UK markets open in 5 hours 48 minutes

Lloyds Banking Group plc (LLDTF)

Other OTC - Other OTC Delayed price. Currency in USD
Add to watchlist
0.6392+0.0108 (+1.73%)
At close: 3:41PM EDT
Full screen
Trade prices are not sourced from all markets
Previous close0.6284
Open0.6700
BidN/A x N/A
AskN/A x N/A
Day's range0.6392 - 0.6760
52-week range0.3000 - 0.6760
Volume194,519
Avg. volume100,888
Market cap46.688B
Beta (5Y monthly)1.47
PE ratio (TTM)17.28
EPS (TTM)N/A
Earnings dateN/A
Forward dividend & yield0.01 (1.25%)
Ex-dividend date15 Apr 2021
1y target estN/A
All
News
  • EQS Group

    Lloyds Banking Group PLC: Q1 2021 Interim Management Statement

    DGAP-News: Lloyds Banking Group PLC / Key word(s): Quarterly / Interim Statement28.04.2021 / 09:00 The issuer is solely responsible for the content of this announcement.Lloyds Banking Group plcQ1 2021 Interim Management Statement28 April 2021 RESULTS FOR THE THREE MONTHS ENDED 31 MARCH 2021"The coronavirus pandemic continues to have a significant impact on people, businesses and communities in the UK and around the world. Whilst we are seeing positive signs, notably the progress of the vaccine roll-out and the emergence from lockdown restrictions, the outlook remains uncertain. The Group remains absolutely focused on supporting its customers and Helping Britain Recover from the financial effects of the pandemic.The long-run transformation of the Group has positioned the business well to address the challenges of the pandemic. We have made a strong start to the year with the quarterly results and on delivering Strategic Review 2021.It is with both pride and sadness that I will step down as Group Chief Executive later this month. Most importantly, the Group is well placed for sustainable success and the publication of Strategic Review 2021 in February shows that the Group has clear execution outcomes for 2021, underpinned by long-term strategic vision. The Group also has exceptional people. I am very proud of all of our colleagues across the Group, who have again shown their continued dedication and relentless focus on supporting their customers through these challenging times."António Horta-Osório, Group Chief Executive"As this is António's last set of results, I would like to take this opportunity to thank him, on behalf of the Board, for his outstanding contribution. Over the last decade he has led the transformation of the business; delivering its purpose of Helping Britain Prosper whilst creating a truly customer focussed business underpinned by strong financial foundations."Robin Budenberg, Chair HIGHLIGHTS FOR THE THREE MONTHS ENDED 31 MARCH 2021 Solid financial performance reflects business momentum and improved economic outlook Statutory profit after tax of £1,397 million supported by business momentum and a release of expected credit loss provisions, given the improved economic outlook. Statutory return on tangible equity of 13.9 per cent with tangible net assets per share of 52.4 pence Recovering trading surplus of £1,748 million, a reduction of 12 per cent compared to the first three months of 2020, but an increase of 21 per cent on the final quarter of 2020 Net income of £3.7 billion, down 7 per cent year on year (up 2 per cent on the previous quarter), with higher average interest-earning assets of £439 billion, net interest margin of 2.49 per cent and other income of £1.1 billion Total costs of £1.9 billion down 2 per cent, driven by continued operating cost control and lower remediation costs Asset quality remains strong with credit experience benign. Net impairment credit of £323 million in the quarter, driven by a £459 million release given the UK's improved economic outlook. Management judgements in respect of coronavirus retained, now c.£1 billion including the £400 million central overlay taken in the fourth quarter Balance sheet and capital strength further enhanced Capital build of 54 basis points in the quarter with CET1 ratio of 16.7 per cent, significantly ahead of the ongoing target of c.12.5 per cent, plus a management buffer of c.1 per cent and regulatory requirements of c.11 per cent Loans and advances up £3.3 billion in the quarter to £443.5 billion, including £6.0 billion open mortgage book growth Customer deposits up £11.7 billion in the quarter to £462.4 billion with Retail current accounts up £5.6 billion Loan to deposit ratio of 96 per cent provides a strong liquidity position and significant potential to lend into recovery Outlook Given the solid financial performance in the first quarter of 2021, the Group is enhancing its guidance for 2021. Based on the Group's current economic assumptions: Net interest margin now expected to be in excess of 245 basis points Operating costs to reduce to c.£7.5 billion Net asset quality ratio now expected to be below 25 basis points Risk-weighted assets in 2021 to be broadly stable on 2020 Statutory return on tangible equity now expected to be between 8 and 10 per cent, excluding c.2.5 percentage point benefit from tax rate changes Accruing dividends with intention to resume progressive and sustainable ordinary dividend policy INCOME STATEMENT - UNDERLYING BASIS Quarter ended 31 Mar 2021 Quarter ended 31 Mar 2020 Change Quarter ended 31 Dec 2020 Change £m £m % £m % Net interest income 2,677 2,950 (9) 2,677 - Other income 1,135 1,226 (7) 1,066 6 Operating lease depreciation (148) (224) 34 (150) 1 Net income 3,664 3,952 (7) 3,593 2 Operating costs (1,851) (1,877) 1 (2,028) 9 Remediation (65) (87) 25 (125) 48 Total costs (1,916) (1,964) 2 (2,153) 11 Trading surplus 1,748 1,988 (12) 1,440 21 Impairment 323 (1,430) (128) Underlying profit 2,071 558 1,312 58 Restructuring (173) (63) (233) 26 Volatility and other items - (421) (202) Payment protection insurance provision - - (85) Statutory profit before tax 1,898 74 792 Tax (expense) credit (501) 406 (112) Statutory profit after tax 1,397 480 680 Earnings per share 1.8p 0.5p 0.7p Banking net interest margin 2.49% 2.79% (30)bp 2.46% 3bp Average interest-earning banking assets £439bn £432bn 2 £437bn 1 Cost:income ratio 52.3% 49.7% 2.6pp 59.9% (7.6)pp Asset quality ratio (0.29)% 1.30% (159)bp 0.11% (40)bp Return on tangible equity 13.9% 3.7% 10.2pp 5.9% 8.0pp KEY BALANCE SHEET METRICS At 31 Mar 2021 At 31 Mar 2020 Change % At 31 Dec 2020 Change % Loans and advances to customers1 £444bn £443bn - £440bn 1 Customer deposits2 £462bn £428bn 8 £451bn 3 Loan to deposit ratio 96% 103% (7)pp 98% (2)pp CET1 ratio3 16.7% 14.2% 2.5pp 16.2% 0.5pp CET1 ratio pre IFRS 9 transitional relief3,4 15.8% 13.9% 1.9pp 15.0% 0.8pp Transitional MREL ratio3 36.1% 34.5% 1.6pp 36.4% (0.3)pp UK leverage ratio3 6.0% 5.3% 0.7pp 5.8% 0.2pp Risk-weighted assets £199bn £209bn (5) £203bn (2) Wholesale funding £106bn £126bn (16) £109bn (4) Liquidity coverage ratio (12 month average) 134% 138% (4)pp 136% (2)pp Tangible net assets per share 52.4p 57.4p (5.0)p 52.3p 0.1p Excludes reverse repos of £52.8 billion (31 March 2020: £55.2 billion; 31 December 2020: £58.6 billion). Excludes repos of £8.5 billion (31 March 2020: £9.4 billion; 31 December 2020: £9.4 billion). Incorporating profits for the period that remain subject to formal verification in accordance with the Capital Requirements Regulation. CET1 ratio pre IFRS 9 transitional relief reflects the full impact of IFRS 9, prior to the application of transitional arrangements for capital that provide relief for the impact of IFRS 9. QUARTERLY INFORMATION Quarter ended 31 Mar 2021 Quarter ended 31 Dec 2020 Quarter ended 30 Sep 2020 Quarter ended 30 Jun 2020 Quarter ended 31 Mar 2020 £m £m £m £m £m Net interest income 2,677 2,677 2,618 2,528 2,950 Other income 1,135 1,066 988 1,235 1,226 Operating lease depreciation (148) (150) (208) (302) (224) Net income 3,664 3,593 3,398 3,461 3,952 Operating costs (1,851) (2,028) (1,858) (1,822) (1,877) Remediation (65) (125) (77) (90) (87) Total costs (1,916) (2,153) (1,935) (1,912) (1,964) Trading surplus 1,748 1,440 1,463 1,549 1,988 Impairment 323 (128) (301) (2,388) (1,430) Underlying profit (loss) 2,071 1,312 1,162 (839) 558 Restructuring (173) (233) (155) (70) (63) Volatility and other items - (202) 29 233 (421) Payment protection insurance provision - (85) - - - Statutory profit (loss) before tax 1,898 792 1,036 (676) 74 Tax (expense) credit (501) (112) (348) 215 406 Statutory profit (loss) after tax 1,397 680 688 (461) 480 Banking net interest margin 2.49% 2.46% 2.42% 2.40% 2.79% Average interest-earning banking assets £439bn £437bn £436bn £435bn £432bn Cost:income ratio 52.3% 59.9% 56.9% 55.2% 49.7% Asset quality ratio (0.29)% 0.11% 0.27% 2.16% 1.30% Gross asset quality ratio (0.18)% 0.16% 0.28% 2.19% 1.35% Return on tangible equity1 13.9% 5.9% 6.0% (6.1)% 3.7% Loans and advances to customers2 £444bn £440bn £439bn £440bn £443bn Customer deposits3 £462bn £451bn £447bn £441bn £428bn Loan to deposit ratio 96% 98% 98% 100% 103% Risk-weighted assets £199bn £203bn £205bn £207bn £209bn Tangible net assets per share 52.4p 52.3p 52.2p 51.6p 57.4p Revised basis, calculation shown on page 10. Excludes reverse repos. Excludes repos. BALANCE SHEET ANALYSIS At 31 Mar 2021 At 31 Mar 2020 Change At 31 Dec 2020 Change £bn £bn % £bn % Loans and advances to customers Open mortgage book 283.3 268.1 6 277.3 2 Closed mortgage book 15.9 17.9 (11) 16.5 (4) Credit cards 13.5 16.7 (19) 14.3 (6) UK Retail unsecured loans 7.8 8.6 (9) 8.0 (3) UK Motor Finance 14.9 15.8 (6) 14.7 1 Overdrafts 0.9 1.2 (25) 0.9 - Retail other1 10.3 9.3 11 10.4 (1) SME2 41.1 32.0 28 40.6 1 Mid Corporates 4.0 4.7 (15) 4.1 (2) Corporate and Institutional 45.6 60.9 (25) 46.0 (1) Commercial Banking other 4.1 4.9 (16) 4.3 (5) Wealth 1.0 0.9 11 0.9 11 Central items 1.1 2.1 (48) 2.2 (50) Loans and advances to customers3 443.5 443.1 - 440.2 1 Customer deposits Retail current accounts 103.0 79.9 29 97.4 6 Commercial current accounts2,4 47.2 34.5 37 47.6 (1) Retail relationship savings accounts 158.2 144.1 10 154.1 3 Retail tactical savings accounts 13.8 12.7 9 14.0 (1) Commercial deposits2,5 125.5 142.5 (12) 122.7 2 Wealth 14.1 13.3 6 14.1 - Central items 0.6 1.4 (57) 0.8 (25) Total customer deposits6 462.4 428.4 8 450.7 3 Total assets 869.5 861.7 1 871.3 - Total liabilities 820.0 809.0 1 821.9 - Ordinary shareholders' equity 43.4 46.6 (7) 43.3 - Other equity instruments 5.9 5.9 - 5.9 - Non-controlling interests 0.2 0.2 - 0.2 - Total equity 49.5 52.7 (6) 49.4 - Ordinary shares in issue, excluding own shares 70,936m 70,411m 1 70,812m - Primarily Europe. Includes Retail Business Banking. Excludes reverse repos. Primarily non interest-bearing Commercial Banking current accounts. Primarily Commercial Banking interest-bearing accounts. Excludes repos. REVIEW OF PERFORMANCESolid financial performance reflects business momentum and improved economic outlookThe Group's statutory profit before tax for the first quarter of 2021 was £1,898 million, benefiting from solid business momentum and a net impairment credit as a result of the UK's improved economic outlook. Underlying profit was £2,071 million, compared to £558 million in the first three months of 2020, reflecting both the improved impairment outcome and lower total costs, partially offset by lower net income. Trading surplus is recovering at £1,748 million, down 12 per cent compared to the first three months of 2020, but up 21 per cent on the fourth quarter of 2020.Net incomeNet interest income of £2,677 million was down 9 per cent year on year, impacted by a reduced banking net interest margin of 2.49 per cent, reflecting the lower rate environment. The Group's banking net interest margin was up 3 basis points compared to the fourth quarter of 2020 reflecting the continued optimisation of the Corporate and Institutional book within Commercial Banking, strong customer deposit inflows and funding and capital benefits following the liability management exercise in the fourth quarter of 2020. Relative to the fourth quarter of 2020, lower structural hedge net interest income was largely offset by growth in mortgage volumes at attractive margins.Average interest-earning banking assets were up 2 per cent compared to the first quarter of 2020 at £439 billion, driven by growth in the open mortgage book and an increase in government-backed lending. This was partially offset by lower balances in credit cards, motor finance and unsecured personal loans, as well as the effects of the continued optimisation of the Corporate and Institutional book within Commercial Banking. Low single-digit percentage growth in average interest-earning assets is now expected in 2021.The Group manages the risk to its earnings and capital from movements in interest rates centrally by hedging the net liabilities which are stable or less sensitive to movements in rates. As at 31 March 2021 the Group's structural hedge had an approved capacity of £210 billion (in-line with year-end 2020), a nominal balance of £207 billion (31 December 2020: £186 billion) which has increased towards approved capacity and a weighted-average duration of around three-and-a-half years (31 December 2020: around two-and-a-half years). The Group generated £0.5 billion (on a 3 month LIBOR basis) of gross income from the structural hedge balances in the first quarter of 2021 (first quarter of 2020: £0.7 billion, fourth quarter of 2020: £0.5 billion) with emerging benefits from higher market rates seen in the quarter. Following the end of the quarter, the Group's approved structural hedge capacity has been increased to £225 billion, capturing part of the liability growth since the beginning of 2020 and reflecting the Group's continued success in attracting current account balances over the last year.The Group now expects the net interest margin for 2021 to be in excess of 245 basis points.Other income of £1,135 million was 7 per cent lower than in the first quarter of 2020 reflecting lower levels of customer activity and new business as a consequence of the coronavirus pandemic, particularly within Retail and Insurance and Wealth. This was in part mitigated by strong performance in the Group's equity investment businesses. In aggregate the Group's other income was up 6 per cent relative to the fourth quarter of 2020, when the Group took a charge in Insurance and Wealth for the annual basis review.Operating lease depreciation reduced to £148 million (three months to 31 March 2020: £224 million) as a result of the continued impact of a smaller Lex fleet size, combined with a benefit from the more resilient used car price outlook ofc.£30 million.Total costsTotal costs of £1,916 million were 2 per cent lower than in the first three months of 2020, driven by continued control of operating costs, down 1 per cent at £1,851 million whilst continuing to prioritise investment in the business.The Group continues to expect operating costs for 2021 to reduce to c.£7.5 billion including net coronavirus-related costs and compensation headwinds. REVIEW OF PERFORMANCE (continued)Remediation charges of £65 million (three months to 31 March 2020: £87 million) were related to pre-existing programmes. As highlighted in the 2020 results, in relation to HBOS Reading, decisions from the independent panel re-review on direct and consequential losses will start to be issued during 2021. This is likely to result in further charges but it is not possible to estimate the potential impact at this stage.ImpairmentThe impairment charge in the quarter was a net credit of £323 million, compared to a charge of £1,430 million in the first quarter of 2020. The net credit in the quarter was driven by continued strong asset quality with a low charge of £209 million given the continued benign credit environment and a £459 million release of expected credit loss (ECL) allowances resulting from improvements to the UK's economic outlook. The Group has retained the judgemental overlays applied at year end and has continued to offset modelled releases not deemed reflective of underlying risk. Management judgements in respect of coronavirus of c.£1 billion (31 December 2020: c.£0.9 billion) include a central £400 million overlay (31 December 2020: £400 million), as well as c.£600 million of judgements within the underlying portfolios (31 December 2020: c.£500 million).The Group's ECL allowance reduced in the quarter from £6.9 billion to £6.2 billion, of which £459 million resulted from improvements to the economic outlook, including the impact of the extension of the Government's Coronavirus Job Retention Scheme. Reductions in Commercial Banking ECL also reflect improved outcomes on restructuring cases, lower flows to default and recent reductions in exposures due to asset optimisation.The ECL allowance remains high by historical standards and is consistent with the Group's updated macroeconomic projections. It assumes that a large proportion of expected losses will crystallise over the next 12 to 18 months as support measures subside and unemployment increases.Observed credit performance has remained stable in the quarter, with the flow of assets into arrears, defaults and write-offs remaining at low levels in part due to the continued effectiveness of support schemes, including the Coronavirus Job Retention Scheme and payment holidays extended by the Group which have now largely matured. The Group has maintained judgemental ECL allowances in respect of losses assumed to have been suppressed over the last 12 months by support schemes, given that cumulative losses remain lower than would have ordinarily been anticipated.The Group's £400 million central overlay was added at year end in recognition of the significant uncertainty with regard to the efficacy of the vaccine, the vaccination rollout, potential virus mutations and economic performance post lockdown restrictions and Government support. Although the base case outlook has improved in the first quarter, the Group still considers these risks to remain and that the conditioning assumptions for the base case and associated scenarios around this do not necessarily capture these unprecedented risks.Given the benefit recognised in the first quarter of the year, the full year charge is now expected to be materially lower than the guidance set out at year-end. Based on the Group's improved economic assumptions, the net asset quality ratio for 2021 is now expected to be below 25 basis points. REVIEW OF PERFORMANCE (continued)Impairment charge Quarter ended 31 Mar 2021 Quarter ended 31 Mar 2020 Change Quarter ended 31 Dec 2020 Change £m £m % £m % Charges pre-updated multiple economic scenarios1 Retail 321 325 1 383 16 Commercial Banking (111) 52 41 Other (1) (9) 89 (6) 83 209 368 43 418 50 Coronavirus impacted restructuring cases2 (73) 218 (31) Updated economic outlook: Retail (240) 564 (417) 42 Commercial Banking (219) 280 (42) Other - - 200 (459) 844 (259) (77) Impairment (credit) charge (323) 1,430 128 Asset quality ratio (0.29)% 1.30% (159)bp 0.11% (40)bp Gross asset quality ratio (0.18)% 1.35% (153)bp 0.16% (34)bp Charges based on economic assumptions as at 31 December 2019. Additional (releases)/charges on cases subject to restructuring at the end of 2019, where the coronavirus pandemic is considered to have had a direct effect upon the recovery strategy.ECL allowance as a percentage of drawn balances At 31 Mar 20211 At 31 Dec 20201 Change £m £m % Stage 2 gross loans and advances to customers 53,626 60,514 (11) Stage 2 loans and advances to customers as % of total 10.7% 12.0% (1.3)pp Stage 2 ECL allowances2 2,384 2,727 (13) Stage 2 ECL allowances2 as % of Stage 2 drawn balances 4.4% 4.5% (0.1)pp Stage 3 gross loans and advances to customers 8,970 9,089 (1) Stage 3 loans and advances to customers as a % of total 1.8% 1.8% - Stage 3 ECL allowances2 2,348 2,508 (6) Stage 3 ECL allowances2 as % of Stage 3 drawn balances3 27.1% 28.6% (1.5)pp Total loans and advances to customers4 502,055 505,129 (1) Total ECL allowance2 6,194 6,832 (9) Total ECL allowances2 as % of drawn balances3 1.2% 1.4% (0.2)pp Underlying basis. Refer to basis of presentation on page 19. Expected credit loss. Total and Stage 3 ECL allowances as a percentage of drawn balances are calculated excluding loans in recoveries in Retail and Commercial Banking of £321 million (31 December 2020: £317 million). Comparatives restated to reflect exclusion of Commercial Banking recoveries. Includes reverse repos of £52.8 billion (31 December 2020: £58.6 billion).REVIEW OF PERFORMANCE (continued)Statutory profitRestructuring costs of £173 million, up from £63 million in the first quarter of 2020 but down from £233 million in the fourth quarter of 2020, reflected increased severance and technology research and development costs, as well as slightly higher property transformation costs. Volatility and other items reduced to net nil in the first quarter of 2021 (three months to 31 March 2020: net loss of £421 million) with positive insurance volatility and other gains offsetting fair value unwind and the amortisation of purchased intangibles.Return on tangible equity for the period was 13.9 per cent (three months to 31 March 2020: 3.7 per cent) and earnings per share were 1.8 pence (three months to 31 March 2020: 0.5 pence), both reflecting the benefit of the impairment credit.The Group recognised a tax expense of £501 million in the period compared to a credit of £406 million in the first three months of 2020. The prior year credit included an uplift in deferred tax assets following the announcement by the UK Government that it would maintain the corporation tax rate at 19 per cent. On 3 March 2021, the Government announced its intention to increase the rate of corporation tax from 19 per cent to 25 per cent with effect from 1 April 2023. Had this change in corporation tax rate been substantively enacted at 31 March 2021, the impact would have been to recognise a c.£1 billion deferred tax credit in the income statement and a c.£150 million debit within other comprehensive income, increasing the Group's net deferred tax asset by c.£850 million.Given the improved outlook for both the net interest margin and asset quality ratio, the statutory return on tangible equity for 2021 is now expected to be between 8 and 10 per cent, excluding a c.2.5 percentage point benefit from tax rate changes.Balance sheetLoans and advances to customers were up £3.3 billion in the quarter at £443.5 billion, benefiting from an increase of £6.0 billion in the open mortgage book, more than offsetting lower unsecured Retail, Corporate and Institutional, and closed mortgage book balances. Customer deposits of £462.4 billion were up £11.7 billion in the quarter compared to £450.7 billion at 31 December 2020 and included a further increase in Retail current accounts of £5.6 billion to £103.0 billion. The Group's loan to deposit ratio of 96 per cent provides a strong liquidity position and significant potential to lend into recovery.CapitalThe Group's CET1 capital ratio has increased from 16.2 per cent at 31 December 2020 to 16.7 per cent, reflecting capital build in the quarter of 54 basis points, prior to the impact of the dividend accrual. Banking business capital build (pre impairments credit) of 55 basis points and underlying risk-weighted asset reductions of 31 basis points were partly offset by pension contributions and other movements of 26 basis points. The net impact of the impairments credit and partial release of IFRS 9 transitional relief during the quarter was a 6 basis points reduction which included 5 basis points relating to the phased reduction in static relief. The impact of the dividend accrual in the quarter equated to 5 basis points and is currently based upon a pro-rated amount of the 2020 full year dividend.As previously noted the Group will update the market on interim dividend payments with the half-year results, subsequent to reviewing the PRA's update on distributions which is expected ahead of the half-year results reporting cycle for the large UK banks. In the interim the Group's dividend accrual has been made on an appropriately prudent basis (as set out above) in accordance with PRA guidance. As previously stated, the Board intends to resume its progressive and sustainable ordinary dividend policy with the dividend at a higher level than 2020.The PRA is continuing to consult on a proposal to reverse the revised capital treatment of intangible software assets that was implemented in December 2020 via EU capital regulations. Should the PRA proceed with their proposal then the reinstatement of the original requirement to deduct these assets from capital will come into force during the year. This would lead to a c.50 basis points reduction in the Group's CET1 capital ratio (net of a reduction in associated risk-weighted assets) and based on the position at 31 March 2021 the ratio would reduce to 16.2 per cent. REVIEW OF PERFORMANCE (continued)Risk-weighted assets reduced by £3.8 billion during the quarter, primarily driven by optimisation activity undertaken in Commercial Banking of around £2.5 billion and foreign exchange and other market impacts of £1.1 billion, alongside limited credit migration and balance sheet growth. The Group continues to expect 2021 risk-weighted assets to be broadly stable on 2020.The Board's view of the ongoing level of CET1 capital required by the Group to grow the business, meet regulatory requirements and cover uncertainties remains at c.12.5 per cent, plus a management buffer of c.1 per cent. The Group's CET1 capital regulatory requirement is currently c.11 per cent.The transitional total capital ratio reduced to 23.0 per cent (31 December 2020: 23.3 per cent) and the transitional minimum requirement for own funds and eligible liabilities (MREL) reduced to 36.1 per cent (31 December 2020: 36.4 per cent) reflecting the impact of movements in rates and the annual reduction in transitional limits applied to legacy tier 1 and tier 2 instruments, which more than offset the increase in CET1 capital. The UK leverage ratio increased to 6.0 per cent. ADDITIONAL FINANCIAL INFORMATION Banking net interest margin and average interest-earning assets Quarter ended 31 Mar 2021 Quarter ended 31 Mar 2020 Group net interest income - statutory basis (£m) 2,266 5,185 Insurance gross up (£m) 352 (2,265) Volatility and other items (£m) 59 30 Group net interest income - underlying basis (£m) 2,677 2,950 Non-banking net interest expense (£m) 26 44 Banking net interest income - underlying basis (£m) 2,703 2,994 Net loans and advances to customers (£bn)1 443.5 443.1 Impairment provision and fair value adjustments (£bn) 5.7 4.8 Non-banking items: Fee-based loans and advances (£bn) (4.9) (7.6) Other non-banking (£bn) (1.8) (3.1) Gross banking loans and advances (£bn) 442.5 437.2 Averaging (£bn) (3.1) (5.6) Average interest-earning banking assets (£bn) 439.4 431.6 Banking net interest margin (%) 2.49 2.79 Excludes reverse repos. Return on tangible equityAs announced at the full year results, the Group has revised its definition of return on tangible equity. Statutory profit after tax is adjusted to deduct profit attributable to non-controlling interests and other equity holders and is divided by average tangible equity. Quarter ended 31 Mar 2021 Quarter ended 31 Mar 2020 Average ordinary shareholders' equity (£bn) 43.3 44.1 Average intangible assets (£bn) (6.2) (6.1) Average tangible equity (£bn) 37.1 38.0 Group statutory profit after tax (£m) 1,397 480 Less profit attributable to non-controlling interests and other equity holders (£m) (122) (132) Adjusted statutory profit after tax (£m)1 1,275 348 Return on tangible equity (%)1 13.9 3.7 Revised basis, quarter ended 31 March 2020 restated. ADDITIONAL FINANCIAL INFORMATION (continued) Further impairment detailThe analyses which follow have been presented on an underlying basis. Refer to basis of presentation on page 19.Impairment charge by division Quarter ended 31 Mar 2021 Quarter ended 31 Mar 2020 Change Quarter ended 31 Dec 2020 Change £m £m % £m % UK Mortgages (72) 160 (146) 51 Credit cards 28 349 92 8 Loans and overdrafts 108 225 52 146 26 UK Motor Finance 11 76 86 (42) Other 6 79 92 - Retail 81 889 (34) Commercial Banking (403) 550 (32) Insurance and Wealth - 1 (2) Central Items (1) (10) 90 196 Total impairment charge (323) 1,430 128 Movements in ECL by division on an underlying basis ECL at 31 Mar 2021 Net ECL increase/(decrease) Write-offs and other Income statement charge ECL at 31 Dec 2020 £m £m £m £m £m UK Mortgages 1,518 (87) (15) (72) 1,605 Credit cards 894 (64) (92) 28 958 Loans and overdrafts 707 (8) (116) 108 715 UK Motor Finance 503 2 (9) 11 501 Other 221 (8) (14) 6 229 Retail 3,843 (165) (246) 81 4,008 Commercial Banking 1,932 (470) (67) (403) 2,402 Other 451 1 2 (1) 450 Total1 6,226 (634) (311) (323) 6,860 Total ECL includes £32 million relating to other non customer-related assets (31 December 2020: £28 million).ADDITIONAL FINANCIAL INFORMATION (continued)Group loans and advances to customers and expected credit loss allowances - underlying basis Stage 1 Stage 2 Stage 3 Total Stage 2 as % of total Stage 3 as % of total At 31 March 2021 £m £m £m £m Loans and advances to customers UK Mortgages 260,458 35,838 4,428 300,724 11.9 1.5 Credit cards 10,632 3,189 352 14,173 22.5 2.5 Loans and overdrafts 7,652 1,439 324 9,415 15.3 3.4 UK Motor Finance 12,947 2,256 232 15,435 14.6 1.5 Other 18,170 1,218 182 19,570 6.2 0.9 Retail1 309,859 43,940 5,518 359,317 12.2 1.5 SME 28,063 3,322 860 32,245 10.3 2.7 Other 46,297 6,331 2,526 55,154 11.5 4.6 Commercial Banking 74,360 9,653 3,386 87,399 11.0 3.9 Insurance and Wealth 856 33 59 948 3.5 6.2 Central items2 54,384 - 7 54,391 - - Total gross lending 439,459 53,626 8,970 502,055 10.7 1.8 ECL allowance on drawn balances (1,273) (2,186) (2,340) (5,799) Net balance sheet carrying value 438,186 51,440 6,630 496,256 Group ECL allowance (drawn and undrawn) UK Mortgages 100 751 667 1,518 49.5 43.9 Credit cards 190 532 172 894 59.5 19.2 Loans and overdrafts 210 334 163 707 47.2 23.1 UK Motor Finance3 177 171 155 503 34.0 30.8 Other 51 117 53 221 52.9 24.0 Retail1 728 1,905 1,210 3,843 49.6 31.5 SME 130 162 123 415 39.0 29.6 Other 193 316 999 1,508 21.0 66.2 Commercial Banking 323 478 1,122 1,923 24.9 58.3 Insurance and Wealth 11 1 10 22 4.5 45.5 Central items 400 - 6 406 - 1.5 Total ECL allowance (drawn and undrawn) 1,462 2,384 2,348 6,194 38.5 37.9 Group ECL allowances (drawn and undrawn) as a % of loans and advances to customers4 UK Mortgages - 2.1 15.1 0.5 Credit cards 1.8 16.7 59.7 6.3 Loans and overdrafts 2.7 23.2 64.7 7.6 UK Motor Finance 1.4 7.6 66.8 3.3 Other 0.3 9.6 40.2 1.1 Retail1 0.2 4.3 22.7 1.1 SME 0.5 4.9 16.8 1.3 Other 0.4 5.0 39.6 2.7 Commercial Banking 0.4 5.0 34.5 2.2 Insurance and Wealth 1.3 3.0 16.9 2.3 Central items 0.7 - 85.7 0.7 Total ECL allowances (drawn and undrawn) as a % of loans and advances to customers 0.3 4.4 27.1 1.2 Retail balances exclude the impact of the HBOS and MBNA acquisition related adjustments. Includes reverse repos of £52.8 billion. UK Motor Finance for Stages 1 and 2 include £168 million relating to provisions against residual values of vehicles subject to finance leasing agreements. These provisions are included within the calculation of coverage ratios. Total and Stage 3 ECL allowances as a percentage of drawn balances exclude loans in recoveries in Retail of £186 million, and in Commercial Banking of £135 million.ADDITIONAL FINANCIAL INFORMATION (continued) Stage 1 Stage 2 Stage 3 Total Stage 2 as % of total Stage 3 as % of total At 31 December 2020 £m £m £m £m Loans and advances to customers UK Mortgages 253,043 37,882 4,459 295,384 12.8 1.5 Credit cards 11,454 3,264 339 15,057 21.7 2.3 Loans and overdrafts 7,710 1,519 307 9,536 15.9 3.2 UK Motor Finance 12,786 2,216 199 15,201 14.6 1.3 Other 17,879 1,304 184 19,367 6.7 1.0 Retail1 302,872 46,185 5,488 354,545 13.0 1.5 SME 27,015 4,500 791 32,306 13.9 2.4 Other 43,543 9,816 2,733 56,092 17.5 4.9 Commercial Banking 70,558 14,316 3,524 88,398 16.2 4.0 Insurance and Wealth 832 13 70 915 1.4 7.7 Central items2 61,264 - 7 61,271 - - Total gross lending 435,526 60,514 9,089 505,129 12.0 1.8 ECL allowance on drawn balances (1,385) (2,493) (2,495) (6,373) Net balance sheet carrying value 434,141 58,021 6,594 498,756 Group ECL allowance (drawn and undrawn) UK Mortgages 110 798 697 1,605 49.7 43.4 Credit cards 250 548 160 958 57.2 16.7 Loans and overdrafts 224 344 147 715 48.1 20.6 UK Motor Finance3 197 171 133 501 34.1 26.5 Other 46 124 59 229 54.1 25.8 Retail1 827 1,985 1,196 4,008 49.5 29.8 SME 142 234 126 502 46.6 25.1 Other 217 507 1,169 1,893 26.8 61.8 Commercial Banking 359 741 1,295 2,395 30.9 54.1 Insurance and Wealth 11 1 11 23 4.3 47.8 Central items 400 - 6 406 - 1.5 Total ECL allowance (drawn and undrawn) 1,597 2,727 2,508 6,832 39.9 36.7 Group ECL allowances (drawn and undrawn) as a % of loans and advances to customers4 UK Mortgages - 2.1 15.6 0.5 Credit cards 2.2 16.8 58.8 6.4 Loans and overdrafts 2.9 22.6 64.2 7.6 UK Motor Finance 1.5 7.7 66.8 3.3 Other 0.3 9.5 39.3 1.2 Retail1 0.3 4.3 22.5 1.1 SME 0.5 5.2 19.1 1.6 Other 0.5 5.2 42.9 3.4 Commercial Banking 0.5 5.2 38.2 2.7 Insurance and Wealth 1.3 7.7 15.7 2.5 Central items 0.7 - 85.7 0.7 Total ECL allowances (drawn and undrawn) as a % of loans and advances to customers 0.4 4.5 28.6 1.4 Retail balances exclude the impact of the HBOS and MBNA acquisition related adjustments. Includes reverse repos of £58.6 billion. UK Motor Finance for Stages 1 and 2 include £192 million relating to provisions against residual values of vehicles subject to finance leasing agreements. These provisions are included within the calculation of coverage ratios. Total and Stage 3 ECL allowances as a percentage of drawn balances exclude loans in recoveries in Retail of £179 million, and in Commercial Banking of £138 million.ADDITIONAL FINANCIAL INFORMATION (continued)Group Stage 2 loans and advances to customers - underlying basis Up to date 1-30 days past due2 Over 30 days past due Total PD movements Other1 Gross lending ECL3 Gross lending ECL3 Gross lending ECL3 Gross lending ECL3 Gross lending ECL3 £m £m £m £m £m £m £m £m £m £m At 31 March 2021 UK Mortgages 25,319 317 4,172 179 3,163 92 3,184 163 35,838 751 Credit cards 2,897 417 189 76 75 24 28 15 3,189 532 Loans and overdrafts 904 202 366 63 131 49 38 20 1,439 334 UK Motor Finance 765 62 1,324 55 128 36 39 18 2,256 171 Other 473 67 589 34 69 9 87 7 1,218 117 Retail 30,358 1,065 6,640 407 3,566 210 3,376 223 43,940 1,905 SME 3,026 148 208 8 35 3 53 3 3,322 162 Other 6,055 307 100 3 60 6 116 - 6,331 316 Commercial Banking 9,081 455 308 11 95 9 169 3 9,653 478 Insurance and Wealth 19 - 11 1 2 - 1 - 33 1 Central items - - - - - - - - - - Total 39,458 1,520 6,959 419 3,663 219 3,546 226 53,626 2,384 At 31 December 2020 UK Mortgages 28,049 354 4,067 189 2,663 82 3,103 173 37,882 798 Credit cards 2,916 422 220 78 92 28 36 20 3,264 548 Loans and overdrafts 959 209 388 68 126 45 46 22 1,519 344 UK Motor Finance 724 62 1,321 55 132 37 39 17 2,216 171 Other 512 56 651 44 69 14 72 10 1,304 124 Retail 33,160 1,103 6,647 434 3,082 206 3,296 242 46,185 1,985 SME 4,229 219 150 6 40 5 81 4 4,500 234 Other 9,505 501 97 3 37 2 177 1 9,816 507 Commercial Banking 13,734 720 247 9 77 7 258 5 14,316 741 Insurance and Wealth 1 - 12 1 - - - - 13 1 Central items - - - - - - - - - - Total 46,895 1,823 6,906 444 3,159 213 3,554 247 60,514 2,727 Includes forbearance, client and product-specific indicators not reflected within quantitative PD assessments. Includes assets that have triggered PD movements, or other rules, given that being 1-29 days in arrears in and of itself is not a Stage 2 trigger. Expected credit loss allowances on loans and advances to customers (drawn and undrawn). ADDITIONAL FINANCIAL INFORMATION (continued)UK economic assumptions - Base case scenario by quarterKey quarterly assumptions made by the Group are shown below. Gross domestic product is presented quarter on quarter, house price growth and commercial real estate growth is presented year on year. First quarter 2021 Second quarter 2021 Third quarter 2021 Fourth quarter 2021 First quarter 2022 Second quarter 2022 Third quarter 2022 Fourth quarter 2022 % % % % % % % % Gross domestic product (1.6) 3.7 1.5 1.2 1.4 0.9 0.5 0.4 UK Bank Rate 0.10 0.10 0.10 0.10 0.10 0.10 0.10 0.10 Unemployment rate 5.2 5.6 6.2 7.0 6.7 6.3 6.0 5.7 House price growth 4.9 6.1 0.7 (0.8) (0.8) (1.1) (0.4) 0.5 Commercial real estate price growth (4.5) (1.0) (1.0) (1.8) (0.8) (0.2) 1.2 1.9 UK economic assumptions - Scenarios by yearKey annual assumptions made by the Group are shown below. Gross domestic product is presented as an annual change, house price growth and commercial real estate price growth are presented as the growth in the respective indices within the period. UK Bank Rate and unemployment rate are averages for the period. At 31 March 2021 2021 2022 2023 2024 2025 2021-2025 % % % % % % Upside Gross domestic product 5.7 4.6 1.4 1.3 1.2 2.8 UK Bank Rate 0.81 1.19 0.98 1.20 1.43 1.12 Unemployment rate 4.9 4.9 4.4 4.2 4.1 4.5 House price growth 0.8 4.0 6.0 4.3 3.6 3.7 Commercial real estate price growth 9.3 4.8 2.3 (0.4) (0.4) 3.1 Base case Gross domestic product 5.0 5.0 1.6 1.3 1.3 2.8 UK Bank Rate 0.10 0.10 0.21 0.44 0.69 0.31 Unemployment rate 6.0 6.2 5.4 5.0 4.8 5.5 House price growth (0.8) 0.5 2.2 1.7 1.7 1.1 Commercial real estate price growth (1.8) 1.9 1.5 0.8 0.6 0.6 Downside Gross domestic product 4.5 4.2 1.4 1.1 1.3 2.5 UK Bank Rate 0.12 0.12 0.09 0.17 0.33 0.17 Unemployment rate 6.9 7.7 6.9 6.3 5.9 6.8 House price growth (4.1) (6.9) (5.2) (3.9) (2.2) (4.5) Commercial real estate price growth (9.0) (4.0) (0.6) 0.0 0.9 (2.6) Severe downside Gross domestic product 2.8 3.4 1.1 1.3 1.4 2.0 UK Bank Rate 0.03 0.01 0.02 0.03 0.05 0.03 Unemployment rate 8.4 10.0 9.0 8.1 7.4 8.6 House price growth (5.9) (11.7) (10.7) (7.9) (4.1) (8.1) Commercial real estate price growth (19.8) (11.3) (4.7) (1.0) 1.1 (7.5) ADDITIONAL FINANCIAL INFORMATION (continued) At 31 December 2020 2020 2021 2022 2023 2024 2020-2024 % % % % % % Upside Gross domestic product (10.5) 3.7 5.7 1.7 1.5 0.3 UK Bank Rate 0.10 1.14 1.27 1.20 1.21 0.98 Unemployment rate 4.3 5.4 5.4 5.0 4.5 5.0 House price growth 6.3 (1.4) 5.2 6.0 5.0 4.2 Commercial real estate price growth (4.6) 9.3 3.9 2.1 0.3 2.1 Base case Gross domestic product (10.5) 3.0 6.0 1.7 1.4 0.1 UK Bank Rate 0.10 0.10 0.10 0.21 0.25 0.15 Unemployment rate 4.5 6.8 6.8 6.1 5.5 5.9 House price growth 5.9 (3.8) 0.5 1.5 1.5 1.1 Commercial real estate price growth (7.0) (1.7) 1.6 1.1 0.6 (1.1) Downside Gross domestic product (10.6) 1.7 5.1 1.4 1.4 (0.4) UK Bank Rate 0.10 0.06 0.02 0.02 0.03 0.05 Unemployment rate 4.6 7.9 8.4 7.8 7.0 7.1 House price growth 5.6 (8.4) (6.5) (4.7) (3.0) (3.5) Commercial real estate price growth (8.7) (10.6) (3.2) (0.8) (0.8) (4.9) Severe downside Gross domestic product (10.8) 0.3 4.8 1.3 1.2 (0.8) UK Bank Rate 0.10 0.00 0.00 0.01 0.01 0.02 Unemployment rate 4.8 9.9 10.7 9.8 8.7 8.8 House price growth 5.3 (11.1) (12.5) (10.7) (7.6) (7.5) Commercial real estate price growth (11.0) (21.4) (9.8) (3.9) (0.8) (9.7) ADDITIONAL FINANCIAL INFORMATION (continued)ECL sensitivity to economic assumptionsThe measurement of ECL reflects an unbiased probability-weighted range of possible future economic outcomes. The Group achieves this by generating four economic scenarios to reflect the range of outcomes; the central scenario reflects the Group's base case assumptions used for medium-term planning purposes, an upside and a downside scenario are also selected together with a severe downside scenario. The base case, upside and downside scenarios carry a 30 per cent weighting; the severe downside is weighted at 10 per cent.The table below shows the Group's ECL for the upside, base case, downside and severe downside scenarios. The stage allocation for an asset is based on the overall scenario probability-weighted PD and, hence, the Stage 2 allocation is constant across all the scenarios. ECL applied through individual assessments and post-model adjustments is reported flat against each economic scenario, reflecting the basis on which they are evaluated. Probability- weighted Upside Base case Downside Severe downside Underlying basis £m £m £m £m £m UK Mortgages 1,518 1,088 1,285 1,736 2,854 Other Retail 2,325 2,145 2,266 2,442 2,697 Commercial Banking 1,932 1,572 1,777 2,124 2,898 Other 451 451 451 451 451 At 31 March 2021 6,226 5,256 5,779 6,753 8,900 UK Mortgages 1,605 1,192 1,382 1,815 2,884 Other Retail 2,403 2,216 2,345 2,522 2,780 Commercial Banking 2,402 1,910 2,177 2,681 3,718 Other 450 448 450 450 456 At 31 December 2020 6,860 5,766 6,354 7,468 9,838 Application of judgement in adjustments to modelled ECL allowancesJudgements are not typically assessed under each distinct economic scenario used to generate ECL, but instead are applied on the basis of final modelled ECL which reflects the probability weighted view of all scenarios. All adjustments are assessed quarterly and are subject to internal review and challenge, including by the Audit Committee, to ensure that amounts are appropriately calculated and that there are specific release criteria within a reasonable timeframe.The coronavirus pandemic and the various support measures that have been put in place have resulted in an economic environment which differs significantly from the historical economic conditions upon which the impairment models have been built. As a result, there is a need for management judgement to be applied, as seen in the elevated levels present since year end.Given continued macroeconomic uncertainties, the Group has retained the judgemental overlays applied at year end for coronavirus and other unrelated model limitations. Management judgements in respect of coronavirus of c.£1 billion (31 December 2020: c.£0.9 billion) include the central £400 million overlay (31 December 2020: £400 million) in respect of risks around base case conditioning assumptions which are not sufficiently captured by the Group's approach to multiple economic scenarios, as well as c.£600 million of judgements within the underlying portfolios (31 December 2020: c.£500 million). ADDITIONAL FINANCIAL INFORMATION (continued)Commercial Banking lending in key coronavirus-impacted sectors1 At 31 March 2021 At 31 December 2020 Drawn Undrawn Drawn and undrawn Drawn as a % of Group loans and advances Drawn Undrawn Drawn and undrawn Drawn as a % of Group loans and advances £bn £bn £bn % £bn £bn £bn % Retail non-food 2.1 1.6 3.7 0.4 2.1 1.7 3.8 0.4 Automotive dealerships2 2.0 1.7 3.7 0.4 1.8 2.0 3.8 0.4 Oil and gas 1.1 2.5 3.6 0.2 1.1 2.7 3.8 0.2 Construction 0.7 1.5 2.2 0.1 0.8 1.7 2.5 0.2 Passenger transport 1.4 0.8 2.2 0.3 1.1 1.1 2.2 0.2 Hotels 1.6 0.3 1.9 0.4 1.8 0.3 2.1 0.4 Leisure 0.5 0.7 1.2 0.1 0.6 0.7 1.3 0.1 Restaurants and bars 0.6 0.4 1.0 0.1 0.6 0.5 1.1 0.1 Total 10.0 9.5 19.5 2.0 9.9 10.7 20.6 2.0 Lending classified using ONS Standard Industrial Classification codes at legal entity level; drawn balances exclude c.£1 billion lending under the Coronavirus Business Interruption Loan Scheme and the Bounce Back Loan Scheme. Automotive dealerships includes Black Horse Motor Wholesale lending (within Retail). Support measuresRetail payment holiday characteristics1 Mortgages Cards Loans Motor Total 000s £bn 000s £bn 000s £bn 000s £bn 000s £bn Total payment holidays granted 491 61.6 341 1.7 304 2.4 161 2.2 1,297 68.0 First payment holiday still in force 6 0.9 10 0.0 7 0.1 5 0.1 29 1.1 Matured payment holidays - repaying 443 55.4 282 1.4 259 2.1 139 1.8 1,123 60.7 Matured payment holidays - extended 15 2.0 9 0.0 14 0.1 6 0.1 43 2.3 Matured payment holidays - missed payment 27 3.3 41 0.2 24 0.2 11 0.2 103 3.9 As a percentage of total matured Matured payment holidays - repaying 91% 91% 85% 85% 87% 87% 89% 86% 89% 91% Matured payment holidays - extended 3% 3% 3% 3% 5% 5% 4% 5% 3% 3% Matured payment holidays - missed payment 6% 5% 12% 12% 8% 8% 7% 9% 8% 6% Data as at 31 March 2021. Analysis of mortgage payment holidays excludes St James Place, Intelligent Finance and Tesco; motor finance payment holidays excludes Lex Autolease. Total payment holidays granted are equal to the sum of first payment holiday still in force and matured payment holidays. Charged-off balances are included within missed payments. Totals and percentages calculated using unrounded numbers.Government-backed loan scheme approvals and value1 000s £bn Coronavirus Business Interruption Loan Scheme 10.5 2.5 Bounce Back Loan Scheme 343.3 9.7 Coronavirus Large Business Interruption Loan Scheme 0.1 0.7 Total 353.9 12.9 Data as at 2 April 2021. BASIS OF PRESENTATIONThis release covers the results of Lloyds Banking Group plc together with its subsidiaries (the Group) for the three months ended 31 March 2021.Statutory basis: Statutory profit / loss before tax and statutory profit after tax are included within this document. However, a number of factors have had a significant effect on the comparability of the Group's financial position and results. Accordingly, the results are also presented on an underlying basis.Underlying basis: The statutory results are adjusted for certain items which are listed below, to allow a comparison of the Group's underlying performance Restructuring, including severance-related costs, property transformation, technology research and development, regulatory programmes and merger, acquisition and integration costs Volatility and other items, which includes the effects of certain asset sales, the volatility relating to the Group's hedging arrangements and that arising in the insurance businesses, the unwind of acquisition-related fair value adjustments and the amortisation of purchased intangible assets Payment protection insurance provisionsAnalyses of lending and ECL allowances are presented on an underlying basis. On a statutory basis, purchased or originated credit-impaired (POCI) assets include a fixed pool of mortgages that were purchased as part of the HBOS acquisition at a deep discount to face value reflecting credit losses incurred from the point of origination to the date of acquisition. Over time, these POCI assets will run off as the loans redeem, pay down or losses will be crystallised. The underlying basis assumes that the lending assets acquired as part of a business combination were originated by the Group and are classified as either Stage 1, 2 or 3 according to the change in credit risk over the period since origination. Underlying ECL allowances have been calculated accordingly. The Group uses the underlying basis to monitor the creditworthiness of the lending portfolio and related ECL allowances.On a statutory basis, reverse repurchase and repurchase transaction balances are accounted for as loans and advances to customers and as customer deposits, respectively. However, as such balances do not form part of the core lending and deposit-taking business of the Group they are excluded when reporting loans and advances to customers and customer deposits on an underlying basis.Unless otherwise stated, income statement commentaries throughout this document compare the three months to 31 March 2021 to the three months to 31 March 2020 and the balance sheet analysis compares the Group balance sheet as at 31 March 2021 to the Group balance sheet as at 31 December 2020.Alternative performance measures: The Group uses a number of alternative performance measures, including underlying profit, in the discussion of its business performance and financial position. There have been no changes to the definitions used by the Group; further information on these measures is set out on page 348 of the Group's 2020 Annual Report and Accounts.Capital: Capital and leverage ratios reported as at 31 March 2021 incorporate profits for the period that remain subject to formal verification in accordance with the Capital Requirements Regulation. The Q1 2021 Interim Pillar 3 Report can be found at: https://www.lloydsbankinggroup.com/investors/financial-downloads/ FORWARD LOOKING STATEMENTSThis document contains certain forward looking statements within the meaning of Section 21E of the US Securities Exchange Act of 1934, as amended, and section 27A of the US Securities Act of 1933, as amended, with respect to the business, strategy, plans and/or results of Lloyds Banking Group plc together with its subsidiaries (the Group) and its current goals and expectations relating to its future financial condition and performance. Statements that are not historical or current facts, including statements about the Group's or its directors' and/or management's beliefs and expectations, are forward looking statements. Words such as 'believes', 'achieves', 'anticipates', 'estimates', 'expects', 'targets', 'should', 'intends', 'aims', 'projects', 'plans', 'potential', 'will', 'would', 'could', 'considered', 'likely', 'may', 'seek', 'estimate' and variations of these words and similar future or conditional expressions are intended to identify forward looking statements but are not the exclusive means of identifying such statements. Examples of such forward looking statements include, but are not limited to, statements or guidance relating to: projections or expectations of the Group's future financial position including profit attributable to shareholders, provisions, economic profit, dividends, capital structure, portfolios, net interest margin, capital ratios, liquidity, risk-weighted assets (RWAs), expenditures or any other financial items or ratios; litigation, regulatory and governmental investigations; the Group's future financial performance; the level and extent of future impairments and write-downs; statements of plans, objectives or goals of the Group or its management including in respect of statements about the future business and economic environments in the UK and elsewhere including, but not limited to, future trends in interest rates, foreign exchange rates, credit and equity market levels and demographic developments; statements about competition, regulation, disposals and consolidation or technological developments in the financial services industry; and statements of assumptions underlying such statements. By their nature, forward looking statements involve risk and uncertainty because they relate to events and depend upon circumstances that will or may occur in the future. Factors that could cause actual business, strategy, plans and/or results (including but not limited to the payment of dividends) to differ materially from forward looking statements made by the Group or on its behalf include, but are not limited to: general economic and business conditions in the UK and internationally; market related trends and developments; fluctuations in interest rates, inflation, exchange rates, stock markets and currencies; any impact of the transition from IBORs to alternative reference rates; the ability to access sufficient sources of capital, liquidity and funding when required; changes to the Group's credit ratings; the ability to derive cost savings and other benefits including, but without limitation, as a result of any acquisitions, disposals and other strategic transactions; potential changes in dividend policy; the ability to achieve strategic objectives; the Group's ESG targets and/or commitments; changing customer behaviour including consumer spending, saving and borrowing habits; changes to borrower or counterparty credit quality impacting the recoverability and value of balance sheet assets; concentration of financial exposure; management and monitoring of conduct risk; exposure to counterparty risk (including but not limited to third parties conducting illegal activities without the Group's knowledge); instability in the global financial markets, including Eurozone instability, instability as a result of uncertainty surrounding the exit by the UK from the European Union (EU) and the EU-UK Trade and Cooperation Agreement, instability as a result of the potential for other countries to exit the EU or the Eurozone, and the impact of any sovereign credit rating downgrade or other sovereign financial issues; political instability including as a result of any UK general election and any further possible referendum on Scottish independence; technological changes and risks to the security of IT and operational infrastructure, systems, data and information resulting from increased threat of cyber and other attacks; natural, pandemic (including but not limited to the COVID-19 pandemic) and other disasters, adverse weather and similar contingencies outside the Group's control; inadequate or failed internal or external processes or systems; acts of war, other acts of hostility, terrorist acts and responses to those acts, or other such events; geopolitical unpredictability; risks relating to sustainability and climate change, including the Group's ability along with the government and other stakeholders to manage and mitigate the impacts of climate change effectively; changes in laws, regulations, practices and accounting standards or taxation, including as a result of the UK's exit from the EU; changes to regulatory capital or liquidity requirements (including regulatory measures to restrict distributions to address potential capital and liquidity stress) and similar contingencies outside the Group's control; the policies, decisions and actions of governmental or regulatory authorities or courts in the UK, the EU, the US or elsewhere including the implementation and interpretation of key laws, legislation and regulation together with any resulting impact on the future structure of the Group; the ability to attract and retain senior management and other employees and meet its diversity objectives; actions or omissions by the Group's directors, management or employees including industrial action; changes in the Group's ability to develop sustainable finance products and the Group's capacity to measure the climate impact from its financing activity, which may affect the Group's ability to achieve its climate ambition; changes to the Group's post-retirement defined benefit scheme obligations; the extent of any future impairment charges or write-downs caused by, but not limited to, depressed asset valuations, market disruptions and illiquid markets; the value and effectiveness of any credit protection purchased by the Group; the inability to hedge certain risks economically; the adequacy of loss reserves; the actions of competitors, including non-bank financial services, lending companies and digital innovators and disruptive technologies; and exposure to regulatory or competition scrutiny, legal, regulatory or competition proceedings, investigations or complaints. Please refer to the latest Annual Report on Form 20-F filed by Lloyds Banking Group plc with the US Securities and Exchange Commission (the SEC), which is available on the SEC's website at www.sec.gov, for a discussion of certain factors and risks. Lloyds Banking Group plc may also make or disclose written and/or oral forward looking statements in reports filed with or furnished to the SEC, Lloyds Banking Group plc annual reviews, half-year announcements, proxy statements, offering circulars, prospectuses, press releases and other written materials and in oral statements made by the directors, officers or employees of Lloyds Banking Group plc to third parties, including financial analysts. Except as required by any applicable law or regulation, the forward looking statements contained in this document are made as of today's date, and the Group expressly disclaims any obligation or undertaking to release publicly any updates or revisions to any forward looking statements contained in this document to reflect any change in the Group's expectations with regard thereto or any change in events, conditions or circumstances on which any such statement is based. The information, statements and opinions contained in this document do not constitute a public offer under any applicable law or an offer to sell any securities or financial instruments or any advice or recommendation with respect to such securities or financial instruments. CONTACTSFor further information please contact: INVESTORS AND ANALYSTSDouglas RadcliffeGroup Investor Relations Director020 7356 1571douglas.radcliffe@lloydsbanking.comEdward SandsDirector of Investor Relations020 7356 1585edward.sands@lloydsbanking.comEileen KhooDirector of Investor Relations07385 376435eileen.khoo@lloydsbanking.comNora ThodenDirector of Investor Relations - ESG020 7356 2334nora.thoden@lloydsbanking.comCORPORATE AFFAIRSGrant RingshawExternal Relations Director020 7356 2362grant.ringshaw@lloydsbanking.comMatt SmithHead of Media Relations020 7356 3522matt.smith@lloydsbanking.com Copies of this interim management statement may be obtained from:Investor Relations, Lloyds Banking Group plc, 25 Gresham Street, London EC2V 7HNThe statement can also be found on the Group's website - www.lloydsbankinggroup.com Registered office: Lloyds Banking Group plc, The Mound, Edinburgh, EH1 1YZRegistered in Scotland No. 95000 This information is provided by RNS, the news service of the London Stock Exchange. RNS is approved by the Financial Conduct Authority to act as a Primary Information Provider in the United Kingdom. Terms and conditions relating to the use and distribution of this information may apply. For further information, please contact rns@lseg.com or visit www.rns.com.28.04.2021 Dissemination of a Corporate News, transmitted by DGAP - a service of EQS Group AG.The issuer is solely responsible for the content of this announcement.The DGAP Distribution Services include Regulatory Announcements, Financial/Corporate News and Press Releases. Archive at www.dgap.de Language: English Company: Lloyds Banking Group PLC Gresham Street EC2V 7HN London United Kingdom Phone: 020 7626 1500 Internet: www.lloydsbankinggroup.com ISIN: GB0008706128 WKN: 871784 Listed: Regulated Unofficial Market in Berlin, Dusseldorf, Frankfurt, Hamburg, Hanover, Munich, Stuttgart, Tradegate Exchange; London, BX, SIX EQS News ID: 1189630 End of News DGAP News Service

  • EQS Group

    Lloyds Banking Group PLC: 2020 Annual Report on Form 20-F

    DGAP-News: Lloyds Banking Group PLC / Key word(s): Annual Results26.02.2021 / 17:00 The issuer is solely responsible for the content of this announcement.26 February 2021LLOYDS BANKING GROUP FILES ANNUAL REPORT ON FORM 20-FLloyds Banking Group announces that on 26 February 2021 it filed its Annual Report on Form 20-F for the year ended 31 December 2020 with the Securities and Exchange Commission.A copy of the Form 20-F is available through the 'Investors' section of our website at www.lloydsbankinggroup.com and also online at www.sec.govA copy of Form 20-F has also been submitted to the National Storage Mechanism and will shortly be available for inspection at https://data.fca.org.uk/#/nsm/nationalstoragemechanism-END-For further information:Investor RelationsDouglas Radcliffe +44 (0)20 7356 1571Group Investor Relations Directordouglas.radcliffe@lloydsbanking.comCorporate AffairsMatt Smith +44 (0)20 7356 3522Head of Media Relationsmatt.smith@lloydsbanking.comFORWARD LOOKING STATEMENTSThis document contains certain forward-looking statements within the meaning of Section 21E of the US Securities Exchange Act of 1934, as amended, and section 27A of the US Securities Act of 1933, as amended, with respect to the business, strategy, plans and/or results of Lloyds Banking Group plc together with its subsidiaries (the Group) and its current goals and expectations relating to its future financial condition and performance. Statements that are not historical facts, including statements about the Group's or its directors' and/or management's beliefs and expectations, are forward-looking statements. Words such as 'believes', 'achieves', 'anticipates', 'estimates', 'expects', 'targets', 'should', 'intends', 'aims', 'projects', 'plans', 'potential', 'will', 'would', 'could', 'considered', 'likely', 'may', 'seek', 'estimate' and variations of these words and similar future or conditional expressions are intended to identify forward-looking statements but are not the exclusive means of identifying such statements. Examples of such forward-looking statements include, but are not limited to, statements or guidance relating to: projections or expectations of the Group's future financial position including profit attributable to shareholders, provisions, economic profit, dividends, capital structure, portfolios, net interest margin, capital ratios, liquidity, risk-weighted assets (RWAs), expenditures or any other financial items or ratios; litigation, regulatory and governmental investigations; the Group's future financial performance; the level and extent of future impairments and write-downs; statements of plans, objectives or goals of the Group or its management including in respect of statements about the future business and economic environments in the UK and elsewhere including, but not limited to, future trends in interest rates, foreign exchange rates, credit and equity market levels and demographic developments; statements about competition, regulation, disposals and consolidation or technological developments in the financial services industry; and statements of assumptions underlying such statements. By their nature, forward-looking statements involve risk and uncertainty because they relate to events and depend upon circumstances that will or may occur in the future. Factors that could cause actual business, strategy, plans and/or results (including but not limited to the payment of dividends) to differ materially from forward-looking statements made by the Group or on its behalf include, but are not limited to: general economic and business conditions in the UK and internationally; market related trends and developments; fluctuations in interest rates, inflation, exchange rates, stock markets and currencies; any impact of the transition from IBORs to alternative reference rates; the ability to access sufficient sources of capital, liquidity and funding when required; changes to the Group's credit ratings; the ability to derive cost savings and other benefits including, but without limitation as a result of any acquisitions, disposals and other strategic transactions; the ability to achieve strategic objectives; the Group's ESG targets and/or commitments; changing customer behaviour including consumer spending, saving and borrowing habits; changes to borrower or counterparty credit quality impacting the recoverability and value of balance sheet assets; concentration of financial exposure; management and monitoring of conduct risk; exposure to counterparty risk (including but not limited to third parties conducting illegal activities without the Group's knowledge); instability in the global financial markets, including Eurozone instability, instability as a result of uncertainty surrounding the exit by the UK from the European Union (EU), the EU-UK Trade and Cooperation Agreement, and as a result of such exit and the potential for other countries to exit the EU or the Eurozone and the impact of any sovereign credit rating downgrade or other sovereign financial issues; political instability including as a result of any UK general election and any further possible referendum on Scottish independence; technological changes and risks to the security of IT and operational infrastructure, systems, data and information resulting from increased threat of cyber and other attacks; natural, pandemic (including but not limited to the COVID-19 pandemic) and other disasters, adverse weather and similar contingencies outside the Group's control; inadequate or failed internal or external processes or systems; acts of war, other acts of hostility, terrorist acts and responses to those acts, or other such events; geopolitical unpredictability; risks relating to climate change; changes in laws, regulations, practices and accounting standards or taxation, including as a result of the UK's exit from the EU; changes to regulatory capital or liquidity requirements (including regulatory measures to restrict distributions to address potential capital and liquidity stress) and similar contingencies outside the Group's control; the policies, decisions and actions of governmental or regulatory authorities or courts in the UK, the EU, the US or elsewhere including the implementation and interpretation of key laws, legislation and regulation together with any resulting impact on the future structure of the Group; the ability to attract and retain senior management and other employees and meet its diversity objectives; actions or omissions by the Group's directors, management or employees including industrial action; changes to the Group's post-retirement defined benefit scheme obligations; the extent of any future impairment charges or write-downs caused by, but not limited to, depressed asset valuations, market disruptions and illiquid markets; the value and effectiveness of any credit protection purchased by the Group; the inability to hedge certain risks economically; the adequacy of loss reserves; the actions of competitors, including non-bank financial services, lending companies and digital innovators and disruptive technologies; and exposure to regulatory or competition scrutiny, legal, regulatory or competition proceedings, investigations or complaints. Please refer to the latest Annual Report on Form 20-F filed by Lloyds Banking Group plc with the US Securities and Exchange Commission for a discussion of certain factors and risks. Lloyds Banking Group may also make or disclose written and/or oral forward-looking statements in reports filed with or furnished to the US Securities and Exchange Commission, Lloyds Banking Group annual reviews, half-year announcements, proxy statements, offering circulars, prospectuses, press releases and other written materials and in oral statements made by the directors, officers or employees of Lloyds Banking Group to third parties, including financial analysts. Except as required by any applicable law or regulation, the forward-looking statements contained in this document are made as of today's date, and the Group expressly disclaims any obligation or undertaking to release publicly any updates or revisions to any forward-looking statements contained in this document to reflect any change in the Group's expectations with regard thereto or any change in events, conditions or circumstances on which any such statement is based. The information, statements and opinions contained in this document do not constitute a public offer under any applicable law or an offer to sell any securities or financial instruments or any advice or recommendation with respect to such securities or financial instruments.This information is provided by RNS, the news service of the London Stock Exchange. RNS is approved by the Financial Conduct Authority to act as a Primary Information Provider in the United Kingdom. Terms and conditions relating to the use and distribution of this information may apply. For further information, please contact rns@lseg.com or visit www.rns.com.26.02.2021 Dissemination of a Corporate News, transmitted by DGAP - a service of EQS Group AG.The issuer is solely responsible for the content of this announcement.The DGAP Distribution Services include Regulatory Announcements, Financial/Corporate News and Press Releases. Archive at www.dgap.de Language: English Company: Lloyds Banking Group PLC Gresham Street EC2V 7HN London United Kingdom Phone: 020 7626 1500 Internet: www.lloydsbankinggroup.com ISIN: GB0008706128 WKN: 871784 Listed: Regulated Unofficial Market in Berlin, Dusseldorf, Frankfurt, Hamburg, Hanover, Munich, Stuttgart, Tradegate Exchange; London, BX, SIX EQS News ID: 1171694 End of News DGAP News Service

  • EQS Group

    Lloyds Banking Group PLC: 2020 Annual Report and Accounts

    DGAP-News: Lloyds Banking Group PLC / Key word(s): Annual Results24.02.2021 / 08:00 The issuer is solely responsible for the content of this announcement.24 February 2021LLOYDS BANKING GROUP PLC - ANNUAL REPORT AND ACCOUNTSFOR THE YEAR ENDED 31 DECEMBER 2020In accordance with Listing Rule 9.6.1, Lloyds Banking Group plc has submitted today the following document to the National Storage Mechanism. Annual Report and Accounts 2020This document will shortly be available for inspection athttps://data.fca.org.uk/#/nsm/nationalstoragemechanismA copy of the Annual Report and Accounts 2020 is available through the 'Investors' section of our website www.lloydsbankinggroup.comThis announcement also contains additional information for the purposes of compliance with the Disclosure Guidance and Transparency Rules, including principal risk factors, details of related party transactions and a responsibility statement. This information is extracted, in full unedited text, from the Annual Report and Accounts 2020 (the 'Annual Report'). References to page numbers and notes to the accounts made in the following Appendices, refer to page numbers and notes to the accounts in the Annual Report. The 2020 Results News Release made available on 24 February 2021 contained a condensed set of financial statements, the Group Chief Executive's statement and the Chief Financial Officer's review.-END-For further information:Investor RelationsDouglas Radcliffe +44 (0)20 7356 1571Group Investor Relations Directordouglas.radcliffe@.lloydsbanking.comCorporate AffairsMatt Smith +44 (0)20 7356 3522Head of Media Relationsmatt.smith@lloydsbanking.comFORWARD LOOKING STATEMENTSThis document contains certain forward-looking statements within the meaning of Section 21E of the US Securities Exchange Act of 1934, as amended, and section 27A of the US Securities Act of 1933, as amended, with respect to the business, strategy, plans and/or results of Lloyds Banking Group plc together with its subsidiaries (the Group) and its current goals and expectations relating to its future financial condition and performance. Statements that are not historical facts, including statements about the Group's or its directors' and/or management's beliefs and expectations, are forward-looking statements. Words such as 'believes', 'achieves', 'anticipates', 'estimates', 'expects', 'targets', 'should', 'intends', 'aims', 'projects', 'plans', 'potential', 'will', 'would', 'could', 'considered', 'likely', 'may', 'seek', 'estimate' and variations of these words and similar future or conditional expressions are intended to identify forward-looking statements but are not the exclusive means of identifying such statements. Examples of such forward-looking statements include, but are not limited to, statements or guidance relating to: projections or expectations of the Group's future financial position including profit attributable to shareholders, provisions, economic profit, dividends, capital structure, portfolios, net interest margin, capital ratios, liquidity, risk-weighted assets (RWAs), expenditures or any other financial items or ratios; litigation, regulatory and governmental investigations; the Group's future financial performance; the level and extent of future impairments and write-downs; statements of plans, objectives or goals of the Group or its management including in respect of statements about the future business and economic environments in the UK and elsewhere including, but not limited to, future trends in interest rates, foreign exchange rates, credit and equity market levels and demographic developments; statements about competition, regulation, disposals and consolidation or technological developments in the financial services industry; and statements of assumptions underlying such statements. By their nature, forward-looking statements involve risk and uncertainty because they relate to events and depend upon circumstances that will or may occur in the future. Factors that could cause actual business, strategy, plans and/or results (including but not limited to the payment of dividends) to differ materially from forward-looking statements made by the Group or on its behalf include, but are not limited to: general economic and business conditions in the UK and internationally; market related trends and developments; fluctuations in interest rates, inflation, exchange rates, stock markets and currencies; any impact of the transition from IBORs to alternative reference rates; the ability to access sufficient sources of capital, liquidity and funding when required; changes to the Group's credit ratings; the ability to derive cost savings and other benefits including, but without limitation as a result of any acquisitions, disposals and other strategic transactions; the ability to achieve strategic objectives; the Group's ESG targets and/or commitments; changing customer behaviour including consumer spending, saving and borrowing habits; changes to borrower or counterparty credit quality impacting the recoverability and value of balance sheet assets; concentration of financial exposure; management and monitoring of conduct risk; exposure to counterparty risk (including but not limited to third parties conducting illegal activities without the Group's knowledge); instability in the global financial markets, including Eurozone instability, instability as a result of uncertainty surrounding the exit by the UK from the European Union (EU), the EU-UK Trade and Cooperation Agreement, and as a result of such exit and the potential for other countries to exit the EU or the Eurozone and the impact of any sovereign credit rating downgrade or other sovereign financial issues; political instability including as a result of any UK general election and any further possible referendum on Scottish independence; technological changes and risks to the security of IT and operational infrastructure, systems, data and information resulting from increased threat of cyber and other attacks; natural, pandemic (including but not limited to the COVID-19 pandemic) and other disasters, adverse weather and similar contingencies outside the Group's control; inadequate or failed internal or external processes or systems; acts of war, other acts of hostility, terrorist acts and responses to those acts, or other such events; geopolitical unpredictability; risks relating to climate change; changes in laws, regulations, practices and accounting standards or taxation, including as a result of the UK's exit from the EU; changes to regulatory capital or liquidity requirements (including regulatory measures to restrict distributions to address potential capital and liquidity stress) and similar contingencies outside the Group's control; the policies, decisions and actions of governmental or regulatory authorities or courts in the UK, the EU, the US or elsewhere including the implementation and interpretation of key laws, legislation and regulation together with any resulting impact on the future structure of the Group; the ability to attract and retain senior management and other employees and meet its diversity objectives; actions or omissions by the Group's directors, management or employees including industrial action; changes to the Group's post-retirement defined benefit scheme obligations; the extent of any future impairment charges or write-downs caused by, but not limited to, depressed asset valuations, market disruptions and illiquid markets; the value and effectiveness of any credit protection purchased by the Group; the inability to hedge certain risks economically; the adequacy of loss reserves; the actions of competitors, including non-bank financial services, lending companies and digital innovators and disruptive technologies; and exposure to regulatory or competition scrutiny, legal, regulatory or competition proceedings, investigations or complaints. Please refer to the latest Annual Report on Form 20-F filed by Lloyds Banking Group plc with the US Securities and Exchange Commission for a discussion of certain factors and risks. Lloyds Banking Group may also make or disclose written and/or oral forward-looking statements in reports filed with or furnished to the US Securities and Exchange Commission, Lloyds Banking Group annual reviews, half-year announcements, proxy statements, offering circulars, prospectuses, press releases and other written materials and in oral statements made by the directors, officers or employees of Lloyds Banking Group to third parties, including financial analysts. Except as required by any applicable law or regulation, the forward-looking statements contained in this document are made as of today's date, and the Group expressly disclaims any obligation or undertaking to release publicly any updates or revisions to any forward-looking statements contained in this document to reflect any change in the Group's expectations with regard thereto or any change in events, conditions or circumstances on which any such statement is based. The information, statements and opinions contained in this document do not constitute a public offer under any applicable law or an offer to sell any securities or financial instruments or any advice or recommendation with respect to such securities or financial instruments.Appendix 1 - Principal risks and uncertaintiesPrincipal Risks and UncertaintiesThe principal risks and uncertainties relating to Lloyds Banking Group plc are set out on page 57 of the Annual Report and Accounts. The following is extracted in full and unedited from the report:2020 has been a year of significant uncertainty, including the spread of COVID-19 and its impact on global and domestic economies and the UK's exit from the European Union.COVID-19 has had a significant impact on all risk types in 2020. Understanding and managing its impacts dynamically has been a major area of focus. The Group has responded quickly to the challenges faced, putting in place risk mitigation strategies and refining its investment and strategic plans.All of the Group's principal risks, which are outlined on this page, are reported regularly to the Board.The risk management section from pages 143 to 204 provides a more in-depth picture of how risk is managed within the Group.Key focus areas in 2020Climate - NewThe Group recognises the evolving pace of Climate Risk and has adopted a comprehensive approach to embedding this risk within its enterprise risk management framework. This includes the creation of a new principal risk as well as its integration into our existing principal risks. Work has also continued to develop scenario modelling and other analytical tools and to increase the level of external disclosure to further align to the Task Force on Climate-related Financial Disclosures (TCFD) recommendations.MarketThe Group's structural hedge, nominal balance £186 billion (2019: £179 billion), provides protection against margin compression caused by falling interest rates. In addition, customer deposits have seen significant growth in 2020 which creates near term interest rate exposure. Customer behaviour and hedging of these balances are reviewed regularly.The Group's defined benefit pension schemes have seen an improvement in IAS19 accounting surplus to £1.6 billion (2019: £0.5 billion), as a result of Deficit Reduction Contributions and greater than expected asset returns partially offset by the impact of the Retail Price Index (RPI) reform announced by the Chancellor of the Exchequer in November 2020.CreditA range of measures have been deployed to help support customers, including around 1.3 million payment holidays, c.£12 billion of additional government support scheme lending through the Bounce Back Loan (BBLS) and Coronavirus Business Interruption Loan (CBILS) schemes, together with liquidity facilities for larger clients.This support together with the wide array of public policy interventions, such as the job retention scheme, has limited the increase in unemployment, and helped to suppress credit defaults and business failuresThe Group has responded dynamically to mitigate and address credit risk, with specific focus on higher risk segments, sectors and counterparties, as well as undertaking extensive preparation to support the expected increase in customers who may experience financial difficulty.The 2020 full year impairment charge of £4,247 million (2019: £1,291 million) reflects the deteriorating economic outlook, with reserves built in anticipation of an increase in losses during 2021 as unemployment increases and more business failures are seen.Funding and liquidityThe Group maintained its strong funding and liquidity position throughout 2020, with the loan to deposit ratio decreasing to 98 per cent (2019: 107 per cent). Customer deposits increased significantly as spending reduced and customers deposited government lending scheme balances.During the year, the Group repaid all outstanding amounts of its Term Funding Scheme (TFS) and Funding for Lending Scheme (FLS) drawings and drew £13.7 billion from the Term Funding Scheme with additional incentives for SMEs (TFSME).Total wholesale funding reduced by £14.8 billion principally as a result of the growth in customer deposits.CapitalUnderlying capital build was adversely impacted in 2020, mainly due to a significant uplift in impairment provisions, however the year-end capital position is significantly strengthened due to the earlier reversal of the 2019 full year ordinary dividend accrual and enhanced IFRS 9 transitional relief, which partially offset the increase in impairment provisions. Closing CET1 ratio of 16.21 per cent (15.01 per cent excluding transitional relief).The Group's capital requirements have reduced in 2020 due to lower Pillar 2A requirements and the reduction in the UK countercyclical capital buffer rate in response to the impact of COVID-19. The Group therefore has significant headroom to absorb further potential losses and to continue to support households and businesses as they recover from the COVID-19 pandemic.Insurance underwritingLower market activity as a result of the pandemic and noting the one-off 2019 benefit from workplace auto-enrolment step-ups, saw Life and Pensions present value of new business premium fall to £14.5 billion in 2020 (2019: £17.5 billion). Near term underwriting risk increased, reflecting policyholder behaviour on workplace savings products. Significant amounts of life and morbidity risk continued to be re-insured. No material change to General Insurance underwriting risk in 2020, with total gross written premium falling slightly to £662 million (2019: £671 million), due to the reduction in branch footfall.Change/executionThe Change/execution risk profile has remained stable in the year. The Group's change portfolio was reprioritised at pace to support critical and COVID-19 related activities. Enhanced, targeted control monitoring was implemented to ensure safe delivery of change during the year.ConductThe Group has adapted quickly to the impacts of the pandemic, providing significant support to impacted customers. Comprehensive preparations have been undertaken to help identify and further support those customers in financial difficulty.DataThe Group continues to improve its capabilities in the management of data risk, with an improvement seen in the regular half yearly capability assessment. Areas of improvement include delivery of a new data risk and control library, embedding data by design and ethics principles into the data science lifecycle, increasing capabilities and broader awareness.GovernanceGovernance risk has remained stable, despite the need for accelerated decision-making and a significant increase in the amount of remote working, together with a number changes to GEC and Board members throughout the year. Ensuring appropriate and efficient governance remains a key priority.People2020 has seen increased colleague workloads and significant changes to ways of working, with up to 50,000 colleagues working from home. Improved colleague sentiment demonstrates that the extensive support measures deployed by the Group, with a continued focus on colleague wellbeing and resilience, are helping to mitigate these risks.Operational resilienceBusiness continuity plans have proved resilient, with particular attention applied to heightened risks in the supply chain.OperationalDespite anticipated heightened operational risks in cyber, fraud and technology, the volume of operational loss events has remained broadly consistent in 2020 compared to 2019.ModelModel risk has increased due to the nature and uncertainty of the economic outlook. The effect of government led customer support initiatives have weakened established relationships between model inputs and outputs, reducing the ability to forecast using models alone. While underlying model drivers are expected to remain valid in the longer term, year-end impairment reporting contains a greater element of governed judgement to reflect current conditions.Regulatory and legalRegulatory risk has been impacted by a small number of instances of non-compliance, requiring forbearance from regulators. Forbearance requirements have been due to the re-prioritisation of resource to support the provision of essential services to customers and to respond to new regulatory requirements, such as payment holidays. Legal risk has been impacted by the UK's exit from the EU, in particular continued uncertainty of the future UK legal and regulatory financial services framework.StrategicStrategic risk is a significant source of risk for the Group, influencing the Group's strategy, business model, performance and risk profile. The development of our strategic risk framework is a key priority for the Group.Significant work has been undertaken during 2020 to understand the risk implications of the Group's strategy and the key drivers of strategic risk. These are outlined in more detail on the following pages and will be further developed and embedded across the Group during 2021.1 Includes a 0.5 per cent benefit following the implementation of the revised capital treatment of intangible software assets which the PRA is proposing to reverse.Appendix 2 - Related Party TransactionsThe following statements regarding related party transactions of Lloyds Banking Group plc are set out on pages 294 to 295 of the Annual Report. The following is extracted in full and unedited form from the Annual Report.Note 45: Related party transactionsKey management personnelKey management personnel are those persons having authority and responsibility for planning, directing and controlling the activities of an entity; the Group's key management personnel are the members of the Lloyds Banking Group plc Group Executive Committee together with its Non-Executive Directors.The table below details, on an aggregated basis, key management personnel compensation: 2020 2019 2018 £m £m £m Compensation Salaries and other short-term benefits 13 15 14 Post-employment benefits - - - Share-based payments 13 15 18 Total compensation 26 30 32 Aggregate contributions in respect of key management personnel to defined contribution pension schemes were £nil (2019: £nil; 2018: £nil). 2020 2019 2018 million million million Share option plans At 1 January - - 1 Granted, including certain adjustments (includes entitlements of appointed key management personnel) - - - Exercised/lapsed (includes entitlements of former key management personnel) - - (1) At 31 December - - - 2020 2019 2018 million million million Share plans At 1 January 101 84 82 Granted, including certain adjustments (includes entitlements of appointed key management personnel) 46 46 39 Exercised/lapsed (includes entitlements of former key management personnel) (30) (29) (37) At 31 December 117 101 84 The tables below detail, on an aggregated basis, balances outstanding at the year end and related income and expense, together with information relating to other transactions between the Group and its key management personnel: 2020 2019 2018 £m £m £m Loans At 1 January 2 2 2 Advanced (includes loans of appointed key management personnel) - 1 1 Repayments (includes loans of former key management personnel) - (1) (1) At 31 December 2 2 2 The loans are on both a secured and unsecured basis and are expected to be settled in cash. The loans attracted interest rates of between 0.39 per cent and 24.20 per cent in 2020 (2019: 6.45 per cent and 24.20 per cent; 2018: 6.70 per cent and 24.20 per cent).No provisions have been recognised in respect of loans given to key management personnel (2019 and 2018: £nil). 2020 2019 2018 £m £m £m Deposits At 1 January 23 20 20 Placed (includes deposits of appointed key management personnel) 25 44 33 Withdrawn (includes deposits of former key management personnel) (38) (41) (33) At 31 December 10 23 20 Deposits placed by key management personnel attracted interest rates of up to 2.0 per cent (2019: 3.0 per cent; 2018: 3.5 per cent).At 31 December 2020, the Group did not provide any guarantees in respect of key management personnel (2019 and 2018: none).At 31 December 2020, transactions, arrangements and agreements entered into by the Group's banking subsidiaries with directors and connected persons included amounts outstanding in respect of loans and credit card transactions of £0.6 million with four directors and two connected persons (2019: £0.6 million with four directors and two connected persons; 2018: £0.5 million with three directors and three connected persons).SubsidiariesDetails of the Group's subsidiaries and related undertakings are given on pages 349 to 354. In accordance with IFRS 10 Consolidated Financial Statements, transactions and balances with subsidiaries have been eliminated on consolidation.Pension fundsThe Group provides banking and some investment management services to certain of its pension funds. At 31 December 2020, customer deposits of £151 million (2019: £169 million) and investment and insurance contract liabilities of £152 million (2019: £127 million) related to the Group's pension funds. As disclosed in note 34, the Group's main pension funds have entered into a longevity insurance arrangement that was structured as a pass-through involving Scottish Widows.Collective investment vehiclesThe Group manages 137 (2019: 141) collective investment vehicles, such as Open Ended Investment Companies (OEICs) and of these 76 (2019: 75) are consolidated. The Group invested £659 million (2019: £804 million) and redeemed £1,159 million (2019: £1,771 million) in the unconsolidated collective investment vehicles during the year and had investments, at fair value, of £2,234 million (2019: £3,417 million) at 31 December. The Group earned fees of £93 million from the unconsolidated collective investment vehicles during 2020 (2019: £127 million).Joint ventures and associatesAt 31 December 2020 there were loans and advances to customers of £28 million (2019: £75 million) outstanding and balances within customer deposits of £73 million (2019: £5 million) relating to joint ventures and associates.During the year the Group paid fees of £7 million (2019: £2 million) to its Schroders Personal Wealth joint venture and also made a payment of £20 million under the terms of an Operating Margin Guarantee put in place as part of the agreements for the establishment of the joint venture.In addition to the above balances, the Group has a number of other associates held by its venture capital business that it accounts for at fair value through profit or loss. At 31 December 2020, these companies had total assets of approximately £4,387 million (2019: £4,761 million), total liabilities of approximately £4,928 million (2019: £5,322 million) and for the year ended 31 December 2020 had turnover of approximately £3,857 million (2019: £4,286 million) and made a net loss of approximately £435 million (2019: net loss of £190 million). In addition, the Group has provided £1,295 million (2019: £1,266 million) of financing to these companies on which it received £91 million (2019: £86 million) of interest income in the year.Appendix 3 - Directors' Responsibility StatementThe following statement is extracted from page 114 of the Annual Report. The following is extracted in full and unedited form from the Annual Report. This statement relates solely to the Annual Report and is not connected to the extracted information set out in this announcement or the 2020 Results News Release dated 24 February 2020.Statement of directors' responsibilitiesThe Directors are responsible for preparing the annual report, including the Directors' remuneration report, and the financial statements in accordance with applicable law and regulations. Company law requires the Directors to prepare financial statements for each financial year. Under that law, the Directors have prepared the Group and parent Company financial statements in accordance with international accounting standards in conformity with the requirements of the Companies Act 2006. Additionally, the Financial Conduct Authority's Disclosure Guidance and Transparency Rules require the Directors to prepare the group financial statements in accordance with international financial reporting standards adopted pursuant to Regulation (EC) No 1606/2002 as it applies in the European Union.Under company law, the Directors must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the Group and the Company and of the profit or loss of the Company and Group for that period. In preparing these financial statements, the Directors are required to: select suitable accounting policies and then apply them consistently; make judgements and accounting estimates that are reasonable and prudent; and state whether for the Group and Company, international accounting standards in conformity with the requirements of the Companies Act 2006 and, for the Group, international financial reporting standards adopted pursuant to Regulation (EC) No 1606/2002 as it applies in the European Union have been followed.The Directors are responsible for keeping adequate accounting records that are sufficient to show and explain the Company's transactions and disclose with reasonable accuracy at any time the financial position of the Company and the Group and enable them to ensure that the financial statements and the Directors' remuneration report comply with the Companies Act 2006 and, as regards the Group financial statements, international financial reporting standards adopted pursuant to Regulation (EC) No 1606/2002 as it applies in the European Union. They are also responsible for safeguarding the assets of the Company and the Group and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.A copy of the financial statements is placed on our website at www.lloydsbankinggroup.com/investors. The Directors are responsible for the maintenance and integrity of the Company's website. Legislation in the UK governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions.Each of the current Directors who are in office as at the date of this report, and whose names and functions are listed on pages 82 to 83 of this annual report, confirm that, to the best of his or her knowledge:The Group financial statements, which have been prepared in accordance with international accounting standards in conformity with the requirements of the Companies Act 2006 and in accordance with international financial reporting standards adopted pursuant to Regulation (EC) No 1606/2002 as it applies in the European Union and the Company financial statements which have been prepared in accordance with international accounting standards in conformity with the requirements of the Companies Act 2006, give a true and fair view of the assets, liabilities, financial position and profit or loss of the Group and the Company.The management report contained in the strategic report and the Directors' report includes a fair review of the development and performance of the business and the position of the Company and the Group together with a description of the principal risks and uncertainties they face.The Directors consider that the annual report and accounts, taken as a whole, is fair, balanced and understandable and provides the information necessary for shareholders to assess the Company and the Group's position, performance, business model and strategy. The Directors have also separately reviewed and approved the strategic report.This information is provided by RNS, the news service of the London Stock Exchange. RNS is approved by the Financial Conduct Authority to act as a Primary Information Provider in the United Kingdom. Terms and conditions relating to the use and distribution of this information may apply. For further information, please contact rns@lseg.com or visit www.rns.com.24.02.2021 Dissemination of a Corporate News, transmitted by DGAP - a service of EQS Group AG.The issuer is solely responsible for the content of this announcement.The DGAP Distribution Services include Regulatory Announcements, Financial/Corporate News and Press Releases. Archive at www.dgap.de Language: English Company: Lloyds Banking Group PLC Gresham Street EC2V 7HN London United Kingdom Phone: 020 7626 1500 Internet: www.lloydsbankinggroup.com ISIN: GB0008706128 WKN: 871784 Listed: Regulated Unofficial Market in Berlin, Dusseldorf, Frankfurt, Hamburg, Hanover, Munich, Stuttgart, Tradegate Exchange; London, BX, SIX EQS News ID: 1170637 End of News DGAP News Service