NatWest looks to hybrid working post-pandemic, with just 13% in office-first model

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<p>NatWest Group is led by Alison Rose</p> (NatWest)

NatWest Group is led by Alison Rose

(NatWest)

NatWest Group has said just 13% of staff will work mostly from the office in the future, as part of the lender’s latest plans.

NatWest’s chief executive Alison Rose said the banking group has an opportunity to “ to combine the best of how we operated pre-Covid, with everything we’ve learned over the last year”.

Rose said the firm has designed its new ‘ways of working’ framework around these three categories: remote-first, hybrid and office-first.

The breakdown of these ways of working may change after conversations with staff, but currently respectively stand at 32%, 55% and 13%, a spokesman told Reuters.

The group, previously called RBS, was one of the first large companies to last year say its UK staff could continue to work from home into 2021.

Since then, firms have been looking at post-pandemic plans, with many looking at more flexible working. Work from home guidance where you can is set to be relaxed later this month.

Rose today said: “I would say that we’ve busted the myth that jobs need to be done in a certain way.”

The boss added: “We have learnt new ways of working, and it’s important we carry those learnings forward – keeping an open mind…remaining agile…serving customers – whilst also creating an environment that is positive for colleagues.”

Rose said there is no ‘one size fits all’. Some roles, and some employees, will need to be back in the office 100% of the time. Others will be able to work remotely the majority of the time, and for some there will be a hybrid model.

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