Advertisement
UK markets close in 5 hours 44 minutes
  • FTSE 100

    8,413.23
    -25.42 (-0.30%)
     
  • FTSE 250

    20,736.81
    -86.03 (-0.41%)
     
  • AIM

    791.45
    -1.05 (-0.13%)
     
  • GBP/EUR

    1.1671
    +0.0016 (+0.14%)
     
  • GBP/USD

    1.2656
    -0.0014 (-0.11%)
     
  • Bitcoin GBP

    52,356.42
    -32.40 (-0.06%)
     
  • CMC Crypto 200

    1,396.70
    +22.85 (+1.66%)
     
  • S&P 500

    5,297.10
    -11.05 (-0.21%)
     
  • DOW

    39,869.38
    -38.62 (-0.10%)
     
  • CRUDE OIL

    79.09
    -0.14 (-0.18%)
     
  • GOLD FUTURES

    2,387.00
    +1.50 (+0.06%)
     
  • NIKKEI 225

    38,787.38
    -132.88 (-0.34%)
     
  • HANG SENG

    19,553.61
    +177.08 (+0.91%)
     
  • DAX

    18,678.03
    -60.78 (-0.32%)
     
  • CAC 40

    8,155.40
    -33.09 (-0.40%)
     

Trupanion Reports First Quarter 2024 Results

Trupanion, Inc.
Trupanion, Inc.

SEATTLE, May 02, 2024 (GLOBE NEWSWIRE) -- Trupanion, Inc. (Nasdaq: TRUP), the leading provider of medical insurance for cats and dogs, today announced financial results for the first quarter ended March 31, 2024.

“It was a solid start to the year, with performance across our key financial metrics as expected,” said Margi Tooth, President of Trupanion. “Subscription revenue increased by 22% year-over-year. Moreover, discretionary profit from our core subscription business increased 55% while acquisition spend decreased 23% year-over-year. We continue to prioritize cash flow generation with the intention of gradually increasing our spending on growth as our margins expand.”

Total Revenue by Quarter (dollars, in millions)
Total Revenue by Quarter (dollars, in millions)


First Quarter 2024 Financial and Business Highlights

  • Total revenue was $306.1 million, an increase of 19% compared to the first quarter of 2023.

  • Total enrolled pets (including pets from our other business segment) was 1,708,017 at March 31, 2024, an increase of 6% over March 31, 2023.

  • Subscription business revenue was $201.1 million, an increase of 22% compared to the first quarter of 2023.

  • Subscription enrolled pets was 1,006,168 at March 31, 2024, an increase of 11% over March 31, 2023.

  • Net loss was $(6.9) million, or $(0.16) per basic and diluted share, compared to net loss of $(24.8) million, or $(0.60) per basic and diluted share, in the first quarter of 2023.

  • Adjusted EBITDA was $4.8 million, compared to adjusted EBITDA of $(4.9) million in the first quarter of 2023.

  • Operating cash flow was $2.4 million and free cash flow was $(0.6) million in the first quarter of 2024. This compared to operating cash flow of $(6.9) million and free cash flow of $(12.0) million in the first quarter of 2023.

  • At March 31, 2024, the Company held $275.2 million in cash and short-term investments, including $38.1 million held outside the insurance entities, with an additional $15 million available under its credit facility.

  • The Company maintained $256.7 million of capital surplus at its insurance subsidiaries. This was $103.4 million more than the estimated risk-based capital requirement of $153.3 million.

ADVERTISEMENT

Margi Tooth CEO Appointment
Today, in a separate release, the Company announced that its board of directors has unanimously approved the appointment of Margi Tooth to the position of Chief Executive Officer, effective August 1, 2024. Tooth’s appointment to CEO marks the culmination of a multi-year, board-led process. Tooth will also continue as President and is anticipated to be appointed to Trupanion’s Board of Directors during the board’s July meeting. Trupanion’s founder and outgoing CEO Darryl Rawlings will continue to serve in the role of Chairman of the Board, and will also enter into a consulting agreement to provide services related to the development of the Company’s food initiative under the direction of Ms. Tooth.

Conference Call
Trupanion’s management will host a conference call today to review its first quarter 2024 results. The call is scheduled to begin shortly after 1:30 p.m. PT/ 4:30 p.m. ET. A live webcast will be accessible through the Investor Relations section of Trupanion’s website at https://investors.trupanion.com/ and will be archived online for 3 months upon completion of the conference call. Participants can access the conference call by dialing 1-877-300-8521 (United States) or 1-412-317-6026 (International). A telephonic replay of the call will also be available after the completion of the call, by dialing 1-844-512-2921 (United States) or 1-412-317-6671 (International) and entering the replay pin number: 10187795.

About Trupanion
Trupanion is the leading provider of medical insurance for over 1,000,000 cats and dogs throughout the United States, Canada, Europe, Puerto Rico and Australia. For over two decades, Trupanion has given pet owners peace of mind so they can focus on their pet's recovery, not financial stress. Trupanion is committed to providing pet owners with the highest value in pet medical insurance with unlimited payouts for the life of their pets. With its patented process, Trupanion is the only North American provider with the technology to pay veterinarians directly in seconds at the time of checkout. Trupanion is listed on NASDAQ under the symbol "TRUP". The company was founded in 2000 and is headquartered in Seattle, WA. Trupanion policies are issued, in the United States, by its wholly-owned insurance entity American Pet Insurance Company and, in Canada, by Accelerant Insurance Company of Canada. Trupanion Australia is a partnership between Trupanion and Hollard Insurance Company. For more information, please visit trupanion.com.

Forward-Looking Statements
This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934 relating to, among other things, expectations, plans, prospects and financial results for Trupanion, including, but not limited to, its expectations regarding its ability to continue to grow its enrollments and revenue, its ability to remediate the material weaknesses in internal control over financial reporting and the timing thereof, and otherwise execute its business plan; and the Company’s announced CEO succession efforts. These forward-looking statements are based upon the current expectations and beliefs of Trupanion’s management as of the date of this press release, and are subject to certain risks and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. All forward-looking statements made in this press release are based on information available to Trupanion as of the date hereof, and Trupanion has no obligation to update these forward-looking statements.

In particular, the following factors, among others, could cause results to differ materially from those expressed or implied by such forward-looking statements: the ability to achieve or maintain profitability and/or appropriate levels of cash flow in future periods; the ability to keep growing our membership base and revenue; the accuracy of assumptions used in determining appropriate member acquisition expenditures; the severity and frequency of claims; the ability to maintain high retention rates; the accuracy of assumptions used in pricing medical plan subscriptions and the ability to accurately estimate the impact of new products or offerings on claims frequency; actual claims expense exceeding estimates; regulatory and other constraints on the ability to institute, or the decision to otherwise delay, pricing modifications in response to changes in actual or estimated claims expense; the effectiveness and statutory or regulatory compliance of our Territory Partner model and of our Territory Partners, veterinarians and other third parties in recommending medical plan subscriptions to potential members; the ability to retain existing Territory Partners and increase the number of Territory Partners and active hospitals; compliance by us and those referring us members with laws and regulations that apply to our business, including the sale of a pet medical plan; the ability to maintain the security of our data; fluctuations in the Canadian currency exchange rate; the ability to protect our proprietary and member information; the ability to maintain our culture and team; the ability to maintain the requisite amount of risk-based capital; our ability to implement and maintain effective controls, including to remediate material weaknesses in internal controls over financial reporting; the ability to protect and enforce Trupanion’s intellectual property rights; the ability to successfully implement our alliance with Aflac; the ability to continue key contractual relationships with third parties; third-party claims including litigation and regulatory actions; the ability to recognize benefits from investments in new solutions and enhancements to Trupanion’s technology platform and website; our ability to retain key personnel; deliberations and determinations by the Trupanion board based on the future performance of the company or otherwise; or earlier changes in the employment status or role of Ms. Tooth or Mr. Rawlings in advance of the anticipated August 1, 2024 effective date of changes described herein.

For a detailed discussion of these and other cautionary statements, please refer to the risk factors discussed in filings with the Securities and Exchange Commission (SEC), including but not limited to, Trupanion’s Annual Report on Form 10-K for the year ended December 31, 2023 and any subsequently filed reports on Forms 10-Q, 10-K and 8-K. All documents are available through the SEC’s Electronic Data Gathering Analysis and Retrieval system at https://www.sec.gov or the Investor Relations section of Trupanion’s website at https://investors.trupanion.com.

Non-GAAP Financial Measures
Trupanion’s stated results may include certain non-GAAP financial measures. These non-GAAP financial measures may not provide information that is directly comparable to that provided by other companies in its industry as other companies in its industry may calculate or use non-GAAP financial measures differently. In addition, there are limitations in using non-GAAP financial measures because the non-GAAP financial measures are not prepared in accordance with GAAP, may be different from non-GAAP financial measures used by other companies and exclude expenses that may have a material impact on Trupanion’s reported financial results. The presentation and utilization of non-GAAP financial measures is not meant to be considered in isolation or as a substitute for the directly comparable financial measures prepared in accordance with GAAP. Trupanion urges its investors to review the reconciliation of its non-GAAP financial measures to the most directly comparable GAAP financial measures in its consolidated financial statements, and not to rely on any single financial or operating measure to evaluate its business. These reconciliations are included below and on Trupanion’s Investor Relations website.

Because of varying available valuation methodologies, subjective assumptions and the variety of equity instruments that can impact a company’s non-cash expenses, Trupanion believes that providing various non-GAAP financial measures that exclude stock-based compensation expense and depreciation and amortization expense allows for more meaningful comparisons between its operating results from period to period. Trupanion offsets new pet acquisition expense with sign-up fee revenue in the calculation of net acquisition cost because it collects sign-up fee revenue from new members at the time of enrollment and considers it to be an offset to a portion of Trupanion’s new pet acquisition expense. Trupanion believes this allows it to calculate and present financial measures in a consistent manner across periods. Trupanion’s management believes that the non-GAAP financial measures and the related financial measures derived from them are important tools for financial and operational decision-making and for evaluating operating results over different periods of time.


Trupanion, Inc.
Condensed Consolidated Statements of Operations
(in thousands, except share data)

 

 

Three Months Ended March 31,

 

 

 

2024

 

 

 

2023

 

 

(unaudited)

Revenue:

 

 

 

 

Subscription business

 

$

201,134

 

 

$

165,210

 

Other business

 

 

104,987

 

 

 

91,119

 

Total revenue

 

 

306,121

 

 

 

256,329

 

Cost of revenue:

 

 

 

 

Subscription business(1)

 

 

172,132

 

 

 

146,091

 

Other business

 

 

97,762

 

 

 

83,892

 

Total cost of revenue(2)

 

 

269,894

 

 

 

229,983

 

Operating expenses:

 

 

 

 

Technology and development(1)

 

 

6,960

 

 

 

4,900

 

General and administrative(1)

 

 

14,673

 

 

 

21,017

 

New pet acquisition expense(1)

 

 

16,843

 

 

 

21,642

 

Depreciation and amortization

 

 

3,785

 

 

 

3,202

 

Total operating expenses

 

 

42,261

 

 

 

50,761

 

Loss from investment in joint venture

 

 

(103

)

 

 

(71

)

Operating loss

 

 

(6,137

)

 

 

(24,486

)

Interest expense

 

 

3,596

 

 

 

2,387

 

Other income, net

 

 

(2,843

)

 

 

(1,902

)

Loss before income taxes

 

 

(6,890

)

 

 

(24,971

)

Income tax benefit

 

 

(38

)

 

 

(191

)

Net loss

 

$

(6,852

)

 

$

(24,780

)

 

 

 

 

 

Net loss per share:

 

 

 

 

Basic and diluted

 

$

(0.16

)

 

$

(0.60

)

Weighted average shares of common stock outstanding:

 

 

 

 

Basic and diluted

 

 

41,917,094

 

 

 

41,107,889

 

 

 

 

 

 

(1)Includes stock-based compensation expense as follows:

 

Three Months Ended March 31,

 

 

 

 

2024

 

 

 

2023

 

Cost of revenue

 

$

1,390

 

 

$

1,318

 

Technology and development

 

 

1,254

 

 

 

708

 

General and administrative

 

 

3,449

 

 

 

8,219

 

New pet acquisition expense

 

 

2,059

 

 

 

2,086

 

Total stock-based compensation expense

 

$

8,152

 

 

$

12,331

 

 

 

 

 

 

(2)The breakout of cost of revenue between veterinary invoice expense and other cost of revenue is as follows:

 

 

Three Months Ended March 31,

 

 

 

2024

 

 

 

2023

 

Veterinary invoice expense

 

$

233,569

 

 

$

194,137

 

Other cost of revenue

 

 

36,325

 

 

 

35,846

 

Total cost of revenue

 

$

269,894

 

 

$

229,983

 

 



Trupanion, Inc.
Condensed Consolidated Balance Sheets
(in thousands, except share data)

 

 

March 31, 2024

 

December 31, 2023

 

 

(unaudited)

 

 

Assets

 

 

 

 

Current assets:

 

 

 

 

Cash and cash equivalents

 

$

146,455

 

 

$

147,501

 

Short-term investments

 

 

128,734

 

 

 

129,667

 

Accounts and other receivables, net of allowance for doubtful accounts of $1,093 at March 31, 2024 and $1,085 at December 31, 2023

 

 

278,492

 

 

 

267,899

 

Prepaid expenses and other assets

 

 

17,084

 

 

 

17,022

 

Total current assets

 

 

570,765

 

 

 

562,089

 

Restricted cash

 

 

23,106

 

 

 

22,963

 

Long-term investments

 

 

13,007

 

 

 

12,866

 

Property, equipment and internal-use software, net

 

 

104,365

 

 

 

103,650

 

Intangible assets, net

 

 

17,221

 

 

 

18,745

 

Other long-term assets

 

 

18,013

 

 

 

18,922

 

Goodwill

 

 

42,983

 

 

 

43,713

 

Total assets

 

$

789,460

 

 

$

782,948

 

Liabilities and stockholders’ equity

 

 

 

 

Current liabilities:

 

 

 

 

Accounts payable

 

$

8,348

 

 

$

10,505

 

Accrued liabilities and other current liabilities

 

 

30,473

 

 

 

34,052

 

Reserve for veterinary invoices

 

 

62,275

 

 

 

63,238

 

Deferred revenue

 

 

249,135

 

 

 

235,329

 

Long-term debt - current portion

 

 

1,350

 

 

 

1,350

 

Total current liabilities

 

 

351,581

 

 

 

344,474

 

Long-term debt

 

 

127,482

 

 

 

127,580

 

Deferred tax liabilities

 

 

2,399

 

 

 

2,685

 

Other liabilities

 

 

4,627

 

 

 

4,487

 

Total liabilities

 

 

486,089

 

 

 

479,226

 

Stockholders’ equity:

 

 

 

 

Common stock: $0.00001 par value per share, 100,000,000 shares authorized; 43,032,805 and 42,004,619 issued and outstanding at March 31, 2024; 42,887,052 and 41,858,866 shares issued and outstanding at December 31, 2023

 

 

 

 

 

 

Preferred stock: $0.00001 par value per share, 10,000,000 shares authorized; no shares issued and outstanding

 

 

 

 

 

 

Additional paid-in capital

 

 

544,593

 

 

 

536,108

 

Accumulated other comprehensive loss

 

 

(1,581

)

 

 

403

 

Accumulated deficit

 

 

(223,107

)

 

 

(216,255

)

Treasury stock, at cost: 1,028,186 shares at March 31, 2024 and December 31, 2023

 

 

(16,534

)

 

 

(16,534

)

Total stockholders’ equity

 

 

303,371

 

 

 

303,722

 

Total liabilities and stockholders’ equity

 

$

789,460

 

 

$

782,948

 

 


Trupanion, Inc.
Condensed Consolidated Statements of Cash Flows
(in thousands)

 

 

Three Months Ended March 31,

 

 

 

2024

 

 

 

2023

 

 

 

(unaudited)

Operating activities

 

 

 

 

Net loss

 

$

(6,852

)

 

$

(24,780

)

Adjustments to reconcile net loss to cash provided by (used in) operating activities:

 

 

 

 

Depreciation and amortization

 

 

3,785

 

 

 

3,202

 

Stock-based compensation expense

 

 

8,152

 

 

 

12,331

 

Other, net

 

 

(202

)

 

 

(397

)

Changes in operating assets and liabilities:

 

 

 

 

Accounts and other receivables

 

 

(10,718

)

 

 

(15,847

)

Prepaid expenses and other assets

 

 

287

 

 

 

(3,765

)

Accounts payable, accrued liabilities, and other liabilities

 

 

(5,131

)

 

 

(5,148

)

Reserve for veterinary invoices

 

 

(885

)

 

 

4,606

 

Deferred revenue

 

 

13,998

 

 

 

22,936

 

Net cash provided by (used in) operating activities

 

 

2,434

 

 

 

(6,862

)

Investing activities

 

 

 

 

Purchases of investment securities

 

 

(19,193

)

 

 

(34,795

)

Maturities and sales of investment securities

 

 

19,005

 

 

 

73,793

 

Purchases of property, equipment, and internal-use software

 

 

(3,065

)

 

 

(5,184

)

Other

 

 

516

 

 

 

100

 

Net cash provided by (used in) investing activities

 

 

(2,737

)

 

 

33,914

 

Financing activities

 

 

 

 

Proceeds from debt financing, net of financing fees

 

 

 

 

 

35,130

 

Repayment of debt financing

 

 

(338

)

 

 

(607

)

Repurchases of common stock

 

 

 

 

 

 

Proceeds from exercise of stock options

 

 

372

 

 

 

140

 

Shares withheld to satisfy tax withholding

 

 

(245

)

 

 

(853

)

Other

 

 

(75

)

 

 

 

Net cash provided by (used in) financing activities

 

 

(286

)

 

 

33,810

 

Effect of foreign exchange rate changes on cash, cash equivalents, and restricted cash, net

 

 

(313

)

 

 

260

 

Net change in cash, cash equivalents, and restricted cash

 

 

(902

)

 

 

61,122

 

Cash, cash equivalents, and restricted cash at beginning of period

 

 

170,464

 

 

 

84,637

 

Cash, cash equivalents, and restricted cash at end of period

 

$

169,562

 

 

$

145,759

 

 


The following table sets forth our key operating metrics.

 

Three Months Ended

 

Mar. 31,
2024

 

Dec. 31,
2023

 

Sept. 30,
2023

 

Jun. 30,
2023

 

Mar. 31,
2023

 

Dec. 31,
2022

 

Sep. 30,
2022

 

Jun. 30,
2022

Total Business:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total pets enrolled (at period end)

 

1,708,017

 

 

 

1,714,473

 

 

 

1,712,177

 

 

 

1,679,659

 

 

 

1,616,865

 

 

 

1,537,573

 

 

 

1,439,605

 

 

 

1,348,145

 

Subscription Business:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total subscription pets enrolled (at period end)

 

1,006,168

 

 

 

991,426

 

 

 

969,322

 

 

 

943,958

 

 

 

906,369

 

 

 

869,862

 

 

 

808,077

 

 

 

770,318

 

Monthly average revenue per pet

$

69.79

 

 

$

67.07

 

 

$

65.82

 

 

$

64.41

 

 

$

63.58

 

 

$

63.11

 

 

$

63.80

 

 

$

64.26

 

Lifetime value of a pet, including fixed expenses

$

428

 

 

$

419

 

 

$

428

 

 

$

470

 

 

$

541

 

 

$

641

 

 

$

673

 

 

$

713

 

Average pet acquisition cost (PAC)

$

207

 

 

$

217

 

 

$

212

 

 

$

236

 

 

$

247

 

 

$

283

 

 

$

268

 

 

$

309

 

Average monthly retention

 

98.41

%

 

 

98.49

%

 

 

98.55

%

 

 

98.61

%

 

 

98.65

%

 

 

98.69

%

 

 

98.71

%

 

 

98.74

%


The following table reflects the reconciliation of cash provided by operating activities to free cash flow (in thousands):

 

 

 

 

 

 

 

Three Months Ended March 31,

 

 

 

2024

 

 

 

2023

 

Net cash provided by (used in) operating activities

 

$

2,434

 

 

$

(6,862

)

Purchases of property, equipment, and internal-use software

 

 

(3,065

)

 

 

(5,184

)

Free cash flow

 

$

(631

)

 

$

(12,046

)

 

 

 

 

 

 

 

 

 


The following tables reflect the reconciliation between GAAP and non-GAAP measures (in thousands except percentages):

 

 

Three Months ended March 31,

 

 

2024

 

2023

Veterinary invoice expense

 

$

233,569

 

 

$

194,137

 

Less:

 

 

 

 

 

 

Stock-based compensation expense(1)

 

 

(862

)

 

 

(839

)

Other business cost of paying veterinary invoices(4)

 

 

(81,213

)

 

 

(65,149

)

Subscription cost of paying veterinary invoices (non-GAAP)

 

$

151,494

 

 

$

128,149

 

% of subscription revenue

 

 

75.3

%

 

 

77.6

%

 

 

 

 

 

 

 

Other cost of revenue

 

$

36,325

 

 

$

35,846

 

Less:

 

 

 

 

 

 

Stock-based compensation expense(1)

 

 

(420

)

 

 

(448

)

Other business variable expenses(4)

 

 

(16,498

)

 

 

(18,743

)

Subscription variable expenses (non-GAAP)

 

$

19,407

 

 

$

16,655

 

% of subscription revenue

 

 

9.6

%

 

 

10.1

%

 

 

 

 

 

 

 

Technology and development expense

 

$

6,960

 

 

$

4,900

 

General and administrative expense

 

 

14,673

 

 

 

21,017

 

Less:

 

 

 

 

 

 

Stock-based compensation expense(1)

 

 

(4,258

)

 

 

(8,821

)

Non-recurring transaction or restructuring expenses(2)

 

 

 

 

 

(4,102

)

Development expenses(3)

 

 

(1,178

)

 

 

(898

)

Fixed expenses (non-GAAP)

 

$

16,197

 

 

$

12,096

 

% of total revenue

 

 

5.3

%

 

 

4.7

%

 

 

 

 

 

 

 

New pet acquisition expense

 

$

16,843

 

 

$

21,642

 

Less:

 

 

 

 

 

 

Stock-based compensation expense(1)

 

 

(1,857

)

 

 

(2,032

)

Other business pet acquisition expense(4)

 

 

(13

)

 

 

(51

)

Subscription acquisition cost (non-GAAP)

 

$

14,973

 

 

$

19,559

 

% of subscription revenue

 

 

7.4

%

 

 

11.8

%

 

 

 

 

 

 

 

Trupanion employees may elect to take restricted stock units in lieu of cash payment for their bonuses. We account for such expense as stock-based compensation according to GAAP, but we do not include it in any non-GAAP adjustments. Stock-based compensation associated with bonuses was approximately $0.8 million for the three ended March 31, 2024, respectively.

Consists of business acquisition transaction expenses, severance and legal costs due to certain officers' departures, and a $3.8 million non-recurring settlement of accounts receivable in the first quarter of 2023 related to uncollected premiums in connection with the transition of underwriting a third-party business to other insurers.

3 Consists of costs related to product exploration and development that are pre-revenue and historically have been insignificant.

4 Excluding the portion of stock-based compensation expense attributable to the other business segment.

 


The following tables reflect the reconciliation of GAAP measures to non-GAAP measures (in thousands, except percentages):

 

 

Three Months Ended March 31,

 

 

 

2024

 

 

 

2023

 

Operating Income

 

$

(6,138

)

 

$

(24,485

)

Non-GAAP expense adjustments

 

 

 

 

Acquisition cost

 

 

14,985

 

 

 

19,611

 

Stock-based compensation expense(1)

 

 

7,398

 

 

 

12,140

 

Development expenses(3)

 

 

1,179

 

 

 

898

 

Depreciation and amortization

 

 

3,785

 

 

 

3,202

 

Non-recurring transaction or restructuring expenses(2)

 

 

 

 

 

4,102

 

Gain (loss) from investment in joint venture

 

 

(103

)

 

 

(71

)

Total adjusted operating income (non-GAAP)

 

$

21,312

 

 

$

15,538

 

 

 

 

 

 

Subscription Business:

 

 

 

 

Subscription operating income

 

$

(4,525

)

 

$

(21,240

)

Non-GAAP expense adjustments

 

 

 

 

Acquisition cost

 

 

14,973

 

 

 

19,560

 

Stock-based compensation expense(1)

 

 

5,882

 

 

 

9,004

 

Development expenses(3)

 

 

774

 

 

 

579

 

Depreciation and amortization

 

 

2,487

 

 

 

2,064

 

Non-recurring transaction or restructuring expenses(2)

 

 

 

 

 

2,644

 

Subscription adjusted operating income (non-GAAP)

 

$

19,591

 

 

$

12,610

 

 

 

 

 

 

Other Business:

 

 

Other business operating income

 

$

(1,510

)

 

$

(3,174

)

Non-GAAP expense adjustments

 

 

 

 

Acquisition cost

 

 

12

 

 

 

51

 

Stock-based compensation expense(1)

 

 

1,516

 

 

 

3,136

 

Development expenses(3)

 

 

404

 

 

 

319

 

Depreciation and amortization

 

 

1,298

 

 

 

1,138

 

Non-recurring transaction or restructuring expenses(2)

 

 

 

 

 

1,458

 

Other business adjusted operating income (non-GAAP)

 

$

1,721

 

 

$

2,928

 

 

 

 

 

 

(1) Trupanion employees may elect to take restricted stock units in lieu of cash payment for their bonuses. We account for such expense as stock-based compensation in accordance with GAAP, but we do not include it in any non-GAAP adjustments. Stock-based compensation associated with bonuses was approximately $0.8 million for the three months ended March 31, 2024.

(2) Consists of business acquisition transaction expenses, severance and legal costs due to certain executive departures, and a $3.8 million non-recurring settlement of accounts receivable in the first quarter of 2023 related to uncollected premiums in connection with the transition of underwriting a third-party business to other insurers.

(3) As we enter the next phase of our growth, we expect to invest in initiatives that are pre-revenue, including adding new products and international expansion. These development expenses are costs related to product exploration and development that are pre-revenue and historically have been insignificant. We view these activities as uses of our adjusted operating income separate from pet acquisition spend.

 


The following tables reflect the reconciliation of GAAP measures to non-GAAP measures (in thousands, except percentages):

 

 

Three Months Ended March 31,

 

 

2024

 

2023

Subscription revenue

 

$

201,134

 

 

$

165,210

 

Subscription cost of paying veterinary invoices

 

 

151,493

 

 

 

128,149

 

Subscription variable expenses

 

 

19,407

 

 

 

16,655

 

Subscription fixed expenses*

 

 

10,642

 

 

 

7,795

 

Subscription adjusted operating income (non-GAAP)

 

$

19,591

 

 

$

12,610

 

Other business revenue

 

$

104,987

 

 

$

91,119

 

Other business cost of paying veterinary invoices

 

 

81,213

 

 

 

65,148

 

Other business variable expenses

 

 

16,498

 

 

 

18,743

 

Other business fixed expenses*

 

 

5,555

 

 

 

4,299

 

Other business adjusted operating income (non-GAAP)

 

$

1,721

 

 

$

2,928

 

Revenue

 

$

306,121

 

 

$

256,329

 

Cost of paying veterinary invoices

 

 

232,707

 

 

 

193,297

 

Variable expenses

 

 

35,905

 

 

 

35,399

 

Fixed expenses*

 

 

16,197

 

 

 

12,095

 

Total business adjusted operating income (non-GAAP)

 

$

21,312

 

 

$

15,538

 

 

 

 

 

 

As a percentage of revenue:

 

Three Months Ended March 31,

 

 

2024

 

2023

Subscription revenue

 

 

100.0

%

 

 

100.0

%

Subscription cost of paying veterinary invoices

 

 

75.3

%

 

 

77.6

%

Subscription variable expenses

 

 

9.6

%

 

 

10.1

%

Subscription fixed expenses*

 

 

5.3

%

 

 

4.7

%

Subscription adjusted operating income (non-GAAP)

 

 

9.7

%

 

 

7.6

%

 

 

 

 

 

Other business revenue

 

 

100.0

%

 

 

100.0

%

Other business cost of paying veterinary invoices

 

 

77.4

%

 

 

71.5

%

Other business variable expenses

 

 

15.7

%

 

 

20.6

%

Other business fixed expenses*

 

 

5.3

%

 

 

4.7

%

Other business adjusted operating income (non-GAAP)

 

 

1.6

%

 

 

3.2

%

 

 

 

 

 

Revenue

 

 

100.0

%

 

 

100.0

%

Cost of paying veterinary invoices

 

 

76.0

%

 

 

75.4

%

Variable expenses

 

 

11.7

%

 

 

13.8

%

Fixed expenses*

 

 

5.3

%

 

 

4.7

%

Total business adjusted operating income (non-GAAP)

 

 

7.0

%

 

 

6.1

%

 

 

 

 

 

*Fixed expenses represent shared services that support both our subscription and other business segments and, as such, are generally allocated to each segment pro-rata based on revenues.

 

Adjusted operating income is a non-GAAP financial measure that adjusts operating income (loss) to remove the effect of acquisition cost, development expenses, non-recurring transaction or restructuring expenses, and gain (loss) from investment in joint venture. Non-cash items, such as stock-based compensation expense and depreciation and amortization, are also excluded. Acquisition cost, development expenses, gain (loss) from investment in joint venture, stock-based compensation expense, and depreciation and amortization are expected to remain recurring expenses for the foreseeable future, but are excluded from this metric to measure scale in other areas of the business. Management believes acquisition costs primarily represent the cost to acquire new subscribers and are driven by the amount of growth we choose to pursue based primarily on the amount of our adjusted operating income period over period. Accordingly, this measure is not indicative of our core operating income performance. We also exclude development expenses, gain (loss) from investment in joint venture, stock-based compensation expense, and depreciation and amortization because some investors may not view those items as reflective of our core operating income performance.

Management uses adjusted operating income and the margin on adjusted operating income to understand the effects of scale in its non-acquisition cost and development expenses and to plan future advertising expenditures, which are designed to acquire new pets. Management uses this measure as a principal way of understanding the operating performance of its business exclusive of acquisition cost and new product exploration and development initiatives.  Management believes disclosure of this metric provides investors with the same data that the Company employs in assessing its overall operations and that disclosure of this measure may provide useful information regarding the efficiency of our utilization of revenues, return on advertising dollars in the form of new subscribers and future use of available cash to support the continued growth of our business.

The following table reflects the reconciliation of adjusted EBITDA to net loss (in thousands):

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Three Months Ended

 

Mar. 31,
2024

 

Dec. 31,
2023

 

Sept. 30,
2023

 

Jun. 30,
2023

 

Mar. 31,
2023

 

Dec. 31,
2022

 

Sep. 30,
2022

 

Jun. 30,
2022

Net loss

$

(6,852

)

 

$

(2,163

)

 

$

(4,036

)

 

$

(13,714

)

 

$

(24,780

)

 

$

(9,285

)

 

$

(12,914

)

 

$

(13,618

)

Excluding:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Stock-based compensation expense

 

7,398

 

 

 

6,636

 

 

 

6,585

 

 

 

6,503

 

 

 

12,140

 

 

 

8,412

 

 

 

8,306

 

 

 

8,462

 

Depreciation and amortization expense

 

3,785

 

 

 

3,029

 

 

 

2,990

 

 

 

3,253

 

 

 

3,202

 

 

 

2,897

 

 

 

2,600

 

 

 

2,707

 

Interest income

 

(3,045

)

 

 

(2,842

)

 

 

(2,389

)

 

 

(2,051

)

 

 

(1,729

)

 

 

(1,614

)

 

 

(1,018

)

 

 

(297

)

Interest expense

 

3,596

 

 

 

3,697

 

 

 

3,053

 

 

 

2,940

 

 

 

2,387

 

 

 

1,587

 

 

 

1,408

 

 

 

1,193

 

Other non-operating expenses

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(1

)

Income tax expense (benefit)

 

(38

)

 

 

130

 

 

 

(43

)

 

 

(238

)

 

 

(191

)

 

 

(15

)

 

 

496

 

 

 

19

 

Non-recurring transaction or restructuring expenses

 

 

 

 

 

 

 

8

 

 

 

65

 

 

 

4,102

 

 

 

193

 

 

 

179

 

 

 

 

(Gain) loss from equity method investment

 

 

 

 

 

 

 

(110

)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(131

)

Adjusted EBITDA

$

4,844

 

 

$

8,487

 

 

$

6,058

 

 

$

(3,242

)

 

$

(4,869

)

 

$

2,175

 

 

$

(943

)

 

$

(1,666

)

 

Contacts:

Investors:
Laura Bainbridge
Senior Vice President, Corporate Communications
Investor.Relations@trupanion.com

A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/98997a6f-abb9-4b5a-996b-c603837b7fca