Hyundai's AI-Powered Robot Will Help Customers at Car Dealerships
Hyundai Motor Group has created a four-foot-tall AI-powered robot named DAL-e, which will be a pilot project in one of its dealerships in South Korea.
The robot, equipped with facial recognition tech, is intended to help customers in showrooms by providing information about products and services.
DAL-e will go through improvements while it's being piloted, but if all goes well, other Hyundai and Kia dealers could get their own DAL-e.
One Hyundai dealership in South Korea is gaining a new employee: DAL-e, a four-foot-tall artificial-intelligence-powered robot. If all goes well in the pilot program, the Hyundai Motor Group—which includes Kia—could send another DAL-e, which stands for "Drive you, Assist you, Link with you-experience," to the Hyundai or Kia dealership nearest you.
Currently there is no timeline for when more DAL-e robots could appear, and before they do, Hyundai says, it will be updated and improved through the pilot program. The purpose of DAL-e is to provide information on products and services. So for now, at least, it doesn't look like DAL-e will try to sell you a car, but perhaps that'll change once it learns about commissions.
AI technology gives DAL-e the ability to recognize faces and communicate. If a customer comes into a showroom without a mask on, DAL-e will recognize that and will be able to remind the person to put on a mask. DAL-e, with its four omnidirectional wheels, will also be able to move freely throughout a showroom, escorting customers to wherever they need to go.
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