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Twitter Experiences Widespread Outages

Todd Spangler
·2-min read

[UPDATE: 4/17, 7:15 a.m. PT: Technical problems at Twitter evidently extended into Saturday morning. User reports of issues accessing the social network in several countries rose noticeably starting around 5 a.m. PT, according to DownDetector, although that was much smaller than the spike on Friday. “We know that parts of Twitter still aren’t working for some of you. We’re fixing an issue with our servers to get things back to normal soon. Thanks for sticking with us,” Twitter’s support account tweeted Saturday at 8:04 a.m. PT.]

Twitter went down Friday for many users, with thousands of people reporting problems viewing and sending tweets on the social network service.

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An error message on twitter.com said, “Something went wrong. Try again.” In the Twitter app, an error message said, “Tweets aren’t loading right now.”

Twitter’s support team said in a message posted at 5:51 p.m. PT, “Tweets may not be loading for some of you. We’re working on fixing a problem and you’ll be back on the timeline soon.”

According to tracking site DownDetector.com, user reports of problems at Twitter spiked just before 5 p.m. PT. More than 50,000 people had reported issues as of 5:03 p.m. PT, according to DownDetector, jumping to over 81,000 by 5:14 p.m. The issues appeared to be mainly affecting the eastern half of the U.S., but there also was a notable increase in user reports of Twitter problems in the U.K. and Europe. The spate of complaints had largely subsided by 6 p.m. PT.

During the disruption, Twitter profiles were still accessible in the app (and so were Fleets). While posts cached in the app were visible, users couldn’t like, retweet or comment on them.

In October 2020, Twitter experienced technical issues — which lasted for more than two hours — that prevented users from tweeting. The company blamed the problems on an “inadvertent change to our systems.” That outage affected users access across the U.S., Europe and other parts of the world.

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