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ICA warns of fake website that claims to provide its SG Arrival Card service

Staff Writer, Singapore
·Editorial Team
·1-min read
Screenshot of the fake SG Arrival Card website "Online Singapore Arrival Card".
Screenshot of the fake SG Arrival Card website "Online Singapore Arrival Card". (PHOTO: Immigration and Checkpoints Authority)

SINGAPORE — Travellers into Singapore should beware of a fake website that claims to provide the new SG Arrival Card (SGAC) introduced by the Immigration and Checkpoints Authority (ICA) to replace the paper disembarkation/embarkation card.

ICA said in a media release on Thursday (17 December) that the website named “Online Singapore Arrival Card” is phishing for personal particulars of travellers arriving in Singapore and requests for a payment of US$30 (S$39.70) for submission of the card.

“We would like to clarify that the official SGAC e-Service by ICA does not require travellers to make a payment to complete the online submission,” ICA said in the media release.

“ICA takes a serious view of such fake websites as they undermine public trust in our system and processes. A police report has also been made. We will work to bring down the website and will continue to monitor the situation.”

Travellers advised to go to ICA website for SGAC e-Service

ICA advises the public to exercise caution so as not to unwittingly fall prey to such fake websites. Travellers who require to use the SGAC e-Service may proceed to the ICA’s website, or download the SG Arrival Card mobile application from Apple AppStore and Google Play.

For more information on scams, the public can visit www.scamalert.sg or call the Anti-Scam Hotline at 1800-7226688. Anyone with information on such scams may call the Police hotline at 1800-2550000 or submit information online.

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