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Focus on retail propels insurer Hiscox to record profits

Hiscox has a long-standing insurance partnership with the Whitechapel Gallery
Hiscox has a long-standing insurance partnership with the Whitechapel Gallery

Hiscox’s booming retail business has “come of age” after it helped the insurer to a record-breaking profit last year.

Chief executive Bronek Masojada heralded the performance of the business, which accounts for nearly half of the company’s profits, after premiums rose to £1.2 billion last year and profits doubled to £159 million.

“It’s come onstream just at the time the London market is having a tough time. We have been building it for over 20 years and it gives us balance to the more volatile London market business. Hiscox has turned into a consumer-facing brand,” Masojada said.

Group total profit before tax was a record £354.5 million on revenues of £2.4 billion. The dividend was hiked by 15% thanks to the retail strength.

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The Lloyd’s of London market is still tough, however. Hiscox has been pulling back from writing certain lines of business due to low rates. Profits fell to £44 million from £54.6 million last year.

Hiscox predicted “particularly tortured London market lines will shrink”.