Yahoo Finance Elon Musk is back to taking fans' ideas to make Tesla ownership even better
You can call Elon Musk any number of things, but you can't claim that the multi-hyphenate CEO billionaire can't take feedback on his company's work — especially on his one-of-a-kind Twitter profile.
Musk took a break from posting (then deleting) weird videos on Twitter for a round of crowdsourced ideas this weekend, replying to fans' suggestions and requests to improve the Tesla owner experience.
This is far from the first time Musk has interacted with the public on the social platform for product feedback and ideas for new features, notably asking his 11.6 million strong follower base to help name his Boring Company's tunneling machines earlier this year. He responded to suggestions published in a newspaper too, back in 2014 — so if you put an idea in front of him, he might just listen.
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Musk answered a whole slew of questions and comments, but request in particular sounds like it will make it to a future Tesla software update, which are frequently pushed out over-the-air (OTA) to the company's cars to fix bugs and keep them current with the latest breakthroughs.
Good point. We will add that to all cars in one of the upcoming software releases.
— Elon Musk (@elonmusk) August 19, 2017
Yeah, it should probably automatically adjust to the user config of whoever is closest to a given door when the handle is touched
— Elon Musk (@elonmusk) August 19, 2017
Will do. Also, we need to make it a lot easier to adjust the headrest.
— Elon Musk (@elonmusk) August 19, 2017
Musk did more than just promise updates, too. He explained to other curious owners exactly why their wishes aren't exactly feasible, given the cars' designs.
Problem is possible impact on curbs or ground objects with the car itself or door swing arc
— Elon Musk (@elonmusk) August 19, 2017
Will prob do something like that
— Elon Musk (@elonmusk) August 19, 2017
Yeah. That's been on the future feature list for a while. Need to make sure rain sensor doesn't false positive or drain battery.
— Elon Musk (@elonmusk) August 19, 2017
At some point. Features are prioritized by importance * number of owners likely to benefit.
— Elon Musk (@elonmusk) August 19, 2017
He also teased a new cloud profile system for drivers — but didn't provide any exact details on its rollout.
We are going to move all info and settings to the "cloud" (aka server) so any Tesla you drive in the world automatically adjusts to you
— Elon Musk (@elonmusk) August 20, 2017
Yeah, but not a priority right now
— Elon Musk (@elonmusk) August 20, 2017
Musk has also perfected the art of using Twitter to build up hype for his companies and projects, which was abundantly clear after his super-premature declaration that his Boring Company will expand its operations to the East Coast last month.
The Tesla CEO is a master manipulator, and some might even call him a "master of deception" — but Musk's willingness to personally respond to consumer feedback (along with Tesla's ability to push OTA updates to its cars remotely) make the car company uniquely positioned to make the owner experience personalized unlike any other.
WATCH: Elon Musk's vision for traffic-skipping underground tunnels looks pretty incredible
