MELVILLE, N.Y., June 19, 2024--Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced that a leading financial services brand selected the Verint Open Platform to support its contact center made up of 1,800 agents. The brand evaluated multiple vendors and awarded Verint the contract based on its open approach and ability to deliver tangible AI business outcomes.
MELVILLE, N.Y., June 18, 2024--Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced that a leading U.S. travel company has been using Verint bots to achieve successful self-service containment of 95 percent of their customer interactions.
MELVILLE, N.Y., June 13, 2024--Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced that a Fortune 500 brand deployed the Verint Quality Bots to modernize their quality program, achieving significant AI business outcomes with an estimated savings of $2 million.