Ted Baker harassment claims: Investigation finds 'areas for improvement'

An investigation into harassment allegations against Ted Baker founder Ray Kelvin has identified "several areas for improvement".

Last month, Mr Kelvin "agreed to resign" after the fashion chain launched an independent inquiry into claims of forced hugs and harassment .

Accusations were made that he had massaged employees, kissed their ears and asked some to sit on his lap.

He has denied any wrongdoing and described the allegations as "deeply distressing".

In a statement to investors on Thursday, Ted Baker said the investigation, conducted by the law firm Herbert Smith Freehills (HSF), had concluded.

The company said that, as Mr Kelvin had resigned, the conclusions and recommendations focused on company policies, procedures and handling of HR-related complaints.

Ted Baker added: "The company will not be making any comment on the specific allegations which were made against Mr Kelvin."

HSF interviewed a "significant number" of people and identified "several areas for improvement in the company's HR policies and procedures", it said.

As a result, Ted Baker has begun a "refresh of its HR policies to ensure their alignment with current best practice".

According to the statement, the actions being taken are:

:: Renewed training for all employees on HR policies, procedures and acceptable workplace conduct

:: Maintaining an independent and confidential whistle-blowing hotline

:: Enhancing the oversight of both people and culture matters at the board

Executive chairman David Bernstein said: "We are determined to learn from this process and, moving forward, cultivate a better environment for all employees where they always feel respected and valued.

"We are implementing changes and improvements and are committed to developing best-practice HR policies and procedures that reflect the Ted culture we are looking to develop and enhance in the future.

"One of Ted Baker's greatest strengths is its people.

"I would like to thank our team for their co-operation and input during this process and for their continued hard work and commitment.

"I am confident that this skilled and dedicated team will continue to drive the Ted Baker brand forward."

Lindsay Page has also been named as Ted Baker's new chief executive, after 22 years with the company.

Ted Baker has 560 stores - 201 of them are in the UK. Shares were down almost half a percent in late morning trading.