DGAP-News: init innovation in traffic systems SE / Key word(s): Miscellaneous
Passenger guidance avoids crowded buses and trains
How digital innovations can help public transport to cope with the impact of the COVID 19 pandemic, while having in sight the future of mobility
Physical distancing - contactless payment
COVID-19 has changed many things - including the way that customers choose to pay. Contactless has become the preferred payment method in the retail sector since the lockdown period began. Public transport passengers now also demand this payment option - and operators have been keen to respond. With this additional step towards digitizing ticketing, transport operators can not only increase the safety of their drivers and passengers, but also reduce expensive cash handling costs and speed up boarding times.
Various concepts are possible and can also be implemented in stages: from the simple avoidance of cash payments to e-ticketing and smart ticketing.
EVENDpc3, the latest generation of combined ticket printer and on-board computer supports all the above-mentioned options, including contactless payments. In addition, init has developed an external card reader. PROXusb can be connected to the ticket printer with just one cable and can also be easily mounted outside the driver's cab. This automatically maintains the distance between the driver and passenger.
Physical distancing - controlling occupancy levels
One of the biggest challenges public transport is currently facing is ensuring that buses and trains are not overcrowded. This is the only way to regain passengers' trust in the safety of bus and train. With the help of the MOBILEguide passenger guidance system, init is breaking new ground and offering a step-by-step solution that traffic operators can use to influence their vehicle capacity.
Providing passengers with information about occupancy levels, e.g. via apps, is an important means of control. This enables passengers to select a less crowded service. Initially, information about occupancy levels can be fed into the system using prior knowledge while in further stages of expansion real-time passenger counting data is used.
In its expansion stage, MOBILEguide takes into account real-time passenger count data as well as historical data on typical boarding and alighting behavior at individual stops. In a unique process patented in the USA and Europe, the expected car load is determined. In addition to real-time count data, historical data and a self-learning algorithm (AI) are used. This allows passengers to see with the highest possible accuracy in which vehicles there is the most space available. In rail systems, this information can also be supplied for every individual wagon and used to ensure passengers are spread evenly across platforms and cars by means of appropriate display systems.
In addition to influencing passenger behavior, transport companies can also intervene directly using the Intermodal Transport Control System MOBILE-ITCS. If a vehicle's occupancy level exceeds a certain threshold value, dispatchers are alerted by the system and can initiate dispatching measures such as additional trips or temporarily switching a vehicle to the "Drop off only" status.
Barrier-free travel assistance - more important than ever in corona times
The ASSISTIVEtravel app will offer needs-based support for passengers with visual, hearing and mobility impairments at every stage of the journey - an important topic especially in corona times. First, users define their specific needs in their profile settings. Based on these settings, the app activates various functions and adapts the user interface accordingly. Navigation is simplified for visually impaired users and optimised using text-to-speech functionality. In addition, the profile set up triggers external vehicle announcements at the desired boarding stop. For hearing-impaired passengers, the internal announcements in the bus informing passengers about the next stop are transmitted to their hearing aids.
The approach of including bus drivers in the assistance system is unique. Before each stop, their on-board computer shows them whether passengers with special needs wish to board or alight and what restrictions they have. This allows them to inform passengers with reduced mobility about whether the wheelchair space is available and also means they can assist with boarding or alighting.
The app was developed in the MAVIS project in Singapore together with LTA Singapore and SG Enable, an organisation dedicated to the integration of people with disabilities.
28.10.2020 Dissemination of a Corporate News, transmitted by DGAP - a service of EQS Group AG.
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