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Andy Jassy: New Amazon CEO says individual team directors to make office hours decision

Online retail titan Amazon is led by Andy Jassy  (PA Wire)
Online retail titan Amazon is led by Andy Jassy (PA Wire)

Tech giant Amazon has given its latest update on post-pandemic workspace plans, with chief executive Andy Jassy telling staff “there is no one-size-fits-all approach”.

In a move that will impact office staff, including in London where the group’s Shoreditch HQ has capacity for about 5,000 staff, Amazon will leave teams to come up with working models.

In a message to employees, Jassy, who was promoted to lead the business earlier this year, added: “We’re going to be in a stage of experimenting, learning, and adjusting for a while as we emerge from this pandemic.”

He said for corporate roles, instead of specifying that people work a baseline of three days a week in the office, a decision on days will be made team by team at the director level.

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Jassy added: “We expect that there will be teams that continue working mostly remotely, others that will work some combination of remotely and in the office, and still others that will decide customers are best served having the team work mostly in the office.”

The company does not break down how many of its 45,000 employees in the UK are in office-based roles, but it has corporate offices in Manchester, London and other parts of the UK. Total staff numbers will be rising in line with expansion plans previously announced.

The online retail firm had previously extended its return to office date guidance to early 2022.

At this stage, Amazon wants most of its office workers “close enough to their core team that they can easily travel to the office for a meeting within a day’s notice”, Jassy added.

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