OPINION - How to be a CEO podcast: Zapp and the instant grocery boom

Steve O'Hear is Strategy VP at Zapp (Zapp)

Steve O'Hear is Strategy VP at Zapp, one of the earliest quick commerce companies that bring snacks and groceries to your door.

In this episode we talk about:

• The complex supply chain that powers instant grocery services

• Opportunities for disabled people in the post-pandemic remote work environment

• The “make the moment or save the moment” problem solving of philosophy of Zapp

• Why they’re expanding from crisps and ice cream to luxury brands and electronics

• Why they limited discounts when rivals were “throwing money” at customers

• How quick commerce developed before the pandemic made it so popular

• The $200m Series B funding round that attracted Lewis Hamilton’s attention

• What’s inside the giant warehouse that keeps all Zapp’s stock

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