The chief executive of Uber has apologised for mistakes that led to Transport for London withdrawing its operating licence, as he affirmed his commitment to fight the ban.
In an open letter to all Londonders, published in today's Evening Standard, Dara Khosrowshahi said the transport technology company has to change if it is to survive in the capital.
He said Uber, which he took control of four weeks ago, wanted to "make things right" for its 3.5m London customers and 40,000 drivers.
The open apology comes three days after TfL decided to strip Uber of its operating licence, criticising its safety record. raised concerns over the US tech giant’s business methods.
He told customers: "We won’t be perfect, but we will listen to you; we will look to be long-term partners with the cities we serve; and we will run our business with humility, integrity and passion”.
More to follow...