fiber.mortgage has been recognized as one of the best places to work for in the United States. Best Places to Work is an international HR certification program providing employers in different countries the opportunity to learn more about the engagement and satisfaction of their employees and honor those who deliver an outstanding work experience with the highest standards regarding working conditions.
fiber.mortgage scored highest in the categories for workplace equality, including equal gender advancement opportunities and equal cultural representation. 100% of employees surveyed said they felt their ideas, innovations, and feelings were respected, and well-received by colleagues.
"At fiber we come to work every day to amaze more customers than last month." said Dan Ribler, CEO of fiber.mortgage. "And at fiber, we define ‘customer’ very clearly, and force rank them in terms of importance; Borrowers come first, every time. Companies that focus on extracting maximum revenue per transaction are usually unsuccessful, while companies that focus on customer experience generally win. Real estate agents are next. Agents count on fiber.mortgage to close loans on time. "We need a 0% error rate, 100% of the time. Loan officers are the most important people who work at fiber.mortgage. Everyone else who works at fiber.mortgage knows that the loan officer is their customer. Loan officer assistants/processors are the closest to the loan officers and are next in line. Lastly, the fiber leadership team and corporate support functions support loan officer assistants and loan officers. At fiber, the leadership team works for the producers, not the other way around."
We’re the hipsters. There are a thousand ‘old school’ lenders who have done it the same way for 30 years, and then there’s fiber. Operationally, we’ve focused on building a process that is really hard to screw up. As a result, our average time from application to ‘clear to close’ is 13 calendar days. We’ll continue to take really good care of our clients, internally and externally, and we expect to continue our recent hyper-rapid growth.
View source version on businesswire.com: https://www.businesswire.com/news/home/20210330005894/en/
Deanna Craft, Marketing Manager
+44 208 895 6562