Q3 2023 ATRenew Inc Earnings Call

Participants

Jeremy Ji; Director of Corporate Development, IR; ATRenew Inc

Xuefeng Chen; Chairman, Chief Executive Officer, Co-Founder; ATRenew Inc

Rex Chen; CFO; ATRenew Inc

Victor Tang; Analyst; Goldman Sachs

Jing Chen; Analyst; CICC Investment Solutions

Presentation

Operator

Good morning and good evening, ladies and gentlemen. Thank you for standing by, and welcome to ATRenew Inc. third-quarter 2023 earnings conference call. (Operator Instructions) Please note today's event is being recorded.
I would now like to turn the call over to the first speaker today, Mr. Jeremy Ji, Director of Corporate Development and Investor Relations of the company. Please go ahead, sir.

Jeremy Ji

Thank you, Jason. Hello, everyone and welcome to ATRenew's third-quarter 2023 earnings conference call. Speaking first today is Kerry Chen, our Founder, Chairman, and CEO; and he will be followed by Rex Chen, our CFO. After that, we'll open the call to questions from analysts.
The third-quarter 2023 financial results were released earlier today. The earnings release and investor slides accompanying this call are available at our website, ir.atrenew.com. There will also be a transcript following this call for your convenience.
For today's agenda, Kerry will share his thoughts of our quarterly performance and business strategy, followed by Rex, who will address the financial highlights. Both Kerry and Rex will join the Q&A session.
Let me cover Safe Harbor statements. Some of the information you'll hear during our discussion today will consist of forward-looking statements, and I refer you to our Safe Harbor statements in the earnings press release. Any forward-looking statements that management makes on this call are based on assumptions as of today and that ATRenew does not take any obligations to upgrade our assumptions on this statement.
Also, this call includes discussion of certain non-GAAP financial measures. Please refer to our earnings press release, which contains a reconciliation of non-GAAP measures to GAAP measures. Finally, please note that unless otherwise stated, all figures mentioned during this conference call are in RMB and all comparisons are on a year-over-year basis.
I'd now like to turn the call over to Kerry for business and strategy updates.

Xuefeng Chen

(interpreted) Hello, everyone, and welcome to ATRenew's third-quarter 2023 earnings conference call.
During the third quarter, we once again exceeded expectations in terms of both revenue and profit. The fast growth in new product sales did not adversely impact our business. Importantly, second-hand industry continues to thrive with more people choosing to trade in and buy high-quality premium products for new lifestyles.
With efficient organization, a dedicated team, and industry-leading automation technology capabilities, we are confident in offering in the new era as a leader in the second-hand industry. In the quarter, our total revenues reached RMB3.26 billion, representing a 28.4% year-over-year increase, surpassing our guidance. Total revenues for the first three quarters amounted to RMB9.1 billion, marking a 32% year-over-year increase and exceeding our initial expectations at the beginning of the year.
During the festive fourth quarter, bolstered by JD.com support and our inclusion in Apple's official trading program, the outlook for our overall revenue growth in 2023 is increasingly clear. During the quarter, adjusted operating income reached RMB73.8 million with an adjusted operating margin of 2.3%, setting a new record and further confirming our ability to improve operational efficiency through automation technology and economies of scale. Adjusted operating margin for nine months ended September 30 was 1.9% ahead of our schedule.
Our quarterly results surpassed expectations. This was primarily attributable to the growing scale of the recycling and resale business, which consistently drives industry expansion. Within this context, the development of our 1P business remains our core strategic focus, serving as a primary driver of our growth. At the same time, enhancing the service capabilities of our 3P platform business to encourage long-term merchant engagement serves as important supplementary driver.
During the third quarter, our 1P business revenue grew by 31.4% year over year to RMB2.92 billion. Within our core C2B business, we leveraged our existing network of nearly 2,000 national-wide offline stores and upgraded some into premier stores. These stores are designed to raise user awareness of multi-category recycling and AHS Recycle as a national brand.
Alongside a competitive cause we offer to users, our convenient and reliable services have attracted a larger customer base and secured a greater supply of premium products, which further increases store performance while reducing costs.
I'd like to share two noteworthy highlights resulting from this strategic upgrade. First, in the aspect of working revenue as a percentage of core C2B revenues. There has been of 6% year-over-year increase during the quarter, underscoring the increasing strength of our AHS brand and its impact on consumers. Second, during October, the monthly recycling values in Beijing and Shanghai both exceeded RMB100 million. We believe that as more AHS Recycle stores are equipped with multi-category recycling capabilities, the selling of our C2B business in higher tier cities will be further raised.
Starting in July this year, our B2C retail brand, Paipai Selection, was integrated into the AHS main brand, which was renamed AHS Selection. This strategic initiative is intended to provide enhanced services for our retail users and bolster the quality and trustworthiness of the AHS Recycle brand. This brand upgrade further solidifies our second-hand retail value chain from B2B to B2C by complementing the closed loop with direct-to-consumer sales capabilities.
In terms of compliance refurbishment, in the third quarter, the compliance refurbish business contributed a total of RMB200 million in revenue, adding greater value to more models of pre-owned electronic products. Since the end of July, we have been authorized to recondition Huawei products while exploring the refurbishment capabilities of multiple Android products. With controllable costs, we could gain a margin of gross profit of 4% to 5%, and consumers will further benefit from a greater variety of refurbished products.
In terms of industry standards, in the third quarter as the main sponsor, we jointly drafted the second-hand mobile phone transaction group standard with Shenzhen Electronics Industry Association. At the same time in collaboration with the association, the China's second-hand electronic trading center was jointly established to promote online and offline integration and to promote healthy development of second-hand transactions.
Turning to our services embedded in Apple's official channels, our recycling business has been rapidly integrated into Apple's retail network in China, providing recycling and trading services on Apple's official website and in its offline flagship stores. During November this year, we obtain a qualification that allows us to recycle the two most recent generations of iPhone lineup. Specifically, while a user trades in an iPhone 13 or iPhone 14 for a new iPhone 15 lineup product through Apple's official website and storefronts, their used devices go to AHS Recycle for further handling. This presents a significant recognition of our supply chain capabilities.
In terms of our marketplaces, we are continuously improving our service capabilities. During the quarter, [thrifting] revenue increased by 7.3% year over year to RMB330 million with an overall take rate of 5.4%. Regarding our PJT Marketplace, we have improved our services for merchants and equipped them with the Device Hero, our portfolio quality inspection terminal. The proprietary features embedded significantly enhanced their purchasing and shipping management capabilities. The device also leads to the burden of real-time inventory management and business analysis, reducing time and labor costs while realizing faster turnover.
PJT Marketplace has become an infrastructure of B2B transactions. By the end of the third quarter, PJT had amassed over 530,000 registered users, while the number of active users increased by 15.4% year over year during the period.
Our Paipai Marketplace continues to allow us to meet broader consumer demand for cost efficient, high-quality pre-owned products. We supported JD's low-price retail strategy by enhancing our retail price system through adjustments to product grade ranges to align with users' preferences for more affordable goods.
During the quarter, we upgraded Paipai B2C consignment business model on JD's main site. It further open up the platform to small and medium-sized merchants to join, provide supplies, and operate on JD.com. Our platform ensures quality with a unified quality system. Such an innovative model substantially reduces the entry barriers for small retail businesses in the industry, providing them with ample and easy access to platform resources while ensuring product quality and buyer satisfaction.
Turning to our expenses. Firstly, we continue to lower the non-GAAP fulfillment expense ratio to 8.7% by 2 percentage points year on year. This was primarily due to an 11% year-over-year decrease in logistics expenses, thanks to our updated national operation station footprint. Return losses from testing errors saw a 20.5% year-over-year reduction, thanks to the technological and efficiency advantages provided by our automated operation centers, especially the Matrix 3.0 system.
Secondly, we obtain optimization in ROI for selling and marketing expenses. During the third quarter, adjusted selling and marketing expenses as a percentage of revenues were 7%, representing a year-over-year decrease of 2.8 percentage points. The strength of our brand name played a key role as we had a higher percentage of 1P recycling channels that required a fewer selling expenses. We also streamlined our regional sales teams and increased our sales output.
Going on our robust growth in consumer electronics categories, we actively diversify our multicategory recycling business and explore marketing opportunities through new media. The recycling volume of our multicategory business amounted to RMB350 million in the third quarter. This is a testament to the rapid growth over the past quarters. Non-consumer electronics recycling services have gained wide popularity among the AHS user community.
Experience is the most important part of our flywheel. We shortened the waiting time for in-store pricing of luxury goods recycling, further enhancing user experience. User satisfaction with the quotation was improved and payments were made even faster. Through trust and service experience advantages of in-store face-to-face fulfillment, we are able to break the glass ceiling while uplifting service frequency and UE of our stores.
Furthermore, as part of our internal marketing resource allocation and to support a multicategory recycling business, we test the water of traffic generation from new media. We have already (technical difficulty) local accounts for our offline stores on short video platforms where we create cost effective localized content that showcases user experiences while exploring our stores and utilizing doorsteps recycling. By leveraging location algorithms, we attract a higher number of local users to our stores. Since the content is developed in-house, we didn't have any significant expenses.
In summary, this result came from our steadfast strategy of occupying precise things, consolidating supply chain capabilities, and underlying driven business. The results also verify the second-hand industry's substantial potential for scale and enduring value. I would like to thank our united and hardworking team again for their tireless efforts.
Finally, I would like to provide an update on our sustainability efforts. In September 2023 as a Chinese company found the pre-owned consumer electronics industry, we are honored to become the first signatory to join the United Nations Global Compact. We are committed to upholding the 10 universally accepted principles in the areas of human rights, labor, environment, and anti-corruption. This commitment strengthens the foundation for our company's sustainable development and aligns with our long-term mission.
Now I'd like to turn the call over to our CFO, Rex, for financial updates.

Rex Chen

Thank you. Hello, everyone. We are pleased to report another profitable quarter as we achieved yet another new record in the GAAP operating income on revenues that exceeded the top end of our guidance. Before going into our financial details, please note that all amounts are in RMB, and our comparisons are year-over-year basis unless otherwise stated.
In the third quarter, total revenues increased by 28.4% to RMB3,256.8 million, mainly driven by growth in net product revenues. Net product revenues increased by 31.4% to RMB2,924 million, while net service revenues increased by 7.3% to RMB332.8 million. Gross in net product revenue was primary driven by an increase in sales of pre-owned consumer electronics both stores or company's online and offline channels. Sales of 1P refurbished devices totaled [RMB2 billion], more than doubled compared with the same period last year.
The increase in service revenues was primarily due to the recovery of pipeline and the PJT Marketplaces from the COVID-19 pandemic influence during 2022. And an increase in the overall take rate, which grew to 5.4% from [4.45%].
Turning to our operating expenses. To provide greater clarity on the trends in our actual operating-based expenses, we will also discuss our non-GAAP operating expenses, which better reflect how management views our results of operations. The reconciliations of GAAP and non-GAAP results are available in our earnings release and the corresponding Form 6-K finished with the SEC.
Merchandise costs increased by 35.1% to RMB2,611 million. The increase was in line with the growth in product sales revenues. Gross margin at the group level was 19.8% in third quarter. Gross margin for our 1P business was 10.7%. Fulfillment expenses increased by 3.8% to RMB287.7 million, excluding share-based compensation expenses which we will refer to as SBC from here.
Non-GAAP fulfillment expenses increased by 4.2% to RMB282.3 million under the GAAP measures. The increase was primarily due to an increase in personnel costs as the company's recycling activities developed compared with the same period of 2022. Non-GAAP fulfillment expenses as a percentage of total revenues decreased to 8.7% from 10.7% in the same period last year.
Selling and marketing expenses decreased by 12.1% to RMB299.5 million. Excluding SBC expenses and amortization of intangible assets, non-GAAP selling and marketing expenses decreased by 8.7% to RMB227.9 million, primarily due to a decrease in expenses in relation to marketing activities. Non-GAAP selling and marketing expenses as a percentage of total revenues decreased to 7% from 9.8% in the same period last year.
G&A expenses increased by 9.7% to RMB69.8 million. Excluding SBC expenses, non-GAAP G&A expenses increased by 9.3% to RMB50.6 million. Non-GAAP G&A expenses as a percentage of total revenues decreased to 1.6% from 1.8% in the same period last year.
Technology and content expenses decreased by 21.4% to RMB39.4 million. Excluding SBC expenses and amortization of intangible assets, non-GAAP technology and content expenses decreased by 23.2% to RMB33.7 million. This was primarily due to the decrease in technological expenses as the company's platforms matured. Non-GAAP technology and content expenses as a percentage of total revenues decreased to 1% from 1.7% in the same period last year.
As a result, our non-GAAP operating income was RMB73.8 million in the third quarter of 2023. Non-GAAP operating profit margin was 2.3%, marks a new record high. The non-GAAP operating margin was 0.4% in the same period last year.
As of September 30, 2023, cash and cash equivalents, restricted cash, short-term investments, and the funds receivable from third-party payment service providers totaled RMB2.3 billion. Our sufficient cash on hand safeguards a sustainable growth outlook.
During the third quarter of 2023, we repurchased 1.6 million ADSs in the open market for total cash consideration of USD4 million. As of September 30, 2023, we have repurchased a total of 13.8 million ADSs for approximately USD48.4 million in our share repurchase programs.
Now turning to the business outlook. For the fourth quarter of 2023, the company currently expects its total revenues to be between RMB3,730 million and RMB3,830 million, representing a year-on-year increase of 25.1% to 28.5%. This forecast only reflects our current and preliminary views on the market and operational conditions which are subject to change.
This concludes our prepared remarks for today. Operator, we are now ready to take questions.

Question and Answer Session

Operator

(Operator Instructions) Victor Tang, Goldman Sachs.

Victor Tang

(interpreted) Thank you for taking my question. I'm asking this question on behalf of our analyst, (inaudible). Can management share some color on to achieve single state grant promotion performance and what does management take on the outlook for 2024? Can management also provide an update on operations' inclusion in Apple's official channel in Mainland China and while the region's revival of Huawei cellphone impact your recycling performance. Thank you, management.

Xuefeng Chen

(interpreted) Thank you, Victor, for your question. Throughout this year's Double Eleven, we observed a certain user enthusiasm for recycling in trading. During the pre-sale period after grand promotion, the total value of C2B recycling orders increased significantly by 60% year on year. Both Shanghai and Beijing also reached the RMB100 million milestone in single-month transaction values in October. And our B2C sales on November 11 across all channels totaled RMB160 million, representing an increase of 24% year on year.
Our recycling business performance speaks volumes about user loyalty towards the AHS Recycle brand and scoring the resilience and immense growth potential of our business model within the circular economy. As we approach the end of November, our guidance for total revenue in the fourth quarter of 2023 ranges from RMB3,730 million to RMB3,830 million, reflecting 25.1% to 28.5% year-over-year growth.
Looking ahead to fiscal year 2024, we remain confident in the promising evolution trends of the circular economy and our business strategies. We are confident in executing our strategy to realize higher profitability from our compliance refurbishment business, our involvement in Apple's official recycling and training programs, expansion of our multicategory recycling, and the efficiency enhancements from automation technologies.
IPhone remains a key brand for our premium consumer electronics recycling business, accounting for 60% share of 1P recycling business revenues. IPhone sales in Mainland China continued to be robust, reflecting Apple's sustained popularity among consumers. The number of Apple products in circulation is huge and the value retention rate is still industry leading. There is room to further increase the penetration rate of trading services.
Our services for Apple's official website and flagship stores in Mainland China began in the third quarter, generating RMB13 million in sales despite limited new phone shipments and training others during the period. In the fourth quarter, we secured qualifications that allow us to recycle the two most recent generations of iPhones, which means we can have iPhone 13 lineup and 14 lineup for the new iPhone 15 lineup. This allows us to significantly scale up the amount of recycling mainstream products.
Thank you for the question.

Operator

Jing Chen, CICC.

Jing Chen

(interpreted) Thanks, management, for taking my question. Could management talk about the use of cash and how you are handling the shares repurchase? Thank you.

Rex Chen

Thank you for the question. As of September 30, 2023, our total cash and cash equivalents, restricted cash, short-term investments, and funds receivable from third-party equipment service providers summed to RMB2.3 billion, to support our long-term strategy and business development.
So first for the maintenance of pre-owned consumer electronics, we will continue to strengthen the control of the use of cash, improve the operating cash flow, and increase the positive cash inflow from core mature business. Second, we will deploy cash in a disciplined manner into areas with long-term potential, especially multicategory business based on existing AHS Recycle stores.
We believe that the enhanced operational cash flow and a prudent capital expenditure will be conducive to the further strengthening of the company's competitive advantages and long-term value to shareholders. We have been continuously repurchasing our shares since late 2021 through the share repurchase programs we adopted. Repurchased stocks are booked as [current] stock, which are devoid of rights to dividends or voting.
By the end of third quarter 2023, a total of USD48.4 million had been expended through the share repurchase program since December 2021. We plan to continue to conduct stock repurchase in the foreseeable future.
Thank you for your question.

Jing Chen

There is another question from [Dwight Chu] of Bank of America. But due to technological issues, I'll read out her question on behalf of her.
(interpreted) Congrats on another strong quarter. My first question is about margins. Can management share more color on profit margin and your non-GAAP OP margin? What's the outlook for your margins? My second question is on refurbishment. Can management comment on the progress and the expectations of the compliance refurbishment business? Thank you.

Rex Chen

Okay. Thank you for the question. So in the third quarter of 2023, so gross profit margin was 19.8%, which was a year-over-year decline due to our strategic shift in revenue mix. Over the past five quarters, we have focused on bolstering our [winter] businesses. And as such, the 3P service revenues, which involves several costs, contributed 10.2% to our total revenues, downsizing by 2% year over year.
So taking a detailed view of the gross profit of the 1P business. The third quarter gross profit margin stood at 10.7%. This aligned with our expectations that1P gross profit margin would contract in this quarter. So two reasons behind this. First, during the new phone sales season in September, we proactively adjusted our sales price of refurbish services in preparation for seasonal margin fluctuation. We also adjusted the business products selling prices. Such adjustments aims to meet the demand of merchants by reducing their procurement costs and ensuring their profitability.
Second, to supplement our supply. We procured second-hand devices from industry partners resulting in a relatively lower gross margin for that supply. However, as our automation technology further improves our fulfillment efficiencies, along with optimized selling and marketing cost efficiency, our fulfillment expenses ratio in the selling and marketing expense ratio against the total revenues dropped to 8.7% and 7%, delivering on the GAAP OP margin of 2.3%.
Although 1P gross margin decreased, we were able to provide consumers with more competitive recycling prices and job for experiences. In third quarter, our compliant refurbishment service businesses generated RMB2 billion in revenue, refracting multiple user acceptance of pre-owned electronic devices, especially pre-owned Apple devices.
Research suggests that an iPhone's lifespan can reach up to eight years with 50% of globally activated iPhones being pre-owned devices. While the domestic compliant refurbishment market is still in its early stages, our refurbishment business shows promising growth potential. We anticipate an improvement in overall adjusted operating margins attributable to the growth of refurbish business and Apple businesses.
Thank you for the question.

Operator

As there are no further questions at this time, I'd like to hand the conference back to management for closing remarks.

Jeremy Ji

Thank you. Thank you all again for joining us. The replay of today's call will be available on our IR website shortly, followed by a transcript when ready. If you have any additional questions, please feel free to email us at ir@atrenew.com. Have a nice day.

Operator

The conference has now concluded. Thank you for attending today's presentation. You may now disconnect.

Portions of this transcript that are marked (interpreted) were spoken by an interpreter present on the live call. The interpreter was provided by the company sponsoring this event.