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People were unable to get online – or even, in some cases, to check whether their internet had broken at all.
The problems appear to be the result of technical issues at the provider.
Follow here for the latest updates on the problems.
Xfinity support finally acknowledges issues – though not publicly
14:45 , Andrew Griffin
The official Xfinity Support Twitter account has had a busy morning – it is replying to multiple complaints per minute. But it hasn’t yet posted a public admission that there’s something going on.
In tweets, however, it does seem to acknowledge that there is something widespread going on:
Thank you for reaching out! I do apologize you are experiencing a service interruption in your area. We are currently having connection concerns around the nation, our network team is working hard toward a resolution. Thank you for your patience! -MR
— Xfinity Support (@XfinitySupport) November 9, 2021
There’s still no indication of what it might be or when it might be fixed, however.
Affected users ask for help with excuses
14:38 , Andrew Griffin
Given that people often rely on their home internet to also be their work internet, these days, such an outage can be especially unhelpful. As this tweet notes:
— meg (@shaggym0) November 9, 2021
Outage appears to spread across the country
14:34 , Andrew Griffin
As this humorous tweet suggests, the centre of the Xfinity outage appears to be... everywhere.
— Bob Swanson (@sammysdadBob) November 9, 2021
Read the latest here
14:33 , Andrew Griffin
Hello and welcome...
14:32 , Andrew Griffin
... to The Independent’s coverage of the ongoing Xfinity outage.