eClerx Services Limited (ECLERX.BO)

2,360.00 -63.00 (-2.60%) As of 12:43PM IST. Market open.

eClerx Services Limited

Express Towers
4th Floor Nariman Point
Mumbai 400021
India
91 22 6614 8300
https://www.eclerx.com

Sector(s): Technology
Industry: Information Technology Services
Full-time employees: 13,259

Key executives

Name	Title	Pay	Exercised	Year born
Mr. Anjan Malik	Co-Founder & Non-Executive Director	N/A	N/A	1970
Mr. Priyadarshan D. Mundhra	Co-Founder & Executive Director	27.6M	N/A	1973
Mr. Srinivasan Nadadhur	Chief Financial Officer	16.56M	N/A	1975
Mr. Pratik Bhanushali	Company Secretary & Compliance Officer	5.27M	N/A	N/A
Mr. Kapil Jain	MD, Group CEO & Director	N/A	N/A	N/A
Mr. Scott Houchin	Managing Principal of Digital	N/A	N/A	N/A
Mr. Robert Horan	Managing Principal of Customer Operations	N/A	N/A	N/A
Mr. Stephen Vena	Managing Principal of Financial Markets	N/A	N/A	N/A
Mr. Hoshi Mistry	Principal of Global Operations	N/A	N/A	1972
Ms. Karolina Kocalevski	Chief Marketing Officer	N/A	N/A	N/A

Amounts are as of 31 December 2023, and compensation values are for the last fiscal year ending on that date. Pay includes salary, bonuses, etc. Exercised is the value of options exercised during the fiscal year. Currency in INR.

Description

eClerx Services Limited engages in the provision of business process management, automation, and analytics services in Australia, Canada, Germany, India, Italy, Netherlands, Philippines, France, Singapore, Thailand, the United Kingdom, and the United States. The company offers customer experience program implementation solutions for business process optimization and customer interaction monitoring; field technical operations services for avoidable truck roll, dispatch services, connected homes, return merchandise authorization, and revenue assurance; omnichannel customer support services; and advanced and digital analytics, and enterprise business intelligence solutions. It also provides operations support, technology solutions, data analytics and reporting, customer experience, and consulting services; and data management, analytics and insights, digital marketing operations, and creative services. In addition, the company offers derivative trade support, cash securities operations, regulatory compliance and data, document management, and analytics solutions. Further, It provides technology products, including Roboworx, a robotic process automation solution; Q-Clips application, a customizable, online, SaaS-based repository of customer interactions used to train agents to provide customer experiences; AI-powered chatbots; workforce manager tool which offers various solutions designed to provide end-to-end and lifecycle tracking of work orders, equipment, invoicing, payroll, warehouse management, and KPIs; and quality assurance testing with webassure. The company serves financial services, cable and telecommunications, retail, fashion, media and entertainment, manufacturing, travel and leisure, software, and high-tech industries. eClerx Services Limited was incorporated in 2000 and is based in Mumbai, India.

Corporate governance

eClerx Services Limited’s ISS governance QualityScore as of N/A is N/A. The pillar scores are Audit: N/A; Board: N/A; Shareholder rights: N/A; Compensation: N/A.

Corporate governance scores courtesy of Institutional Shareholder Services (ISS). Scores indicate decile rank relative to index or region. A decile score of 1 indicates lower governance risk, while 10 indicates higher governance risk.