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Boots advantage card holders risk losing points as major change looms

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Boots card holders have to ensure they use the card at least once a year, every year to hold onto their points. Photo: PA
Boots card holders have to ensure they use the card at least once a year, every year to hold onto their points. Photo: PA

Boots advantage card holders have just a few days left to make sure they keep all of the loyalty points they have accumulated to spend in store before new changes come into effect.

Reward card holders could lose their points as the store changes the way it operates the scheme, reducing the amount of time shoppers can go between using their card.

Customers who haven't used their cards in the last year have been advised to visit a Boots store or its website and use the card before Monday 20 June to keep their points safe.

Afterwards, users then have to ensure they use the card at least once a year, every year to hold onto their points.

Consumers who don't use their cards for over four years will see their accounts closed, under the rules.

Points on the card will remain and loyalty card holders don't need to spend them ahead of that date as long as it has been swiped at least once in the year. The change was explained to customers in an email.

Read more: Cost of living: 8 million to get first sum from 14 July

In an email to customers explaining the change, Boots said: "Thank you for being one of our valued Boots advantage card members. Whilst it won’t impact you as a regular Boots shopper, we need to let you know that we’re updating our Boots advantage card terms and conditions.

"From 20 June 2022, we will remove Boots advantage card points from accounts that haven’t been used for one year, instead of the current two-year period. As long as you shop with your Boots advantage card at least once a year, your points will always be there ready for you to use them."

Advantage members earn four rewards points for every £1 they spend in-store and online. The points are then worth 1p each in return when you convert them to spend in stores.

Watch: How to save money on a low income

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