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  • Reuters

    AI is explaining itself to humans. And it's paying off

    OAKLAND, Calif. (Reuters) -Microsoft Corp's LinkedIn boosted subscription revenue by 8% after arming its sales team with artificial intelligence software that not only predicts clients at risk of canceling, but also explains how it arrived at its conclusion. The system, introduced last July and described in a LinkedIn blog post https://engineering.linkedin.com/blog/2022/the-journey-to-build-an-explainable-ai-driven-recommendation-sys on Wednesday, marks a breakthrough in getting AI to "show its work" in a helpful way. While AI scientists have no problem designing systems that make accurate predictions on all sorts of business outcomes, they are discovering that to make those tools more effective for human operators, the AI may need to explain itself through another algorithm.

  • The Guardian

    Job’s a good’un: how LinkedIn transformed itself into a gen Z-friendly social media contender

    Job’s a good’un: how LinkedIn transformed itself into a gen Z-friendly social media contender . Once regarded as a useful but dull tool for professional networking, the service has added features such as video profiles to attract a younger audience. But will it work?