Freshworks Inc. (FRSH)

18.56 +0.04 (+0.22%) At close: 04:00PM EDT

Freshworks Inc.

2950 South Delaware Street
Suite 201
San Mateo, CA 94403
United States
650 513 0514
https://www.freshworks.com

Sector(s): Technology
Industry: Software - Application
Full-time employees: 4,900

Key executives

Name	Title	Pay	Exercised	Year born
Mr. Rathna Girish Mathrubootham	Co-Founder, CEO & Chairman	962.18k	N/A	1976
Mr. Dennis M. Woodside	President & Director	962.18k	N/A	1969
Mr. Tyler R. Sloat	CFO & Principal Accounting Officer	685.73k	N/A	1974
Ms. Johanna Jackman	Chief People Officer	N/A	N/A	N/A
Mr. Jason Loomis	Chief Information Security Officer	N/A	N/A	N/A
Mr. Doug Farber	Senior Vice President of Global Channels & Alliances	N/A	N/A	N/A
Mr. Abe Smith	Chief of Global Field Operations	N/A	N/A	1970
Payal Patel	Director of Solution Engineering	N/A	N/A	N/A

Amounts are as of 31 December 2023, and compensation values are for the last fiscal year ending on that date. Pay includes salary, bonuses, etc. Exercised is the value of options exercised during the fiscal year. Currency in USD.

Description

Freshworks Inc., a software development company, provides software-as-a-service products worldwide. It offers Freshworks Customer Service Suite, which provides automated, personalized self-service on various channels, including web, chat, mobile messaging, email, and social; Freshdesk, a ticketing-centric customer service solution; Freshsuccess, a customer success solution; and Freshchat that provides agents with a modern conversational experience to proactively engage customers across digital messaging channels. The company also provides Freshsales, an advanced and user-friendly sales automation solution; Freshmarketer, a marketing automation solution for businesses to redefine their marketing strategies; Freshsales Suite, which offers businesses a unified platform that facilitates cohesive engagement and detailed tracking of customers throughout their entire buying journey; Freshservice that offers virtual agents to help employees resolve issues, make requests, and answer questions without contacting the service desk; and Freshservice for Business Teams, which provides a unified employee service experience while ensuring the secure separation of departmental data. In addition, it offers Freshping to monitor website's availability and get multichannel alerts if the website goes down; Freshstatus, which allows businesses to create a custom branded website status page for internal or external viewing to communicate website uptime and availability; and Freshsurvey to measure net promoter scores and other satisfaction metrics directly within Freshworks products. The company was formerly known as Freshdesk Inc. and changed its name to Freshworks Inc. in June 2017. Freshworks Inc. was incorporated in 2010 and is headquartered in San Mateo, California.

Corporate governance

Freshworks Inc.’s ISS governance QualityScore as of 1 April 2024 is 9. The pillar scores are Audit: 3; Board: 7; Shareholder rights: 10; Compensation: 8.

Corporate governance scores courtesy of Institutional Shareholder Services (ISS). Scores indicate decile rank relative to index or region. A decile score of 1 indicates lower governance risk, while 10 indicates higher governance risk.