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Snapchat not working - live: App was down for tens of thousands around the world

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·2-min read
Snapchat not working - live: App was down for tens of thousands around the world
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Photo sharing app Snapchat was down across the world.

Many users were been prevented from accessing the app or sending messages.

The official Snapchat Support account on Twitter posted: “We’re aware that some Snapchatters are having issues using the app right now - hang tight, we’re looking into it!”

It was unclear exactly what caused the issue, but Snapchat says that the app is now back online.

Read more: Snapchat down: App not sending snaps in major outage

More follows...

Key Points

Snapchat is back online

15:36 , Adam Smith

Snapchat has announced that its service is back up and running

What will happen to streaks?

14:50 , Adam Smith

Unfortunately, Snapchat provided no comment when asked by The Independent if users streaks would be maintained following the outage.

Snapchat: Issue is not ‘universal'

14:49 , Adam Smith

Although users are still experiencing problems, Snapchat has just told The Independent that the issue did not appear to be universal and many services were returning online.

14:30 , Adam Smith

Users are reporting being able to log into the app, but cannot load chats or bitmoji. It is unclear yet whether users who lose their Snap streaks will be able to reclaim them.

14:19 , Adam Smith

Issues appeared to begin at 11:39am GMT, with users reporting connectivity issues when trying to log into the app, according to the website DownDetector.

Snapchat - what has gone wrong?

14:00 , Adam Smith

Right now, it is unclear what has happened to cause Snap’s outage.

The Independent has reached out to the photo sharing company for more information, but has received no reply yet.

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