Sheku Kanneh-Mason, 22, the first black winner of the BBC Young Musician award in 2016, was left fuming after sending off his passport as part an application for further documents but never received it back.
He was born and raised in Nottingham and appeared alongside his siblings on ITV’s variety show Britain’s Got Talent in 2015.
He sent off his British passport as part of an application for an additional passport to assist with applications for visas and international work permits.
Kanneh-Mason, whose father is Antiguan and mother is from Sierra Leone, wrote on Facebook: “Applied for an additional British passport with the approval of Home Office to assist with applications for visas and international work permits in this post #Brexit #Covid world along with my sister, pianist Isata Kanneh-Mason.
“Appointments 15 mins apart, identical paperwork submitted. She receives original passport and second one within a week. Mine comes back cancelled 10 June (expiry 2029).
“Since then, despite constant calls I have NO explanation, NO forthcoming assistance and NO way of playing the engagements I am contracted to play. Ideas appreciated asap.”
Kanneh-Mason was the subject of a BBC Four documentary entitled Young, Gifted and Classical: The Making of a Maestro in November 2016. He signed a major recording contract with the music label Decca Classics the same month.
He played at the Royal Wedding in 2018 and is much in demand around the globe..
It was reported in February 2018 that Kanneh-Mason’s album Inspiration had been “the biggest-selling British debut of the year to date”, entering the UK albums chart at number 18, had become No 1 on the UK classical albums chart and achieved 2.5m streams on Spotify.
He has won the classical category of the South Bank Sky Arts awards, the Male Artist of the Year and the Critics’ Choice award at the Classic Brit awards, and was made an MBE in the 2020 New Year honours for services to music.
A Home Office spokesperson said: “We apologise to Mr Kanneh-Mason for any inconvenience caused as a result of this incident, which was due to human error.”
“ We have now issued him with a replacement passport.”