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M&S confirms 14 more shops to be axed taking total to over 100

Sophie Christie
More than 1,000 Marks & Spencer employees are likely to be affected, either through being redeployed or made redundant - Reuters

Marks & Spencer has announced that it will shut another 14 stores affecting 872 jobs as part of a radical restructuring programme that will result in 100 shops closing their doors.

The latest tranche of store closures comes as the retailer's chief executive Steve Rowe embarks on a five-year plan to turn around the business as it battles to reverse a long-term decline in clothes sales.

In total, more than 100 M&S stores will close by 2022, including 21 that have already shut. Previous closures included international stores such as its flagship shop on the Champs-Elysees in Paris.

The retailer said its closures were in line with a target to make at least a third of its sales online. 

The 14 clothing and home stores that are proposed for closure in 2018-19 include outlets in Bayswater, Fleetwood and Newton Abbot – all three of which will close by the end of July 2018.

Revealed | The 14 M&S stores set to close

M&S confirmed that 872 employees will be affected, and will either be redeployed or made redundant. 

Sacha Berendji, retail, operations and property director at Marks & Spencer, said: "We are making good progress with our plans to reshape our store estate to be more relevant to our customers and support our online growth plans.

"Closing stores isn’t easy but it is vital for the future of M&S. Where we have closed stores, we are seeing an encouraging number of customers moving to nearby stores and enjoying shopping with us in a better environment, which is why we’re continuing to transform our estate with pace."

M&S has 1,035 stores in the UK, of which 300 have space dedicated to clothing.

Marks and Spencer

On Monday, the company expanded its board with two new non-executive directors. Katie Bickerstaffe, formerly UK and Ireland boss of electricals seller Dixons Carphone, and Pip McCrostie, who led accounting giant EY’s corporate finance business, will join the retailer.

Analysts expect M&S to report a 7pc slump in pre-tax profits to £573m on Wednesday, raising fears it could fall out of the blue chip FTSE 100 index.

Shares in M&S have almost halved in value since peaking at 594p in 2015. They were down 1.5pc at 295p in morning trade. 

While Marks & Spencer has dominated the UK clothing market for decades, its position as the clothes retailer with the largest market share is now "perilously close to being lost to Primark this year", according to Maureen Hinton of data firm GlobalData.

In 1997, M&S achieved a peak clothing market share of 13.5pc in the UK, but today it has just a 7.6pc share, compared to Primark's 7pc slice.

Ms Hinton said: "The closure of yet more stores will hasten the decline unless it can shift the lost sales to its online channel and transfer to its other stores. But it also has to start growing total non-food sales to stem the overall decline."

UK top 10 clothing brands market share 2008 v 2018

David Gill, national officer for shopworkers' union Usdaw, said: "This salami-slicing approach to reorganising the business is extremely distressing for the staff."

"Usdaw has thousands of members working for Marks & Spencer and the staff now need, more than ever, the representation and support of an independent trade union.

"It is simply unfair that [M&S] continue to refuse their staff access to Usdaw, having made the decision on their behalf not to engage with a trade union."