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PS5 stock UK: Customers complain as Argos allows people to buy PlayStation console - but then cancels orders immediately

Andrew Griffin
·1-min read
 (Getty Images)
(Getty Images)

The PS5 briefly appeared in stock at Argos – before disappearing again.

The issues come as fans continue to struggle to buy Sony’s new PlayStation 5. Stock has been in short supply since mid-November, when the consoles were launch – and the company has indicated that those shortages are not expected to be resolved soon.

Some people reported they were able to buy the new console when it appeared on the company’s website. Twitter even reported that having gone live very early on Thursday morning, they had received the console just hours later.

But many more said they had been left frustrated by yet more difficulties actually buying the console.

Customers reported that the website had indicated they had successfully ordered the console, but at almost exactly the same time they were notified that their order had been cancelled.

The problems were presumably the result of a rush of people attempting to order the PS5, and the very limited numbers that appear to be available.

Customers also reported that despite having signed up to Argos’s emails – and the company promising that it would inform them before stock arrived – they had not been notified about the PlayStations being added to the site.

“It’s clear customers are excited for the new PlayStation," an Argos spokesperson said.

"We released a small amount of additional stock and have seen huge numbers of customers trying to place their orders with us and we have now sold out, we’re sorry for any disappointment this may cause.”

Amazon also seemed to have got more stock on Thursday morning, but that also disappeared almost immediately.

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