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Worldwide WebRTC Industry to 2026 - Expected to be the Platform of Choice with the Introduction of 5G -

·5-min read

The "WebRTC Software, Applications, Services, Solutions and Devices Market with Global and Regional Forecasts 2021 - 2026" report has been added to's offering.

Our research indicates that WebRTC supported services will usher into the ICT ecosystem a next-generation services ecosystem of communications, applications, content, and commerce. This study evaluates WebRTC technology, evolving ecosystems, solutions, and applications. It also addresses the role of value chain partners, WebRTC APIs, enterprise applications, telecom operators, and other CSPs within the evolving ecosystem.

This report also assesses WebRTC features/functionality, use cases, and adoption expectations for enterprise and consumers. The report covers the WebRTC solution landscape with vendor analysis focused on business models for each company/solution. Forecasting provides revenue by categories including solution, service (Implementation, Integration, Consulting, and Maintenance), industry verticals, deployment models, and application. In addition, the report contains forecasts for WebRTC devices and users globally and regionally from 2021 to 2026.

Companies Mentioned

  • AT&T

  • Avaya

  • CafeX

  • Cisco Systems

  • Dialogic

  • Ericsson

  • Google

  • Huawei Technologies

  • IBM Corporation

  • Mitel Networks

  • Nokia

  • Oracle

  • Plivo


  • Ribbon Communications

  • Sonus (Ribbon Communications)

  • Temasys

  • TokBox Telefonica

  • Twilio

Select Report Findings:

  • WebRTC will be the RTC platform of choice with the introduction of 5G and the expansion of OTT offerings

  • Cloud-based Communications, Applications, Content, and Commerce (CACC) will benefit greatly from WebRTC

  • WebRTC is a key component of an overall CACC strategy for CSPs as they seek to retain customers and grow revenues

  • CSPs are stumbling with the implementation of RCS, making WebRTC deployment critical as well as partnering with various third parties

  • While WebRTC is table-stakes for CSPs, they also have revenue potential from back-end integration with their most important customers: enterprise

  • Telecom APIs are a key component to overall WebRTC success for the entire value chain as well as leveraging telecom data in a cloud-based DaaS business model

Target Audience:

  • Communication Service Providers: CSPs will learn about the strategies and gain recommendations to capitalize upon WebRTC

  • Social Media Companies: Large integrated companies such as Facebook as those integrating social need to prepare for WebRTC

  • Content Providers: Media companies, broadcasters, and content providers of all types need to understand the impact of WebRTC

  • Application Developers: OTT app and service providers will understand the benefits, challenges, and key issues surrounding WebTRC

  • Commerce (online and mobile) Providers: WebRTC will provide a new and dynamic way to advertise and engage way beyond self-help CRM

  • Infrastructure Providers: Wireless, Internet, and next-generation infrastructure companies need to position themselves to benefit from WebRTC

  • Device Manufacturers: Wireless device (smartphones, tablets, wearable technology) will find WebRTC a new driver for device design and usability

  • Government and Enterprise: All Industry Verticals including healthcare, finance, energy, retail, manufacturing, education, and eLearning in particular

Key Topics Covered:

1.0 Executive Summary

2.0 WebRTC Technology and Market Overview

3.0 WebRTC Taxonomy

3.1 WebRTC Technology

3.2 WebRTC Architecture

3.3 WebRTC Functionality

3.4 WebRTC Enterprise Application

3.5 WebRTC API

3.6 Cloud RTC Platform

4.0 WebRTC Application Cases

4.1 Stages of Creation of WebRTC Application

4.1.1 Getting Started

4.1.2 Creating Video Audio Calling

4.1.3 Using Text

4.1.4 File Sharing

4.2 WebRTC Applications

4.2.1 Use of WebRTC in E-learning

4.2.2 WebRTC in Corporate Meetings

4.2.3 WebRTC and HTML5 Developments Web Applications Off-line Applications

4.2.4 WebRTC for the Mobile Applications

4.3 WebRTC Use Cases

4.3.1 Customer Care

4.3.2 Premium Customer Services

4.3.3 Customer Willingness to Pay for such Premium Services

4.4 Economics of WebRTC

5.0 WebRTC Vendor Landscape

5.1 Overall Competitive Landscape

5.1.1 Platform Vendors

5.1.2 Voice Solution Vendors

5.1.3 Video Solution Vendors

5.1.4 Conference Solution Providers

5.1.5 Telecom WebRTC Carrier

5.1.6 On-Premise Vendors

5.1.7 OTT Communication Providers

5.1.8 Bulk SMS Vendors

5.1.9 Learning and Development Vendors

6.0 Future of WebRTC

6.1 Beyond Voice/Video and Browsers

6.2 Hybrid P2P and Server-based CDN

6.3 Emerging WebRTC Issues and Opportunities

6.4 WebRTC Implementation Status

6.5 WebRTC Applications in Machine Learning and 5G

6.6 WebRTC vs. RCS

7.0 WEBRTC Market Analysis and Forecasts 2021 to 2028

7.1 Global WEBRTC Markets 2021 - 2026

7.2 Web Real-time Communications Components 2021 - 2026

7.3 Web Real-time Communications Software Applications 2021 - 2026

7.4 Web Real-time Communications Software Enterprise Applications 2021 - 2026

7.5 Web Real-time Communications Software IoT Applications 2021 - 2026

7.6 Web Real-time Communication Software for Social Media Applications 2021 - 2026

7.7 Web Real-time Communication Software Deployment 2021 - 2026

7.8 Web Real-time Communication Software by Devices 2021 - 2026

7.9 Web Real-time Communication Software by Services 2021 - 2026

7.10 Web Real-time Communication Software by Industry 2021 - 2026

7.11 Web Real-time Communication Software by Region 2021 - 2026

8.0 Summary and Recommendations

9.0 Appendix

For more information about this report visit

View source version on

Laura Wood, Senior Press Manager
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