UK markets open in 6 hours 26 minutes
  • NIKKEI 225

    27,716.49
    +134.83 (+0.49%)
     
  • HANG SENG

    25,473.88
    +387.45 (+1.54%)
     
  • CRUDE OIL

    72.32
    -0.07 (-0.10%)
     
  • GOLD FUTURES

    1,807.80
    +8.10 (+0.45%)
     
  • DOW

    34,930.93
    -127.59 (-0.36%)
     
  • BTC-GBP

    28,686.11
    +371.64 (+1.31%)
     
  • CMC Crypto 200

    933.08
    +3.15 (+0.34%)
     
  • ^IXIC

    14,762.58
    +102.01 (+0.70%)
     
  • ^FTAS

    4,024.08
    +13.79 (+0.34%)
     

TikTok down: app suffers major glitch which resets followers, likes, and video view counts

·2-min read
TikTok is the home of clever game-changing tips  (AFP via Getty Images)
TikTok is the home of clever game-changing tips (AFP via Getty Images)

TikTok is experiencing a major glitch in the UK where users on the app have no followers or visible username, while video view counts have been reset to zero.

It follows a small outage in the country, as well as in the United States, which lasted for approximately five minutes, before the issues started to occur. The biggest issue appears to be on users’ profiles, where thumbnails are not visible and like counts - like followers and following - are set to zero.

The “For You” tab, the ‘homepage’ of TikTok, is also behaving unexpectedly - with users reporting seeing the same video appear multiple times, when TikTok’s algorithm should show a wide variety of content.

To view this content, you'll need to update your privacy settings.
Please click here to do so.

It is unclear what has caused the issue. The Independent has reached out to TikTok for more information.

“The TikTok app is currently experiencing some issues, which our team is working quickly to address. Thank you for your patience!”, the company’s official support account tweeted.

The app experienced the peak of its issues at 8:50pm GMT, according to the website DownDetector. Nearly three-quarters of those reporting issues said that they had trouble viewing content on the short-form video app.

This is not the first time that TikTok users have seen such problems, with follower and following numbers reset to zero again due to an issue on 3 May. The issues continued for three hours before the company was able to fix the problem and regain normal functionality.

To view this content, you'll need to update your privacy settings.
Please click here to do so.

Read More

Mum turns daughter’s babysitter into viral star by secretly recording her singing

Mystery behind Ritz crackers’ unusual shape is finally solved but people aren’t convinced

Woman reveals she and friend accidentally ‘drugged’ themselves by smelling ‘highly poisonous’ flower

Our goal is to create a safe and engaging place for users to connect over interests and passions. In order to improve our community experience, we are temporarily suspending article commenting