Facebook's human-AI blend for audio transcription is now facing privacy scrutiny in Europe

Facebook's lead privacy regulator in Europe is now asking the company for detailed information about the operation of a voice-to-text feature in Facebook's Messenger app and how it complies with EU law. Yesterday Bloomberg reported that Facebook uses human contractors to transcribe app users' audio messages -- yet its privacy policy makes no clear mention of the fact that actual people might listen to your recordings. A page on Facebook's help center also includes a "note" saying "Voice to Text uses machine learning" -- but does not say the feature is also powered by people working for Facebook listening in.