Q4 2023 First Horizon Corp Earnings Call

Participants

D. Bryan Jordan; Chairman, President & CEO; First Horizon Corporation

Hope Dmuchowski; Senior EVP & CFO; First Horizon Corporation

Natalie Flanders; Senior VP & Head of IR; First Horizon Corporation

Susan L. Springfield; Senior EVP & Chief Credit Officer; First Horizon Bank

Benjamin Tyson Gerlinger; Research Analyst; Citigroup Inc., Research Division

Brady Matthew Gailey; MD; Keefe, Bruyette, & Woods, Inc., Research Division

Broderick Dyer Preston; Analyst; UBS Investment Bank, Research Division

Casey Haire; VP & Equity Analyst; Jefferies LLC, Research Division

Christopher William Marinac; Director of Research and Banks & Thrifts Analyst; Janney Montgomery Scott LLC, Research Division

Jon Glenn Arfstrom; MD of Financial Services Equity Research & Analyst; RBC Capital Markets, Research Division

Michael Edward Rose; MD of Equity Research; Raymond James & Associates, Inc., Research Division

Timur Felixovich Braziler; Associate Analyst; Wells Fargo Securities, LLC, Research Division

Presentation

Operator

Hello, everyone, and welcome to the First Horizon Fourth Quarter 2023 Earnings Conference Call. My name is Bruno and I'll be operating your call today. (Operator Instructions).
I will now hand over to your host, Natalie Flanders, Head of Investor Relations. Please go ahead.

Natalie Flanders

Thank you, Bruno. Good morning. Welcome to our fourth quarter 2023 results conference call. Thank you for joining us. Today, our Chairman, President and CEO, Bryan Jordan and Chief Financial Officer, Hope Dmuchowski, will provide prepared remarks, and then we'll be happy to take your questions. We're also pleased to have our Chief Credit Officer, Susan Springfield, here to assist with questions as well. Our remarks today will reference our earnings presentation, which is available on our website at ir.firsthorizon.com. As always, I need to remind you that we will be making forward-looking statements that are subject to risk and uncertainties. Therefore, we ask you to review the factors that may cause our results to differ from our expectations on Page 2 of our presentation and in our SEC filings.
Additionally, please be aware that our comments will refer to adjusted results, which exclude the impact of notable items. These are non-GAAP measures, so it's important for you to review the GAAP information in our earnings release and on Page 3 of our presentation. And last but not least, our comments reflect our current views, and you should understand that we are not obligated to update them. And with that, I'll turn things over to Bryan.

D. Bryan Jordan

Thank you, Natalie. Good morning, everyone, and thank you for joining us. I think what our company and our associates accomplished in 2023 was nothing short of extraordinary, dealing with a significant shift in the banking landscape and the termination of our planned merger. We've detailed some of our highlights on Slide 5. Despite all of the disruption this year, our 2023 provision -- pre-provision net revenue was essentially flat to the prior year.
We saw the benefit from our asset-sensitive balance sheet with the margin expanding 32 basis points versus 2022. This offset the decline in revenue from our countercyclical businesses, demonstrating the benefit of our diversified business model. Most of you have heard me say that we manage our company with 3 top priorities in mind: safety and soundness; profitability; and growth. You saw the benefit of that when our balance sheet was well positioned to weather the crisis of a few banks this spring. This prudent balance sheet management enabled us to better serve our clients and strategically expand market share. We grew both loans and deposits at significantly higher rates than the industry as a whole, supported by our exceptionally strong capital levels.
Our deposit growth was kick-started by our second quarter campaign. We raised over $6 billion of new-to-bank customer funds, and we have retained 96% of that money as of year-end. We have long-tenured deep relationships with our clients and we're excited to continue to deliver on the promo to primacy efforts with the clients we acquired in 2023.
We have some of the financial highlights for you on the quarter -- financial highlights of the quarter on Slide 6. We delivered adjusted EPS of $0.32 per share on pre-provision net revenue of $298 million, resulting in a return on tangible common equity of 11.1%. We grew the net interest margin 10 basis points from the third quarter as we improved our asset pricing and balance sheet mix. We anticipate the continued expansion into the first quarter as we successfully normalized pricing on our promotional deposits reducing our interest-bearing deposit cost by approximately 15 basis points at the end of the quarter. We generated 29 basis points of common equity Tier 1 capital this quarter, bringing us to 11.4% at year-end.
As I reflect on 2023, I'm incredibly thankful for the dedication of our associates as they continue to deliver value for our clients, communities and shareholders.
With that, I'll hand the call over to Hope to run through our financial results in more detail. Hope?

Hope Dmuchowski

Thank you, Bryan. Good morning. On Slide 7, you will find our adjusted financials and key performance metrics for the quarter. We generated pre-provision net revenue of $298 million this quarter. Net interest income grew $12 million from third quarter, benefiting from asset repricing and our ability to improve the funding mix. This expanded the margin by 10 basis points from the prior quarter. We expect to build upon this momentum into first quarter, which will benefit from our deposit pricing efforts in late fourth quarter. Fees, excluding deferred comps were flat linked quarter, benefiting from higher fixed income, which was offset by the timing of a couple of discrete items. As expected, expense excluding deferred comp, were up $30 million. Driven by higher variable compensation tied to revenue and increased strategic investments in the quarter, which we expect to moderate in first quarter.
Provision expense was $50 million this quarter, increasing ACL coverage by 4 basis points, which was largely driven by modest deterioration in the macroeconomic scenarios used for CECL modeling, primarily within commercial real estate and consumer. Tangible book value per share increased 8% to $12.13.
On Slide 8, we outlined a couple of notable items in the quarter, which reduced our results by $0.01 per share. Fourth quarter notable items include the FDIC special assessment of $68 million, a pretax gain of $1 million from the net of a small opportunistic FHN Financial asset disposition and equities valuation adjustments.
Additionally, we had one notable tax item, a $48 million discrete benefit primarily attributable to the resolution of merger-related tax items related to the IBERIA Bank merger.
On Slide 9, you will see that our margin expanded 10 basis points from the prior quarter to 3.27%, improving NII by $12 million. Fourth quarter benefited from a full 3 months of the rate hike that occurred in July, which improved asset yields. We were also able to use customer deposits and excess cash to pay down a significant amount of broker deposits, improving our funding profile. The average rate paid on those brokered deposits was 5.3%. Though the impact of fourth quarter was modest, our success in repricing the promotional deposits gathered in our second quarter campaign will benefit margin as we head into 2024.
As you can see on Slide 10, we've been successful in executing our deposit strategy this year. Period-end deposits are up 4% year-to-date compared with a 2% decline in the Fed's H.8 data. Retention on the promotional deposits acquired in the second quarter campaign has been exceptional so far at 96%. Those promotional rate guarantees expired late in the fourth quarter, and we were able to reprice those deposits down by an average of 76 basis points. This strong retention allowed us to pay down $1.2 billion of higher cost broker deposits. Though we're continuing to see some rotation out of noninterest-bearing, we've been able to acquire just under $1 billion of new-to-bank interest-bearing accounts at a blended cost of 3.3%, which is down from the 4.2% acquisition rate we saw in the third quarter. The interest-bearing rate paid of 3.37% this quarter was essentially flat to the prior quarter.
Rates peaked in October and came back down as the promotional accounts were repriced in the back half of the quarter. The end-of-period rate on interest-bearing deposits declined to approximately 3.25%, while the total deposit rate fell to roughly 2.4%. We expect this to provide upside to NII and margin next quarter.
We have an overview of loans on Slide 11. Our strong capital position and ability to grow deposits supported 5% year-to-date loan growth. Loan demand softened in the fourth quarter with period-end loans declining 1% from the prior quarter. About half of that decline was due to typically seasonality of loans to mortgage companies. This business experiences some seasonality, tending to peak in the third quarter then decrease until hitting first quarter lows. C&I production was fairly muted as we entered into the quarter, though we saw that stabilize a bit in the back half of the quarter. CRE growth continues to be driven by fund ups from existing loans primarily in multifamily. And as you would expect, total commitments have come down slightly as there's not a lot of new production in that sector.
Consumer balances are relatively flat as we're focused on using the balance sheet for customers like our medical doctor program, where we continue to build deeper relationships. We are continuing to improve pricing with spreads on new loans increasing 21 basis points since last quarter and 64 basis points year-over-year.
On Slide 12, you can see that fee income, excluding deferred comp, remained stable at $173 million. Our fixed income business saw an increase of $9 million as the market's expectations that the Fed is finished raising rates brought some participants back into the market.
Mortgage revenue was down $2 million, largely due to seasonally lower volume. Brokerage income increased $2 million, driven by higher annuity sales. Card and digital banking fees were down $4 million, driven by a methodology adjustment on interchange rebates resulting in a onetime impact to fourth quarter.
Lastly, other noninterest income declined $5 million, mostly due to elevated FHLB dividends in third quarter as well as a modest reduction in BOLI revenue.
On Slide 13, we show that excluding deferred compensation, adjusted expenses are up $30 million. Personnel excluding deferred comp, was up $14 million from last quarter with a couple of drivers. First, there is about $4 million of incremental incentives in our variable revenue businesses, driven by higher production this quarter. We also accrued $5 million of additional expense primarily related to the retention awards as the stock price rose almost 30% this quarter.
Lastly, medical expenses were up $5 million linked quarter due to seasonality and a couple of large onetime claims. Moving on to our strategic investments. You can see the technology investments entering the run rate and occupancy and equipment. There should continue to be modest growth here as we make progress bringing these projects online. Outside services increased this quarter, driven by a couple of items. Marketing was elevated from seasonality and sponsorship and client events that typically occur in fourth quarter as well as the impact of some of the delayed costs we mentioned last quarter, primarily related to client acquisition and brand campaigns we initiated in late third quarter. We also engaged additional third-party resources for consulting and resource augmentation on key projects.
Fourth quarter had elevated expenses due to these items that will moderate next quarter. Expenses will stabilize as cost and technology investments increased throughout 2024, but are offset by lower retention expense and other operational efficiencies.
I'll cover asset quality reserves on Slide 14. Loan loss provision was $50 million this quarter, down from $110 million in the third quarter, which includes a $79 million idiosyncratic credit loss last quarter. Net charge-offs were $36 million or 23 basis points across multiple industries and sectors. The ACL coverage ratio increased 4 basis points to 1.4%, driven by marginal deterioration in the macroeconomic scenarios used for CECL modeling primarily in CRE and consumer as well as modest grade migration. We continue to see credit migration, but we are not seeing any specific pockets of stress and what we are observing in this environment feels manageable.
On Slide 15, you can see that we have continued to build on our strong capital levels. We generated 29 basis points of CET1 this quarter, bringing us to 11.4%. Adjusting for the marks on our security portfolio and loan book, our pro forma CET1 ratio would be 9.1%. Total capital remained strong, reaching 14% this quarter. Tangible book value per share was $12.13, increasing 8%, driven by $0.72 from lower mark-to-market impact and $0.34 of net income partially offset by $0.15 on dividends.
On Slide 16, we've reiterated the 2024 outlook we gave you in December. We expect to grow pre-provision net revenue from 2023 levels as our ability to generate revenue more than offset our strategic investments, and we continue to look for operational efficiencies to offset rising costs. Our interest rate outlook assumes 4 rate cuts with the first cut occurring in May. Given our ability to reduce funding costs, continued asset repricing and modest balance sheet growth, we expect net interest income to exceed 2023 levels. Fee income improvement will be driven by a modest rebound in the countercyclical businesses. The expense outlook includes continued progress on strategic technology investments as well as a modest amount of incremental investment in personnel, including the annual merit adjustment that went into effect at the beginning of the year.
The net charge-off guidance reflects continued macroeconomic uncertainty. As we have previously communicated, we do not see a need to continue to build incremental capital giving us the opportunity to deploy capital in excess of that 11% CET1 target.
I will wrap up on Slide 17. We have shown you this slide several times this year, and Bryan opened with a version of it that listed a few of the things that this team accomplished in 2023. It is remarkable to reflect on everything that occurred this year. And when I look at this slide, I am proud of everything the company did to serve our clients amidst significant industry disruptions and uncertainty to deliver on the expectations we laid out during Investor Day in second quarter.
To recap 2023, our Investor Day guidance for net interest income was a growth range of 6% to 9%, with actual growth coming in at 6%. Similarly, our fee income guidance was a decline between 6% and 10% with actual fees down 9%. Lastly, we gave an expense growth range of 6% to 8%, at 5% we came in favorable to that guidance as we found efficiencies to offset other investments.
Despite a challenging environment, our dedicated bankers delivered on our commitment to clients and our diversified business model producing consistent pre-provision net revenue year-over-year in 2023, which we anticipate building on in 2024. We have a strong balance sheet, which weathered the challenges the banking industry faced earlier this year -- sorry, earlier last year, demonstrating our ongoing commitment to safety and soundness first.
As always, we stay focus on our clients, communities and associates which results in strong client and associate retention. We are well positioned to capitalize on our 160-year legacy, and I am excited to continue to demonstrate the strength and resiliency of our franchise in 2024 and beyond.
And with that, I'll give it back to Bryan.

D. Bryan Jordan

Thank you, Hope. Our 2023 results reflect the strength of our franchise, and I'm incredibly proud of everything our associates accomplished this year. Their commitment to serving our clients enabled us to navigate an uncertain environment and come out of the other side stronger. I continue to remain confident that this company has the people, the clients and the dedication to build an unparalleled banking franchise in the South. My expectation for 2024 is much like 2023. With all that's going on in the world, the economy continues to perform well, and it still looks like a soft landing as possible. Thank you to our associates for all that you have done for our company, our clients and communities and our shareholders in 2023. Bruno, we now open up for questions.

Question and Answer Session

Operator

Thank you. (Operator Instructions). We do have our first question comes from Jon Arfstrom from RBC Capital Markets.

Jon Glenn Arfstrom

Maybe a question for you, Hope, on the net interest income outlook. You made some comments on '23 performance against your guidance. And I wanted to ask about the '24 NII outlook range. And curious what kind of an impact do the 4 cuts have on your net interest income and margin outlook? And what kind of puts and takes do you have for getting the company to the kind of the lower end to the higher end of the range?

Hope Dmuchowski

Thanks, Jon. Appreciate the question, and good to hear from you in 2024. As we look at 2024, I know I've seen guidance out there from other different rate scenarios. We did use the 4 rate cuts scenarios. The biggest impact in that range is how many cuts do we get and win. So our first ones in May, but happens later in the year. Than that, we would have a benefit to our margins. The biggest factor that we need -- that we have in the range when we look at a couple of different scenarios is how quickly can we reprice down those client deposits. We've shortened the duration of the promo rates and the deepening rates that we have. And our anticipation would be that as we saw rates decrease, we quickly would be able to offset that in our funding costs.

Jon Glenn Arfstrom

Okay. So it's safe to say if we're less than 4, you're probably at the higher end of that range. If we're at 4, we're mid- to lower end, is that fair?

Hope Dmuchowski

That's correct, Jon. And also, we could be on the high range -- higher end of the range with 4 if we can bring down deposit pricing quicker with the rate decreases. Depends (inaudible).

Jon Glenn Arfstrom

Okay. And then overall funds on loan growth for 2024. I was looking for it in here, and I think I may have missed it somewhere, but how are you feeling about overall loan growth expectations?

D. Bryan Jordan

Jon, this is Bryan. We feel pretty good about loan growth expectations. We expect to see the balance sheet grow some. We think, as I said in my closing comments that the economy is still growing consistently with the end of 2023. Financial conditions have sort of ebbed and flowed. But I'd say, overall, they're still on the tight side. And I expect that loan growth will be more muted this year as a result of that. Our balance sheet benefits a little bit from the spring loaded nature. We have some fund up of some commitments to construction, et cetera, that was set up a couple of years ago or originated a few years ago.
Then we feel very, very good about the opportunities we're seeing. We're being very selective in the opportunities that we choose to put on our balance sheet. So we expect a little bit of modest growth, but we don't expect it to be outsized given the -- our outlook for the economy. Now to sort of go back to comments that Hope was making about the margin. Our modeling is just based on taking a forward curve that's implied in the market at some point in time, it could have been $2.38 on December 31. It's moving around a whole lot, which tells you there's a fair amount of uncertainty about what interest rates will actually do. And the Fed's comments were interpreted as pretty significant cuts and the market implies. We don't -- I personally don't feel that strongly that the Fed is going to cut rates early in the year. I think rates are going to hold up better or higher than the market's expectations right now. But I wouldn't substitute our judgment for the market. So we just use a market curve that ultimately reflects what is a slowing economy and interest rates coming down.

Operator

Our next question comes from Michael Rose from Raymond James.

Michael Edward Rose

Just wanted to go to the Slide 24 in the appendix as it relates to FHN Financial. I appreciate you guys putting that in there. You guys had a nice uptick in ADRs this quarter. Certainly understand the way this business works. But can you just give us kind of what your baseline expectation is for ADRs as we kind of move through year, assuming your rate cut expectations and then what it could look like in your estimation if we move a little bit slower?

D. Bryan Jordan

Yes. FHN is, as you just implied very sensitive to what interest rates do. We did see a little pickup in the fourth quarter of this year, and that was really based on the market reaching a conclusion that the Fed had reached peak rates and that we're more likely to see rates falling. And fall in rates tend to be good for our fixed income business. Our expectations are for somewhat slightly higher average daily revenue next year. We think the markets will continue to stabilize and improve, particularly if it follows the path -- market follows the path that sort of laid out in terms of rate cuts next year. We don't expect that FHN Financial is going to bounce back to 2021 levels, but we do expect some modest improvement next year.

Michael Edward Rose

That's helpful. And maybe just as my follow-up question. Just assuming that -- I just wanted to get a sense for how much flex there would be in the expense base if the revenues don't necessarily come through. For instance, like is there some technology cost that you could maybe push out? Or what other areas could you look to maybe kind of address if the revenue expectations come in at the lower end of expectations?

D. Bryan Jordan

Yes, yes. Our expense base at FHN Financial is very heavily tied to revenue. We have a system that is scalable cost with scalable revenue. Our team has done, I think, a fantastic job in controlling costs. And even when you reach the lows in the cycle, we still make money in the business. And clearly is not as profitable as it is a better or higher points in the cycle in terms of average daily revenue. But we've got the ability to control those costs, and we will flex them. And we expect it no matter how low ADR is likely to drop in the near term, we think we can eke out profitability even at the lowest levels and with some expectation for higher ADR as we expect to be in a much better position through the course of 2024.

Michael Edward Rose

Bryan, I appreciate that color. I meant holistically for the firm, not just FHN Financial. Sorry for -- if that wasn't clear.

D. Bryan Jordan

Well, yes, so expense levels are something that we have acknowledged that we have most control over. It's something that we will stay focused on. We have demonstrated over a number of years, the ability to control cost and take out costs out of the organization. In terms of the levers that are at hand, we think we have a number of levers. In terms -- you mentioned specifically technology costs. And while we're investing in technology, we think those investments are important, particularly what I described as deferred maintenance or remedial investments from last year. There were some things that we had to get caught up.
So that's a potential lever, but it's not one I expect us to pull. Our overall cost consciousness and the effort we have in the organization, I think, gives us the ability to control costs as we sort of move through an environment if revenues don't play out the way we expect. So again, I think that overall cost consciousness will serve us well in 2024.

Michael Edward Rose

Appreciate the color.

D. Bryan Jordan

No, my pleasure. I'm sorry, I misinterpreted the first half.

Operator

Our next question comes from Casey Haire from Jefferies.

Casey Haire

Great. Quick follow-up on NII, specifically the funding side of things. So first off, is the $6 billion deposit promotion. Is that fully rolled over? And then what kind of deposit beta are you expecting along these 4 cuts?

Hope Dmuchowski

Casey, good to hear from you in 2024. Yes, we are fully through that repricing of the second quarter promo campaign and that 96% retention is an up-to-date number as of yesterday. And so it's not a December 31 number. It is an up-to-date number of what we've seen in retention on that.
Through the cycle, when we think about deposit rates, we're using it through the cycle, when do you start cutting rates. And we'd probably be right around 60%. We see in May cut, we would end our beta cycle about 60%. If it got later in the year, the first cut and this cycle continued, we do think that we can continue to moderate by bringing client deposits, paying down a little bit more of a wholesale as well as, as we mentioned in my prepared remarks, we saw fourth quarter new-to-bank money at a significantly lower cost than we saw in the prior quarter. So we are seeing the ability to step back not just existing money and retain it, but also bring new money in about $1 billion in each of the last 2 quarters, so a lower rate than we saw in the second quarter.

Casey Haire

Got you. Okay and just as a follow-up, trying to gauge buyback appetite, it's CET1 at 11.4%, you're comfortably above your 11% target. You do mention organic capital deployment. But it doesn't seem like -- I mean, to Bryan's point, loan growth sounds kind of muted. Is there -- it seems like you guys have been a little vague on the buyback given the strength. Do we -- do you manage CET1 back to that 11% level? Or are you going to run above that?

D. Bryan Jordan

Yes, Casey, this is Bryan. We have -- at this point, we don't have an authorization with respect to share repurchases. I expect that, that's one of many things that the Board will evaluate when we work through sort of our continued outlook for the remainder of the year. And so it is one of the tools that we will consider, but ultimately, that's a Board decision that gets made in the context of safety and soundness, outlook on the economy. And so we expect to have those discussions. And again, that's one of the levers we think that is on the table to manage that capital level.

Operator

Our next question comes from Ben Gerlinger from Citi.

Benjamin Tyson Gerlinger

I was curious if we could talk through -- I know it's just kind of more philosophical in nature. But the CD campaign, you obviously got a lot more money coming in than previously expected or at least kind of what the implication was. So from that I get that there's a retention, but how much of that is actually turning into new business, i.e., something along line of the income line item more bringing over a relationship in general in terms of a lending opportunity?

D. Bryan Jordan

In terms of the retention, the retention has been very, very good, and our bankers are, I think, executing very, very well on what we're referring to as promo to primacy. And while it is still early, we think we are making good progress in taking those new-to-bank relationships and broadening and expanding those relationships. And that doesn't happen instantaneously, but we see early indications that are encouraging.

Benjamin Tyson Gerlinger

And is that embedded in anything? Or is that kind of just icing on the cake for '24 if they start to bring over wealth or something like that?

D. Bryan Jordan

Well, inherently, that's embedded in our estimates of fee income and net interest margin. So yes, inherently, it is embedded, but there's not a specific add-on at this point in terms of the way we manage our forecasting and budgeting.

Benjamin Tyson Gerlinger

Got you. And then just to completely switch gears here in terms of just lending appetite. I get there's some of your competitors here in the Southeast just say pulling back or reorganizing or something that might have them to take their eye off the ball. Are you seeing additional client add potential from a commercial perspective? If you could highlight any areas within any lending category where you're seeing better risk-adjusted spreads or conversely, kind of shying away because it really just doesn't make a lot of sense. I get office is an easy little hanging fruit to call out, but just anything more granular than that would be helpful.

D. Bryan Jordan

Yes. I'll start and then ask Susan to sort of pick up. We sort of get varying degrees of information and a lot of it is anecdotal. I would say, in the middle of 2023 and in the early fall you saw more people actually pulling back from the market in terms of lending appetite and getting out of lines of businesses, which we think created a number of opportunities for us and things like mortgage warehouse finance and mortgage warehouse lending and restaurant finance and things of that nature.
The markets have stabilized a little bit as you got into late 2023 and whether that was the Fed's essentially loosening financial conditions by talking about the peaking of rates and potential for rate cuts being the topic of 2024. The market seems to have stabilized a little bit in terms of lending appetite and has probably gotten a bit more competitive. There are 1 or 2 examples of folks who are not taking new or new-to-bank relationships that are now back into the market. So it ebbs and flows.
All of that said, we feel very good about the opportunities that we are seeing. We try to execute with a very consistent and steady go-to-market approach. We try not to pull into and out of markets based on what's happening in the next 25 or 30 days by our estimate. And essentially, what we believe is how we conduct ourselves in those periods of volatility are the things that define us for the next 25 years with our clients and our customers. So we literally try to just be very steady and very stable. And as a result, I think we continue to see a number of attractive opportunities. It's not a high volume because the economy doesn't support that. But we're very encouraged by what we're seeing in the market. Susan?

Susan L. Springfield

I agree with what Bryan was saying, and we do take us through the cycle approach. As Bryan said, we try not to have the pendulum swing on too much either way, when times are really good or when things are a little slower or more challenging like they are today with a higher interest rate environment. We want to be there for our clients and communities, and we have been. There were some instances mid-year where we were able to step up for existing clients when others were not. But it is a market where we're able to get a good underwriting -- good core underwriting metrics, good structures and some good risk-adjusted returns on the pricing as well.
So again, we want to be there for clients. We also do think -- I think there are some opportunities in our specialty lines as well as in our markets to take some generational opportunities potentially away from some competitors who might be having some kind of disruption in their ability to execute.

Benjamin Tyson Gerlinger

Got you. That's really helpful color. I'll actually e-mail. I have a couple of just real small modeling questions, but I'll set back in the queue.

Operator

Our next question comes from Brady Gailey from KBW.

Brady Matthew Gailey

I wanted to start on the credit quality front. Last quarter, we saw a little blip with the shared national credit loss. This quarter, we saw NPAs increase by about 17%. They're still at a relatively low level, but maybe just updated thoughts on -- It feels like credit is normalizing here, but just updated thoughts on how you're thinking about credit into '24?

Susan L. Springfield

Brady, it's Susan. I'll take that. We are being, as I just said on the answer to the last question, very disciplined in our approach and we have been, and we have been for years. And so I do believe that, that disciplined approach to client selection, the fact the markets that we're in are very strong, will continue to serve us well.
As you pointed out, we've had some downgrades into nonperforming and classified but it's very manageable at this point. We're not seeing any specific things related to market industry product types at all. We did a lot of deep-dive work in 2023. We'll continue that in 2024, we do it -- really do it all the time, especially in a higher interest rate environment, we're making sure that we're touching the portfolio and even at a higher level, where more executive management is involved in portfolio reviews. So I feel very good about the fact that we've got disciplined in how we're grading and servicing credit. So I think the outlook is one where we will perform well. Our eyes on the ball, and we'll continue to be conservative both set of origination, but also as how we think about grading and marking our loans each and every quarter.

Brady Matthew Gailey

All right. That's helpful. And then First Horizon is about $80 billion assets now. So you still have some time until growth takes you to $100 billion. But maybe just updated thoughts on how you're preparing for that and what you think the impact will be? And when you think First Horizon could see that $100 billion mark organically?

D. Bryan Jordan

Brady, the way we're preparing is we're practicing treading water right now. We think at the end of the day that we have some flexibility in terms of managing the balance sheet. And while it's not clear what becoming a $100 billion in for LFI entails and particularly with the proposals that are out on Basel III. We're taking the time to understand that and navigate through it. Some aspects of it, we're likely to have to deal with earlier, particularly if the final rule gets issued on resolution planning for $50 billion to $100 billion organizations. Some of those things will start to work their way into the system. But right now, we're studying what becoming an LFI looks like. We're preparing the groundwork for it. But at the end of the day, we're not going to just stumble across $100 billion, and we have a few years of flexibility and as I alluded to, the ability to tread water and keep our balance sheet at a level that doesn't push us over a bright line threshold accidentally.

Operator

(Operator Instructions) Our next question comes from Timur Braziler from Wells Fargo.

Timur Felixovich Braziler

Maybe a follow-up to Brady's credit quality question. Just any color on what the increase in nonperformers was in the fourth quarter?

Susan L. Springfield

Yes. It was really -- we had several different industries reflected on the top kind of 4 that were added, you had one that become an online retailer. We had 1 CRE hotel project that was added. And then a couple of other just kind of general C&I credits or kind of the drivers of the bigger, bigger drivers of the increase. One was -- and then one franchise finance restaurant credit.

Timur Felixovich Braziler

It looks to us like as we see the credit portfolio is performing that is still largely driven by idiosyncratic trends as opposed to raw based this category of asset or that category of asset. So what I really sort of suggesting is borrowers that start in a more stressed position, more levered and ability to take price, higher cost pressures, interest rates are -- that's stressing some borrowers more than its stressing others. And so we're not seeing broad-based trends in the portfolio right now. As Susan said, we're spending a lot of time doing deep dives and analytics. But at the end of the day, the trends seem to be driven by more idiosyncratic stories than anything.

Susan L. Springfield

Yes. As an example, the hotel project that we added experienced some construction delays and so they're just a little behind on where we thought they would be according to plan. So that's an example like Bryan said, or it is related to something not necessarily industry related and the others would have similar stories of kind of one-off situation.

Timur Felixovich Braziler

Okay. And then going back to expenses and the technology spend specifically, I think the commentary prior had been around $100 million in technology spend over the next 3 years. Can you provide maybe some greater clarity on the cadence of that spend? Is that pretty even over the next 3 years or some of that remedial spend as you called out? Is that something that's going to be maybe a little bit more forward skewed.

Hope Dmuchowski

Timur, thanks for the question. Technology spend tends to kind of be back loaded. And so as the projects gearing up, your capitalizing costs, the software doesn't go into maintenance yet. And so it is a little bit more backloaded. We started to, as we talked about in Q3, kind of undershooting our expenses in the quarter. We've seen that tick in Q4. So those projects have started up. I said in my prepared remarks, we expect that the back half of next year, we will see those costs increase and then increase going into 2025 as the bulk of what we started in the second half of this year starts to hit the run rate of the full side.
And that being said, we are, as we continue to say, looking at operational efficiencies just to figure out how we can offset some of that investment. But we do expect in 2024, we expect that in the back half of the year, we're going to offset it on a P&L basis, the increased technology spend with the retention dollars that are running off that we have somewhat flat expenses throughout the year and we'll continue to focus on looking at how we do that.

Timur Felixovich Braziler

Okay. That's good color. And then one more, if I could. Just on the promo deposits rolling off, that retention is impressive at 96%. I guess what did those borrowers or those clients rolled into? Are those back in CDs, did that move to money market? And I guess, what is the current CD specials out there right now for you guys?

Hope Dmuchowski

That was all money market that repriced in Q4. Our CDs were actually at 9 or 11 month CDs but we're not material where we were pricing Q2.

D. Bryan Jordan

Those rates were down 75, 76 basis points from the special rates.

Hope Dmuchowski

The second part of your question was what was the current offers. So our current offer is a deepening relationship of 4.25%. And so as you're coming off promo, if you bring more money to the bank, you deepen your relationship with us, the offer is 4.25%. You can see we ended up at about 75, 76 basis points down. So we've gotten pretty far to kind of that 4.25% rate. There's always some negotiation in the discussion, but we believe that overall, that 4.25% is the target for new money coming in.

Operator

Our next question comes from Christopher Marinac from Janney Montgomery Scott.

Christopher William Marinac

Just one more credit question for Susan. Do you think that the C&I specifically would see some deterioration this year? Or should this quarter still kind of stay intact?

Susan L. Springfield

I do think that, Chris, the interest rate outlook of kind of stable rates may be going down. Again, I think you'll see mostly stability is what based on the fact that we've done deep dive portfolio reviews really throughout different sectors, C&I and CRE. I'm not -- I feel like we've got things graded in the right place. We're continuing to talk to clients. We're stressing -- doing stress projections when we underwrite our service credit. And so I think, absent something really changing in the economy, if it were to worsen. Obviously, we take another look and it could impact clients then. But based on what we know today, I feel good about kind of a stable outlook at this point based on what we're seeing now.

Christopher William Marinac

Great. And then Bryan, for you, do you think we'll see consolidation in the industry this year? And is there a scenario where First Horizon would be interested in buying other banks even something small to fill in, in the footprint?

D. Bryan Jordan

Chris, I think you might see consolidation start to pick up later in the year. I don't think that it's going to be a robust environment personally. I think there's still a tremendous number of headwinds. The purchase accounting mark being the largest at this point. And then I think some of the uncertainty around what the regulatory landscape looks like, both in the context of what it takes to get a deal approved and how long that takes as well as what does it mean if you deal with some of the bright lines like $100 billion in LFI. So I don't expect a tremendous amount of pickup during the course of this year.
In terms of First Horizon, our priorities are executing on the things that we've talked about, and that's dealing with the investments we want to make in technology and continuing to grow customer and client relationships. If you look backwards, we had spent roughly 3 years, maybe closer to 4 depending on how you count it. And the merger of equals integration and then the pretermination period. So we really want to use this period of 2024 to continue to prove out the power of the franchise that we've built. And we think we have plenty of opportunity to deploy capital there.

Operator

Our next question comes from Brody Preston from UBS.

Broderick Dyer Preston

I wanted to circle back on the buyback commentary. Bryan, if I heard you correctly, you said you don't have an authorization and you're expecting to discuss it with the Board. I guess I'd ask when's your next Board meeting and will it get addressed at that board meeting?

D. Bryan Jordan

Well, as a matter of fact, our next Board meeting is next week. So we always cover financial outlook, capital management, our capital outlook with our Board. So that's a meeting-to-meeting thing. I don't want to prognosticate what the Board is likely to do or not do in our next meeting. But capital management is one of those things that we always spend time on. We think about it from the context of adequate capital as we stress test our balance sheet, and we continue to do that and report it publicly. So I don't want to get into what the Board may or may not consider next week, but it's always a topic in terms of our balance sheet and financial outlook.

Broderick Dyer Preston

Understood. Maybe I could ask you, could you speak to the noninterest-bearing mix that's underlying the NII guidance that you provided?

Hope Dmuchowski

Brody, we do have a small -- the NII guide for the small increase in noninterest-bearing for 2024. We went out pretty aggressively at the end of Q4 and starting in Q1 with a new-to-bank cash offer for new checking accounts. We haven't done that before. And so we are seeing some positive momentum, which I had in my prepared remarks, but I wouldn't say it's meaningful.

Broderick Dyer Preston

Got it. And what does it take to pay off further -- further pay down broker deposits? Is it an ability to grow other deposit sources? Or would you look to kind of pay down some of that with the securities cash flows that you have on a quarterly basis?

Hope Dmuchowski

The answer is yes to all of that. So we want to continue to bring client money in to offset our loan growth. We do have loan growth projections next year. And so we are focused on it, and you saw us have a large push in Q4 on the marketing front as we get into -- Q4 2023 as we get into 2024. And we have paused reinvestment in our securities portfolio. We use our securities portfolio to hedge our interest rate sensitivity. We're happy where we're at and expect that, that cash flow will continue to come back.
For us, number one is creating client deposits, so we can lend them to clients. And if we have to be a little bit in brokerage for that, we will be. So the bigger thing for us when we look at brokerage going into 2024 is the mortgage warehouse as you look at the seasonality there, you can possibly see some brokers have to come back in and out the next quarter, but being our highest yielding asset and being short term on the balance sheet is a great trade for us.

Broderick Dyer Preston

Got it. Okay. And then last one for me. And I'm sorry if you totally addressed this question, I think somebody asked about it a little earlier. I was just on that 3.25% spot deposit cost. Is that where we bottom out unless we get rate cuts? Or will it incrementally decline from that level in the first quarter as the last of the promo stuff kind of rolls off?

Hope Dmuchowski

We're anticipating it to decline in Q1 modestly. We do have additional brokerage we can pay off that was laddered out if you look at our cash balance at the end of the quarter. The bigger piece will be what does loan growth look like in Q1, right? When we pay down broker with the excess money when it comes due or do we put it to loan growth. But I would say 3.25% definitely is the high point, we'll be bringing it back down until we see a rate decrease. We do believe we've hit the peak of our beta last quarter, and that will continue to bring it down again, not meaningful, but basis point here and there each quarter is what we're targeting.

Operator

We currently have no further questions. So I'd like to hand back the call to our CEO, Bryan Jordan. Please go ahead.

D. Bryan Jordan

Thank you, Bruno. Thank you all for joining our call this morning. We appreciate your interest in our company, and you're taking the time to join us. Please reach out if you have any follow-up questions or if we can provide any additional information. I hope everyone has a great day.

Operator

Ladies and gentlemen, this concludes today's call. Thank you for joining. You may now disconnect your lines. Thank you.