Advertisement
UK markets close in 1 hour 12 minutes
  • FTSE 100

    7,863.37
    -13.68 (-0.17%)
     
  • FTSE 250

    19,346.80
    -103.87 (-0.53%)
     
  • AIM

    743.91
    -1.38 (-0.19%)
     
  • GBP/EUR

    1.1674
    -0.0009 (-0.08%)
     
  • GBP/USD

    1.2456
    +0.0018 (+0.14%)
     
  • Bitcoin GBP

    51,776.13
    +873.01 (+1.72%)
     
  • CMC Crypto 200

    1,382.51
    +69.89 (+5.63%)
     
  • S&P 500

    5,001.43
    -9.69 (-0.19%)
     
  • DOW

    37,914.65
    +139.27 (+0.37%)
     
  • CRUDE OIL

    82.79
    +0.06 (+0.07%)
     
  • GOLD FUTURES

    2,397.00
    -1.00 (-0.04%)
     
  • NIKKEI 225

    37,068.35
    -1,011.35 (-2.66%)
     
  • HANG SENG

    16,224.14
    -161.73 (-0.99%)
     
  • DAX

    17,759.31
    -78.09 (-0.44%)
     
  • CAC 40

    8,031.84
    +8.58 (+0.11%)
     

Who is my gas or electricity supplier?

Finding out which company supplies your gas and electricity, and which tariff you’re on, is the first step to working out if you’re on a good energy deal.

There are several ways you can find out who your energy supplier is.

If you already have an energy account

If you have been living in your property for a while and have just forgotten which energy provider you signed up with, there are a couple of things you can do:

  • Find a recent energy bill. This will show which company supplies you, and which tariff you’re on.

  • Search “energy” in your email inbox. This should bring up online bills or correspondence from your energy company.

If you’ve moved into a new property

If you’ve recently moved house and you’re renting, the easiest way to find out who your energy supplier is to ask your landlord, letting agent, or the previous tenant.

ADVERTISEMENT

If you have bought a home, contact the previous owner or estate agent that sold the property.

If the previous resident in your home has told the electricity or gas supplier they’re moving out, the energy supplier(s) will send a letter addressed to ‘The Occupier’. This letter should provide details about your gas and electricity or dual fuel supplier.

If you haven’t received a letter from the energy company, the property has been empty for a while, and your landlord, letting agent or estate agent can’t help, there are different processes for finding out your gas and electricity suppliers.

Who is my gas supplier?

You can find out who your gas supplier is by going to the Find My Supplier website.

You’ll need to input, then confirm, your address.

You’ll then be told your:

  • Meter point reference number (MPRN)

  • Gas supplier

  • Gas transporter

Alternatively, you can call the Meter Number Helpline on 0870 608 1524. Calls cost 7 pence a minute.

You’ll need to tell the representative your postcode and first line of your address, and they will give you details of your MPRN and your current supplier.

Who is my electricity supplier?

To find your electricity supplier you’ll need to use the Energy Networks Association postcode search tool to find out the name of your network operator and their telephone number.

After you’ve entered your postcode, the tool will provide phone numbers for your:

  • Electricity network operator

  • Gas network operator

Your electricity network operator can tell you who your electricity supplier is – give it a call on the general enquiries number shown.

Your energy supplier is different from your gas or electricity network operator. Your network operator maintains and operates the wires and pipes which carry electricity and gas from power stations and gas terminals, across the country and into your home.

You can find the numbers for each network operator below:

North Scotland

0345 026 2554

Central and South Scotland

0330 1010 300

North East England & Yorkshire

0800 0111 3332

North West England

0800 195 4141

London, South East England & Eastern England

0800 029 4285

Central Southern England

0345 026 2554

South West England & South Wales

0800 096 3080

East Midlands & West Midlands

0800 096 3080

Merseyside, Cheshire, North Shropshire & North Wales

0330 1010 300

Which energy tariff am I on?

Once you know who supplies your electricity or gas, you can ask your supplier which tariff you’re on.

If you have just moved into a new property, the energy supplier will automatically put you on a ‘deemed’ or default contract, which is usually its standard variable tariff.

Standard variable tariffs are expensive. However, they are easy to move away from as they don’t charge an exit penalty.

Switching energy suppliers

Once you know your gas and electricity suppliers, and which tariff(s) you’re on, you can switch suppliers and tariffs to save money.

Standard variable tariffs tend to be the most expensive and you can often save several hundred pounds a year by switching to a fixed tariff.

You can use an energy price comparison service to compare tariffs and arrange a switch.

Read More

Best cheap energy deals: fixed rate and variable rate energy offers September 2021

How to understand your energy bills

Best energy suppliers 2021

Energy tariffs explained