TELUS International (Cda) Inc. (TIXT)
After hours:
- Business Wire
TELUS International Named a ‘Leader’ on Everest Group’s 2022 PEAK Matrix® for Customer Experience Management in the Americas
VANCOUVER, British Columbia, September 29, 2022--TELUS International, a leading digital customer experience (CX) innovator for global and disruptive brands, has been named a ‘Leader’ by global research and advisory firm, Everest Group, in its Customer Experience Management (CXM) in the Americas – Service Provider Landscape with PEAK Matrix® Assessment for 2022.
- Business Wire
Survey: ‘Algospeak’ on the Rise in Attempt to Avoid Automated Content Moderation
VANCOUVER, British Columbia, September 08, 2022--Internet users have become increasingly creative in their efforts to circumvent AI-powered content moderation of offensive or banned expressions online, according to the results of a survey conducted by TELUS International, a digital customer experience (CX) innovator. The survey found that more than half of respondents (51%) said they have seen "algospeak" used on social media, moderated forums and brand websites as well as in gaming communities,
- Business Wire
TELUS International Appoints New Chief Transformation Officer to Enhance its Digital Transformation Capabilities
VANCOUVER, British Columbia, August 22, 2022--TELUS International, a leading digital customer experience (CX) innovator that designs, builds and delivers next-generation solutions, including AI and content moderation, for global and disruptive brands, announced the appointment of Beth Howen as the company’s new Chief Transformation Officer (CTO) effective today.
