UK Markets open in 4 hrs 48 mins
  • NIKKEI 225

    27,661.99
    -308.23 (-1.10%)
     
  • HANG SENG

    25,270.87
    +184.44 (+0.74%)
     
  • CRUDE OIL

    72.06
    +0.41 (+0.57%)
     
  • GOLD FUTURES

    1,802.10
    +2.30 (+0.13%)
     
  • DOW

    35,058.52
    -85.79 (-0.24%)
     
  • BTC-GBP

    28,775.70
    +1,962.05 (+7.32%)
     
  • CMC Crypto 200

    936.71
    +60.47 (+6.90%)
     
  • Nasdaq

    14,660.58
    -180.14 (-1.21%)
     
  • ^FTAS

    4,010.29
    -15.70 (-0.39%)
     

Online banking and entertainment sites hit by outage

·1-min read

The websites of HSBC, ITV and Waitrose were among a widespread outage which briefly caused disruption on Thursday afternoon.

Major online banking services – including Barclays, TSB, the Bank of Scotland, Tesco Bank and Sainsbury’s Bank – were either entirely or partially inaccessible for a short period.

Airbnb, the PlayStation Network and Steam also experienced the temporary glitch, with some showing users a DNS error.

Unconfirmed reports suggest the problem may be linked to a performance product offered by Akamai, an American firm which began investigating issues just after 5pm UK time.

To view this content, you'll need to update your privacy settings.
Please click here to do so.

Its Edge DNS service is designed to improve loading times and combat attacks, using a network of servers dotted around the world.

Later, Akamai tweeted: “We have implemented a fix for this issue, and based on current observations, the service is resuming normal operations.

“We are continuing to monitor the situation and can confirm this was not a result of a cyberattack on the Akamai platform.”

To view this content, you'll need to update your privacy settings.
Please click here to do so.

The incident follows a similar outage six weeks ago, which impacted prominent websites including gov.uk offline.

US-based Fastly said the issues experienced on June 8 were down to an “undiscovered software bug” in its system which was triggered by a single unnamed customer who updated their settings.

Our goal is to create a safe and engaging place for users to connect over interests and passions. In order to improve our community experience, we are temporarily suspending article commenting