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How to improve your diplomacy skills

Where does conflict come from, and how can we learn from it in a way that is productive and empathetic?

In this highly practical online masterclass with Neil Lewis, the founder of The Empathy Coach, you will discover the psychology of conflict in relationships, and how to identify – and then diffuse – it, with positive and progressive outcomes.

Under Neil’s guidance, you will also practise new techniques for finding compromise and sparking collaboration within relationships that may be difficult, how to reduce or minimise your anxiety when coping with tough relationships, and how to tap into your reserves of empathy and patience to foster more productive relationships.

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Essential for anyone who wants to learn how to strengthen the professional or personal relationships around them, this masterclass is an informative and nourishing start.

You will be sent a link to the webinar 1hr before the start time of 6.30pm (GMT).

Tutor profile

Neil Lewis is an award-winning (CII North West Centenary Awards 2012, Training Journal Awards 2016, The Learning Awards 2017) learning and development professional, author, coach and entrepreneur. For the last 20 years he has been training and coaching people to become more self-aware, emotionally intelligent and empathic in order to maximise every relationship. He has worked with senior leaders, public service professionals, families, couples and individuals, and with blue chip organisations such as Vodafone, Royal Sun Alliance, DFS Group, Orange and beyond. He co-authored Family Mechanics – Know Yourself, Understand Your Family in 2017, and launched his practice The Empathy Coach, dedicated to making the world a more empathic place, in 2020. Neil’s philosophy is built upon his career-long journey of self-development, pulling from his certifications in L & D, HR, Neuro-Linguistic Programming, the Myers Briggs Type Indicator, Mindfulness, Meditation and Yoga teaching, as well deep personal study of the work of Carl Rogers, Aaron Beck, Stephen Covey and Brené Brown. Neil is also a Restorative Practitioner and Empathy Circle facilitator. Follow The Empathy Coach on LinkedIn, Facebook, Twitter and Instagram.

You will be sent a link to the webinar 1hr before the start time of 6.30pm (GMT).

Sign up to our newsletter and you’ll be among the first to find out about our latest classes and special offers. You can also follow us on Twitter, and read our latest articles and interviews on our blog.

Details

Date: Tuesday 12 January 2021
Times:
6.30pm-8.30pm (GMT)
Price: £36 (plus £1.96 booking fee)
Event capacity: 60

This masterclass is available globally. If you are joining us from outside the United Kingdom, please use this time zone converter to check your local live streaming time.

Information on Guardian Masterclasses

To contact us, click here. Terms and conditions can be found here.

All Guardian Masterclasses are fully accessible - but please contact us if you have any queries or concerns.

Returns policy
Once a purchase is complete we will not be able to refund you where you do not attend or if you cancel your event booking. Please see our terms and conditions for more information on our refund policy.