UK markets open in 5 hours 44 minutes
  • NIKKEI 225

    -701.28 (-2.32%)

    -604.82 (-2.01%)

    -0.19 (-0.30%)

    -6.50 (-0.37%)
  • DOW

    -559.85 (-1.75%)

    -3,039.56 (-8.35%)
  • CMC Crypto 200

    -61.87 (-6.22%)
  • ^IXIC

    -478.54 (-3.52%)
  • ^FTAS

    -6.32 (-0.17%)

Which HSBC branches will close? Full list, including those in London

Joanna Bourke
·3-min read
 (Getty Images)
(Getty Images)

HSBC has said it plans to close 82 branches in 2021, bringing the total number of UK sites to 511.

The bank said the closures will be phased throughout the year. A number of London sites are set to close (full list below), including branches in Whitechapel, Southgate, Streatham Hill, and more.

HSBC said the Covid-19 pandemic has seen a greater shift to online banking. However, it added that stripping out any impact of the pandemic, the number of customers using branches has fallen by a third in the last five years.

Staff in branches facing closure are expected to be redeployed to other sites.

HSBC wants to be a market-leading digital bank. This will lead to the creation of four distinct branch formats, “designed to provide local areas with the banking facilities that best suit customer needs, based on detailed analysis of customer behaviour”.

The new branch formats include cash service branches for customers who need greater access to cash, counterless branches with self-services only, and pop up branches.

There will also be full service sites, offering a full range of services, predominantly based within large cities and towns where branches see a broad range of requests.

Jackie Uhi, HSBC UK’s head of network, said: “The Covid-19 pandemic has emphasised the need for the changes that we are making. It hasn’t pushed us in a different direction but reinforces the things that we were focusing on before and has crystalised our thinking. This is a strategic direction that we need to take to have a branch network fit for the future."

Uhi added: “Making sure we have a sustainable branch network is essential to us, and decisions to close branches are not taken lightly. By ensuring we have the most suitable branch format in each specific local market that we serve, we will ensure that we are in good shape to meet the challenges ahead.”

These are the affected sites and their expected closure dates:


Edinburgh, Princes Street

– May

Brighton, Ditchling Road

Hull, Merit House


Sutton Coldfield, Four Oaks

Hull, Holderness Road

Pontyclun, Talbot Green

London, Fleet Street

London, Fenchurch Street

London, Old Broad Street

London, Charing Cross

Sheffield, Darnall

Oxford, Summertown

Leeds, Chapel Allerton

Cardiff, Rumney

Torquay, Strand


– June

Plymouth, Forder House

Belper, King Street


London, Whitechapel

London, Marylebone

London, Streatham Hill

Falkirk High Street

Fleet, Fleet Road

Reading, Woodley

Oxford, Headington

Swansea, Gorseinon

Wigston, Leicester Road

Tavistock, Bedford Square

Bristol, Nailsea

Leeds, Cross Gates

Yate, North Walk

– July

London, Kingsbury Road

Cleckheaton, Bradford Road

Bexleyheath, Broadway

London, South Woodford

Birmingham, Erdington

Goole, Wesley Square

Congleton, High Street

Formby, Chapel Lane

Gillingham, Kent

Dunstable, West Street

Chorley, Market Street

Pontypridd, Taff Street

Felixstowe, Hamilton Road

Godalming, High Street

Prestatyn, High Street

London, Southgate

Tewkesbury, High Street

Maldon, High Street


Huntingdon, High Street

– August

Stockport, Bramhall

London, Russell Square

Richmond, Market Place

Loughton, High Road

Rustington, The Street

Exmouth, Chapel Street

Bournemouth, Winton

Liverpool, University

Cleveleys, Victoria Square

Clevedon, Triangle

Northallerton, High Street

Walton-on-Thames, High Street

London, High Holborn

– September

Barry, Holton Road

Aldershot, Wellington Street

Eastcote, Field End Road

London, Edgware Road

Ramsgate, High Street

Manchester, Chorlton-cum-Hardy

Letchworth, Station Place

London, Hackney

Barnet, High Street

Deal, High Street

Cheshunt, Turners Hill

Swadlincote, High Street

Dorking, West Street

Welshpool, Broad Street

London, Surrey Quays

Worksop, Bridge Street